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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
287 Reviews

287 Reviews of Beau Townsend Ford - Service Center

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December 19, 2024

Great customer service. Was given a date for repairs only to find out they were done a day ahead of time. Customer for life. More

by AJBOTHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Very professional. Very accommodating. Ready when promised. Great communication by phone, Great experience, would do it again. Would More

by aquasand736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop department!
December 15, 2024

Setting up and executing the service on my wife's Nautilus was easy and efficient The Beau Townsend was great. Excellent communication all the way through. More

by wtinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
December 14, 2024

Excellent service Katelyn was amazing! Very informative, I was kept up to date on every step! She went over and above! 5 🌟 More

by Starzmoon24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Hoover
December 14, 2024

Always good service at Beau Townsend Ford. I wouldn't take my car anywhere else. More

by CASELLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Otstot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pemberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Crowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

They did an amazing job and making sure they gave me a solution to my issues. More

by hollyhall313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I brought my car in as I was having issue with my sound system. By the time my appointment arrived it seemed to have worked itself out. Not wanting to take the chance I still took it in to be looked at. It More

by KELLYSEW219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan & Amanda
December 13, 2024

Aiden was kind and well spoken. He was on time, explained clearly what he’d do, and he got it done quickly. Well done! More

by K_VANBUSKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden, Michelle
December 08, 2024

We brought the F150 in due to a puddle under the truck on the driveway. the following morning there was another puddle. Not a happy camper. We paid $294.41 and the problem was not fixed. More

by BANTA_003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla - Service Dept
December 08, 2024

The service waiting area is very nice and clean as well as the drop,off area for the car. The staff was very professional. I was kept informed about progress of service on car. More

by MBJA1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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