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Beau Townsend Ford - Service Center

Vandalia, OH

4.4
222 Reviews

222 Reviews of Beau Townsend Ford - Service Center

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May 15, 2024

Very friendly and very helpful dealership all of the employees are helpful all of the time not just once in awhile. The guys on the commercial side they are very helpful. More

by montemom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Boesenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Army and Duane they are very good people.
May 12, 2024

Always clean and professional. Very knowledgeable staff. Explained all aspects of the recalls I was having taken care of today. More

by Bragg1076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Otstot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Davell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Great service! The service department staff went above and beyond expectations to take good care of us. More

by DERECKMIDDLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Excellent customer service. Issue resolved quickly. Would highly recommend to others. Will continue doing business at this location. More

by cin1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott at Quick Lane
May 06, 2024

They did a fine job with the service, but I do not like this multi-tier pricing. The cost of taking credit cards is part of the cost of doing business. Our society is becoming cashless - adapt or lose cus More

by yamahamv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of these people
May 06, 2024

The service department communicated clearly with service, the complimentary car wash could use a more delicate touch others wise i am pleased with the center and I will be back! More

by azw101204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tindall
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

The quick service center is great, the wait time is very short, I will be back again for service. More

by SWALLD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wolf
May 04, 2024

I love that the Service Center came to me as it is difficult to squeeze in the time for repairs. More

by eaf1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe his name was Frank, but I am not sure.
May 03, 2024

Excellent communication, quick service. Reasonable price. Not sure why key fob was removed, but would have preferred you leave it alone . More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not listed
May 01, 2024

I am an 87 year old woman. I live on a farm just outside St Paris. I feel completely comfortable coming to Beau Townsend. I drive in the bay; attractive people come to my car, More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
May 01, 2024 -

Beau Townsend Ford responded

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you feel comfortable and welcomed at Beau Townsend. Providing a warm and efficient service experience is important to us, and we're glad that our team members have made you feel valued and well taken care of. It's fantastic to know that you appreciate our comfortable lounge and that you can enjoy your time while waiting for your car to be serviced. We truly appreciate your recommendation and look forward to serving you and your friends in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

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