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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
270 Reviews

270 Reviews of Beau Townsend Ford - Service Center

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January 10, 2025

They have done an excellent job of notifying us when there was a recall and coming to our plant to fix the repairs on our work truck. We had taken the truck in for services, and they are always friendl More

by PRISCILLA.TEAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with service department.
January 10, 2025

Very helpful, professional and personable, very easy to get service once you contact them to schedule an appointment. More

by LESLIERWOODSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t have any service provided from any of these departments
January 06, 2025

When I called to schedule service they got me in quickly. My warranty covers loaner cars so I was also able to get a loaner while they had my car. More

by Mammaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 05, 2025

Always take great care of me not pushy and really listen to my wants and needs More

by jshoopman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Otstot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Boesenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Appointments are usually finished on time or earlier with the service department but I do not like the fact that they’re closed Saturday and Sunday for service More

by OVERTUREFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Otstot
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

All the people are friendly and are very knowledgeable. My experience was wonderful. I would recommend this service center to my friends. More

by chuecker59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department personnel
December 24, 2024

Evan was very professional and helpful with the recall that we brought our car in for repairing. More

by RUBYREDNOVA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan in service
December 22, 2024

Quick to get me into the service department during this busy holiday season. The professional staff and expert communication is what keeps me coming back to Beau Townsend Ford, the best dealership in Ohio! More

by BOATVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Crowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Boesenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

I don’t need fifteen words. The Service Department seemed professional and thorough. Thank you. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve the Service Advisor
December 22, 2024

Scott was courteous, personable and friendly. I enjoyed doing business with him. He communicated with me often concerning updates. More

by mirandrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Nathan