Back

Beau Townsend Ford - Service Center

Vandalia, OH

4.4
247 Reviews

247 Reviews of Beau Townsend Ford - Service Center

Sort by
December 07, 2024

Everything was great. Prompt attention and quick attention to my concerns. They will always be my choice. More

by asiewe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 06, 2024

Katie got my appointment scheduled quickly and I was in and out. Great service experience! More

by ASHOPGIRL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie E
December 05, 2024

Dan Ryder at Quick Lane was the assistant manager I worked with. He did an excellent job explaining my tire options and the work that would need to be done. All my questions were answered. It would More

by jcastellano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ryder at Quick Lane
November 28, 2024

Their customer service is terrible and everything is overpriced. I'm never dealing with them again except on recalls. Their service people are just plain rude. Will be taking our business elsewhere. And More

by jturner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department employees
November 26, 2024

Good service, good price ,good products used. Clean waiting room. Friendly people. Very very professional More

by Ronsteam@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
November 25, 2024

Beau Townsend was helpful in loaning me a car so I could help take care of my granddaughter. They have good customer service and kept me informed. More

by amy.kneisley
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Merchant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton and Katelyn in the Serv. Dept.
November 24, 2024

Had no problem with the work on my vehicle but not happy having 3% added to my bill due to using my credit card. If I had known this, I would brought my check book and wrote a check. I am a long time custom More

by dsowers361
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Wolf
November 18, 2024

Very friendly and pleasant to work with too! Service Manager, Katelyn Hoover treated me with respect. More

by danwally36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Hoover
November 17, 2024

The tech was friendly and professional. He explained everything very well and gave me the best options for fixing my issues. More

by missynurse2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech
November 17, 2024

Impressed with the customer service representatives. They were engaged and astute regarding my truck and track history. More

by robertstallman21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department