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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
354 Reviews

354 Reviews of Beau Townsend Ford - Service Center

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June 27, 2024

They were very professional and took care of my needs. Helped at check out.Finished up in good time. Great help for an 90 year old woman. The car was bought there and I will buy again if the need comes up More

by TANC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t remember her name but she was at the service desk when I pulled in.
June 27, 2024

I greatly appreciate Larry Barger working on my car! He is thorough, professional, and trustworthy. He is the only one I want working on my car. More

by mscott585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Barger, Katie,
June 27, 2024

The staff and service are professional and thorough. It is a well-known andrespected dealership. More

by SBRAD1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
June 25, 2024

The performed was completed on time and at the cost was as quoted. My car was washed and vacuumed. More

by kfdallaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of woman who wrote up my service ticket.
June 24, 2024

Got my TBird in and fixed it. Quick Lube did a great job, since the main garage will no longer work on Firds older than 2009. More

by dlf7980blf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

They got my vehicle into the service center at my appointed time and kept me updated with the status of the vehicle. They got me out quickly and I was satisfied with the service provided. More

by GILLCE949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 23, 2024

Good Service… timely pick up and return. Could pay by check which is very convenient. Thanks for doing a good job!!! More

by ARNDTS4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pick up driver
June 23, 2024

It was ok. ..the service guy checking in the cars was apparently new and struggled pulling up the right car in the dealers' records.Actual service was ok. More

by SMITHWAYS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
have no clue who wife worked with in service
June 23, 2024

Good quality customer service. Response times great with good explanation of maintenance performed. Would have been nice to have car wash included. More

by we4days
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane Scott Wolf, and Nathan.
June 23, 2024

Service rep Dalton was able to explain the type service the check engine light indicated. Kept me informed on the progress. Payment options were also noted. More

by DBECK415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, service rep
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