Beau Townsend Ford - Service Center

The representatives treated me respectfully and listened attentively to my explanation of the problem. The waiting room and public restroom areas were clean. I was given access to refreshments. The workers attentively to my explanation of the problem. The waiting room and public restroom areas were clean. I was given access to refreshments. The workers seemed to do a thorough inspection of my vehicle. I was told what they looked for, what they did and did not find. I was given a summary for my future reference. I was made to feel welcome and appreciated. More

After picking up my vehicle I noticed the following weekend that my windshield wipers switch no longer works. Unfortunately, that discovery happened during a rainstorm. I'm able to wash my windshield, weekend that my windshield wipers switch no longer works. Unfortunately, that discovery happened during a rainstorm. I'm able to wash my windshield, but the wipers no longer detect rain fall or come on with the switch. Something got disconnected when the recall items were fixed. More

Top notch dealer in every way. Service Manager, Angel, runs a quality Service Department. You can speak with the owner if you want to. He is in the office every day and very amiab Service Manager, Angel, runs a quality Service Department. You can speak with the owner if you want to. He is in the office every day and very amiable and interested in you the customer. More

They provide fantastic service. Very friendly and caring. I recommend anyone to purchase and receive service from them. Very friendly and caring. I recommend anyone to purchase and receive service from them. More

Good service from the scheduling of the appointment, arrival at dealership for service, updates during wait and final return of vehicle. I was always kept informed during the service process. arrival at dealership for service, updates during wait and final return of vehicle. I was always kept informed during the service process. More

After a bad experience at another local Ford dealership. The associates at Beau made my experience 100% better. I greatly appreciate them The associates at Beau made my experience 100% better. I greatly appreciate them More

I Really liked JR and he was informative and the whole experience was hassle fee and quick experience was hassle fee and quick More

I was very impressed with the sales staff who was able to find me exactly what I was looking for. Tyler took the time to shine up the inside of my vehicle and was able to get me set up on the Ford mobile app find me exactly what I was looking for. Tyler took the time to shine up the inside of my vehicle and was able to get me set up on the Ford mobile app as well as show me the features of my new truck. Customer for life! More

Super nice, very organized, very quick. Highly recommend this business and would use again in a heart beat if ever needed! Highly recommend this business and would use again in a heart beat if ever needed! More

Both of the technicians were very professional. I had a problem with one area and that was when I made my appointment I was not informed of the matter in which I could pay. I was never informed if I had a problem with one area and that was when I made my appointment I was not informed of the matter in which I could pay. I was never informed if I used my credit card it was 3% charge. When a customer make an appointment they should be told that up front. Other than that I was very pleased with the service. More