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Beau Townsend Ford - Service Center

Vandalia, OH

4.4
220 Reviews

220 Reviews of Beau Townsend Ford - Service Center

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October 10, 2024

I really appreciated Scott Wolf going over everything that needed to be done to get my 2004 F-150 and 2012 Fusion back on the road. He is very customer oriented and understands customer needs. I will def More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wolf
October 09, 2024

My personal rep Kaitlyn was amazing! It was an easy drop off and pick up. More

by jlking92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
October 05, 2024

My wife and I both had our Fords serviced on the same day. Our service advisor kept us updated on the progress on service items. I have NEVER had a bad experience at Beau Townsend Ford. More

by STMICHAELSSHLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 05, 2024

Mechanical aspect was ok scratches on my car that was not there before I came More

by gladyshyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DETAILERS
October 05, 2024

We were welcomed & Nick was so professional looking over the car & what needed to be done. Donyell & staff were very helpful. Will highly recommend & feel confident in using for repairs in the future!! More

by CHARFJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donyell, Nick
October 03, 2024

Typical Stealership inflating prices to astronomical levels then not even fixing said problem. 100% unsatisfied More

by live4x2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
October 02, 2024

My vehicle was completed on time and looks excellent. The body shop and service department both did a very nice job. More

by DAVID.GRIFFIN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Finally after years of fighting with Ford regarding AWD shutting down on the highway, country roads, etc., they finally figured it out. Called Ford Motors and spoke to lady, Tei, and she assigned me a Cas More

by angelis222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Hoover
September 23, 2024

Scott at Quick Lane was great. Got me in and out in a timely manner! More

by packwolftt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
September 18, 2024

Everything was great. Nathan let me know what was going on and what I needed to have done More

by DMEYER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McConnaughey