Beau Townsend Ford - Service Center

Great customer service from Katie in service. Highly recommend for her work and commitment to providing great service. Many thanks Highly recommend for her work and commitment to providing great service. Many thanks More

Friendly and professional staff. The work on my car was completed in a timely manner. The work on my car was completed in a timely manner. More

The bill was to high! $480 for labor just to do a tuneup.To expensive!!!! $480 for labor just to do a tuneup.To expensive!!!! More

Came in for an oil change with my 2015 Mustang that I purchased in March of this year, I like how the service department always keeps us in formed of what they are doing, that is what we like about Beau purchased in March of this year, I like how the service department always keeps us in formed of what they are doing, that is what we like about Beau Townsend More

Current customer service repds are not as customer friendly as the older reps that worked there in the past. Where are they, retired ?? friendly as the older reps that worked there in the past. Where are they, retired ?? More

Very accommodating and knowledgeable. Prompt and fast service. I love the just pull in feature!! Prompt and fast service. I love the just pull in feature!! More

The Corsair is driving smoother since they balanced the tires. I’m pleased with the job done by the technician. tires. I’m pleased with the job done by the technician. More

Have a ford escape I purchased from Joseph Airport Toyota with a lifetime power train warranty through CNA Association. Needed a water pump replacement on my Ford Escape which was covered under the powertrai with a lifetime power train warranty through CNA Association. Needed a water pump replacement on my Ford Escape which was covered under the powertrain warranty. Toyota said they do not have the proper tools to do the job with where the water pump is located but that any Ford dealership could perform the job and would work with the warranty company since it’s the same company Fords warranties are through. Has car towed in to Ford after waiting 3 weeks for their first available appointment only to be charged a diagnostic fee and then told Ford would not work with this warranty company. Called next closest Ford dealership in Dave Arbogast Ford and was told they would work with the warranty company so had to pay for yet another tow to get the car from one dealership to the next. Poor service that ended up costing me $350 between the diagnostic fee and the extra tow. More

The mobile service was great. Steven was knowledgeable and quick. He cleaned up after he was finished. Steven was knowledgeable and quick. He cleaned up after he was finished. More