Beau Townsend Ford - Service Center

Good quality customer service. Response times great with good explanation of maintenance performed. Would have been nice to have car wash included. Response times great with good explanation of maintenance performed. Would have been nice to have car wash included. More

Service rep Dalton was able to explain the type service the check engine light indicated. Kept me informed on the progress. Payment options were also noted. the check engine light indicated. Kept me informed on the progress. Payment options were also noted. More

Always fast service very friendly always come back to beau townsend for new truck and service beau townsend for new truck and service More

The dealership has always been very helpful when I have a problem if something wasn’t right, they always try their best to make it right. problem if something wasn’t right, they always try their best to make it right. More

We drive an hour to get an oil change at Beau Townsend because we are always so pleased with the service and staff! because we are always so pleased with the service and staff! More

Took our car in for recall. Service writer said that they would need to keep it overnight. Actually, it took from Thursday to Tuesday to get it done. Luckily, we were provided Service writer said that they would need to keep it overnight. Actually, it took from Thursday to Tuesday to get it done. Luckily, we were provided with a rental. Car seems to be fine. More

Always fast service with a great staff. Needed a tire repaired was able to get in in and out in no time Needed a tire repaired was able to get in in and out in no time More

The dealership’s service department is decent. They either need more help or better priortizing skills to help things not seem chaotic. They either need more help or better priortizing skills to help things not seem chaotic. More

Dalton was extremely helpful and patient in guiding me through the process. He answered all of my questions and let me know exactly what was happening. through the process. He answered all of my questions and let me know exactly what was happening. More

Everyone was very nice and efficient. I don't know the gentleman's name but he linked my wireless car play adapter for me and showed me how it works. I don't know the gentleman's name but he linked my wireless car play adapter for me and showed me how it works. More