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Beau Townsend Ford - Service Center

Vandalia, OH

4.4
247 Reviews

247 Reviews of Beau Townsend Ford - Service Center

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December 31, 2024

Appointments are usually finished on time or earlier with the service department but I do not like the fact that they’re closed Saturday and Sunday for service More

by OVERTUREFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Otstot
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

All the people are friendly and are very knowledgeable. My experience was wonderful. I would recommend this service center to my friends. More

by chuecker59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department personnel
December 24, 2024

Evan was very professional and helpful with the recall that we brought our car in for repairing. More

by RUBYREDNOVA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan in service
December 22, 2024

Quick to get me into the service department during this busy holiday season. The professional staff and expert communication is what keeps me coming back to Beau Townsend Ford, the best dealership in Ohio! More

by BOATVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Crowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Boesenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

I don’t need fifteen words. The Service Department seemed professional and thorough. Thank you. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve the Service Advisor
December 22, 2024

Scott was courteous, personable and friendly. I enjoyed doing business with him. He communicated with me often concerning updates. More

by mirandrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Nathan
December 21, 2024

Excellent explanation of what was going on with my truck. I had a check engine light on and I stopped by a local auto parts store to check what the code was. It was P0304 cylinder (4) misfire. When I check More

by gchuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wolf
December 21, 2024

Totally dissatisfied with the conditions of your service area. A lawsuit awaits Mr Taylor if this continues More

by BUSH.WILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service staff
December 19, 2024

Great customer service. Was given a date for repairs only to find out they were done a day ahead of time. Customer for life. More

by AJBOTHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Very professional. Very accommodating. Ready when promised. Great communication by phone, Great experience, would do it again. Would More

by aquasand736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop department!
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