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Beau Townsend Ford - Service Center

Vandalia, OH

4.4
221 Reviews

221 Reviews of Beau Townsend Ford - Service Center

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June 22, 2024

We drive an hour to get an oil change at Beau Townsend because we are always so pleased with the service and staff! More

by ada836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
June 22, 2024

Took our car in for recall. Service writer said that they would need to keep it overnight. Actually, it took from Thursday to Tuesday to get it done. Luckily, we were provided More

by GARY_DSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and technician
June 21, 2024

The dealership’s service department is decent. They either need more help or better priortizing skills to help things not seem chaotic. More

by Taco-Tuesday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton and a lady whose name starts with a K
June 21, 2024

Dalton was extremely helpful and patient in guiding me through the process. He answered all of my questions and let me know exactly what was happening. More

by gstap97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
June 21, 2024

Everyone was very nice and efficient. I don't know the gentleman's name but he linked my wireless car play adapter for me and showed me how it works. More

by P_FRANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wimberly
June 21, 2024

Everyone I have come in contact with at this dealership have been phenomenal! I was taking my car to a different dealer but then my daughter and son in law started coming here so I switched as well. I LOVE More

by kim.williams72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service department
June 21, 2024

They found the problem with mybtruck and fixed it and didn't take all day More

by don718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
June 20, 2024

The staff was nice, and made sure I was serviced immediately. Always has duties completed in a timely manner. More

by denirom937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
June 20, 2024

Everyone that I dealt with was great and very helpful. My service was very timely. More

by PARKEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Otstot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

The service dept did not take ownership of my service or of my time. Jim More

by james.claspill
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with this people
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