Beau Townsend Ford

Our service and sales was very good, the salesman took care of us on every aspect with great professional attitude. He seems to be very interested in pleasing us and taking care of us personally. care of us on every aspect with great professional attitude. He seems to be very interested in pleasing us and taking care of us personally. More

Very effecient and fast service. We did not have to wait for any length of time. We were also happy with the price of the vehicle. The whole process was one of the quickest ones I have ever dealt with in pu for any length of time. We were also happy with the price of the vehicle. The whole process was one of the quickest ones I have ever dealt with in purchasing any type of vehicle. More

The deals were so good we came for one vehicle and went home with TWO. Super customer service and the entire Beau Townsend staff was a pleasure to work with. home with TWO. Super customer service and the entire Beau Townsend staff was a pleasure to work with. More

I had a terrible experience buying a 2012 fusion sel last july and was hoping things would be different here. After looking several places for the car I wanted, a 2013 fusion titanium, and having no luck jus july and was hoping things would be different here. After looking several places for the car I wanted, a 2013 fusion titanium, and having no luck just finding any titanium to test drive, I was pleased to find not only did you have some in stock but you also had a black one with everything I wanted. Then my whole sales experience went as well as I could have hoped. I am as happy with Beau Townsend as I am thrilled with my new car. More

Mike Turner was an absolute gentlemen and a scholar. Chris was more of the same. As u know buying a car is a very stressful thing for most people. You should be proud to have these two men working for y Chris was more of the same. As u know buying a car is a very stressful thing for most people. You should be proud to have these two men working for you. I will never go anywhere else. Don't care if I move to California I'll fly back here to buy my next car from Townsend. Thanks for making it such a good experience. More

Joe was very helpful in finding the Fusion with the features we wanted and providing different cars for us to look at for comparative purposes. He was also great at helping us use our X-Plan discount. features we wanted and providing different cars for us to look at for comparative purposes. He was also great at helping us use our X-Plan discount. He went out of his way to make our visit as comfortable as possible for us and our young son who was along for the ride. The gentleman in Finance who went over the contract with us was just as helpful and professional. I especially appreciated the extended warranty offer and oil changes. More

I want to first tell you about my experience at my local dealer. I went to my local dealer first where I found their lack of new car inventory disappointing. I really wanted to test drive a Fusion Hybrid dealer. I went to my local dealer first where I found their lack of new car inventory disappointing. I really wanted to test drive a Fusion Hybrid but they didn't have anything to drive I asked them several questions and since they didn't have what I wanted they tried to fit me in to what they had on their lot. I found that irritating and frustrating. Beau Townsend experience, I then called Beau Townsend where I talked to Justin Jacobs on the phone and he invited me in to see the cars and get some answers on the hybrid technology. Upon my arrival at Beau I was blown away at the friendliness of the staff, I met with Justin where I found him very pleasant to work with and answered my questions regarding the Ford Fusion Hybrid. Since my wife was at home in Troy, with our newborn. Justin let me test drive 2 cars a fusion 1.6L and a fusion hybrid. I drove each home that late afternoon to let her see them and drive them around the block. After driving the hybrid it was clear that was our choice. After taking it back I went home to discuss things with my wife, I went back the next day even though Justin was very busy I chose to wait because I didn't really make an appointment with him anyways. He offered if I would like to drive it again while I waited. Bottom line I could go on and on but I felt that Beau Townsend not only wanted my business they also wanted to get me in the right car based on my needs and wants. Awsome staff and awsome knowledge! More

it was great people were nice,and we bought there before and was very please. you had good info,and good sale people were very helpful you going a great job. and was very please. you had good info,and good sale people were very helpful you going a great job. More

The experience was so great because of Justin Jacobs and Chris York. It is always great with Justin! He is why we come back to Beau Townsend every time we need a new vehicle. He LISTENS to our needs, he kno Chris York. It is always great with Justin! He is why we come back to Beau Townsend every time we need a new vehicle. He LISTENS to our needs, he knows what we want, he knows our budget and he makes it happen...every single time!!! Justin doesn't pressure us, he lets us choose what we want, instead of choosing for us, and then once we have chosen a vehicle he works so hard to make it happen...and it happens every single time! And a big heads up to Chris York too...can't forget about him...he makes signing all those papers painless!!! He is very knowledgeable, caring and helpful. Chris explained every thing and answered every question we had...he made us feel very comfortable and at ease! We love Ford vehicles, we love how we are treated...we feel like family and we will always come back! Thanks Justin, thanks Chris and thanks Beau Townsend Ford!! More

Arash went above and beyond finding the right vehicle to put us in. Very satisfied. He was relentless in getting us the best deal possible. put us in. Very satisfied. He was relentless in getting us the best deal possible. More