Beau Townsend Ford - Service Center

First time servicing vehicle here. Easy to schedule appointment and car was ready quicker than expected. Nice waiting area pleasant customer service associate Easy to schedule appointment and car was ready quicker than expected. Nice waiting area pleasant customer service associate More

Excellent service from both the body shop and the service department. I can always count on Beau Townsend for great work delivered on time department. I can always count on Beau Townsend for great work delivered on time More

I went to have a oil change ,and from me have a oil change my slash cover under my car came off and was dragging under my car ,had to take it off it had 3 of the 4 crews or claps that you put it back t change my slash cover under my car came off and was dragging under my car ,had to take it off it had 3 of the 4 crews or claps that you put it back together ,I go back for them to put it together and they try to charge me for this plastic piece in the middle of the cover that they say holds it up,but if that piece holds it up I would have lost it by it dragging on the street, and the 3 crews or claps that where there would of been missing as will as the 1 screws or clap that not, got the plastic piece,,and 3 screws or claps that are their and why didn't they be able to tell if the screws or claps where worn out, why couldn't they tell when I had the oil Change my oil change,no only 1 screws was missing and it was not put back together from my oil change. Now they want me to pay $130 for something they did not do right putting my slash cover back right when they change my oil.3 of those screws or claps are still in tac. I should of lost the plastic piece and all of my claps or screws, plastic piece was still on cover when I revisit them and all 3 screws or claps where their. But they tell me that onr plastic piece in the middle of the cover is why my hole cover was dragging on the street ,when three screws or claps are still in iac. They forgot to put those other 3 screws or claps back together, . ,and by its being drag on the street It should've lost the middle piece but no she going show me it and say something hard hit it and that why that piece came off, will yes the street hit it for 3 screws or claps. Not being attached NOW what change me for something they did not do... .Period More

The service team were great from greeting to completion. They got me in and out very quickly and everyone was courteous and professional! They got me in and out very quickly and everyone was courteous and professional! More

The work on my truck is fine. New transmission drives well. Wait time for appointment was over three weeks. Lose a star for that. New transmission drives well. Wait time for appointment was over three weeks. Lose a star for that. More

The guys who picked up my car did a great job. They picked my car up and delivered it back to me on time They picked my car up and delivered it back to me on time More

Always great service and everyone is always personable and courteous. Won’t take my car anywhere else. and courteous. Won’t take my car anywhere else. More

Amazing, my car was taken well care of and the service was great, will definitely be back was great, will definitely be back More

Fast and friendly employees in the service department. I like the fact that I received an email listing additional service on my vehicle if I wanted it. Vehicle is always returned nice and clean. I like the fact that I received an email listing additional service on my vehicle if I wanted it. Vehicle is always returned nice and clean. More

The work performed was very satisfactory. Hat's off to Tyler Scott, who did keep me posted on the servicej of mt vehicle. Hat's off to Tyler Scott, who did keep me posted on the servicej of mt vehicle. More