Beau Townsend Ford - Service Center

Service took a little while. Staff were friendly and customer lounge is nice . A lot of upscale on checkout is not great . Staff were friendly and customer lounge is nice . A lot of upscale on checkout is not great . More

I purchased my car from you 13 years ago, and have always had it serviced at Beau Townsend, and never had a complaint, but this time I will admit that I was not very happy when I left there. First I was cha had it serviced at Beau Townsend, and never had a complaint, but this time I will admit that I was not very happy when I left there. First I was charged almost $200. to tell me I needed a part that was worth more than my car. I was told that I was not only paying for the mechanic, but everyone else that was sitting in the office, not good, you might want your employees to rephrase that. Then when I go to pay, I was informed that there would be a 3% charge to use my debit/credit card. I understand why business are adding this charge, but don’t you think that it should be told to you before you pick up your car so that you can have a choice of paying cash. With the price of having a vehicle serviced, it’s not just change we’re talking about. More

I got to my appointment early and I took my truck in and got it done less time than what they said. Nice you don’t have to wait long. got it done less time than what they said. Nice you don’t have to wait long. More

Service was prompt and efficient. I especially appreciated the pickup and delivery service. It saved me a lot of time. I especially appreciated the pickup and delivery service. It saved me a lot of time. More

The service tech came to my job & fixed my car right up! Frank is great! Frank is great! More

Always great service and hospitality. The only dealership that I will use to buy or lease from. The only dealership that I will use to buy or lease from. More

Every time I go to Beau Townsend they seem to surprise me. I did not know that they were going to send someone to my home to fix my recall for my truck. What a pleasent surprise. me. I did not know that they were going to send someone to my home to fix my recall for my truck. What a pleasent surprise. More

I like this dealer because I can't deal with other Dealerships .Terry W Bartlett Dealerships .Terry W Bartlett More

This dealership, unlike others, gives very personal attention to customers, and excellent work on their vehicles. I have never had to take any of the four vehicles I bought from Townsend back for a r attention to customers, and excellent work on their vehicles. I have never had to take any of the four vehicles I bought from Townsend back for a redo, or for a quality of workmanship complaint. Sales is so very well informed, and informative, on all of the new software buyers must now contend with. Service works through AI on vehicles like a warm knife through butter. More

Ok ok ok ok ok ok ok pk ok ok ok ok ok ok thanks More