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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
286 Reviews

286 Reviews of Beau Townsend Ford - Service Center

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January 31, 2025

Howard and I appreciate all the patience Justin Jacobs gave us during our purchase experience. The Bronco Sport is everything we wanted in a new vehicle. He ordered two giving us a choice between the a More

by hejbmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Spencer
January 25, 2025

My truck was driving fine before I dropped it off for a simple oil change. Upon completion, the service shop claimed my truck needed an alignment. As I'm driving off the lot, I noticed that my truck was pu More

by SMARTJ1587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levi
January 24, 2025

this is badly written survey and question. H evu o d jl cn c m More

by l.e.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
January 24, 2025

Everyone I’ve encountered has been very nice & helpful. Being treated with honesty & respect is very important to me. More

by mcoy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine was very helpful.
January 24, 2025

A very good experience other than having to write 15 words to make them happy. More

by BTAYLOR26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

My wife got in right away to have a tire sensor checked and replaced along with Works package. More

by marathoner321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
January 17, 2025

The service rep that assisted me was very nice. However, I am disappointed in the fact that I was there a month ago and stated my check engine light was coming on, and the tire sensor fault was rep More

by LADYBIRD129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, service department
January 10, 2025

They have done an excellent job of notifying us when there was a recall and coming to our plant to fix the repairs on our work truck. We had taken the truck in for services, and they are always friendl More

by PRISCILLA.TEAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with service department.
January 10, 2025

Very helpful, professional and personable, very easy to get service once you contact them to schedule an appointment. More

by LESLIERWOODSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t have any service provided from any of these departments
January 06, 2025

When I called to schedule service they got me in quickly. My warranty covers loaner cars so I was also able to get a loaner while they had my car. More

by Mammaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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