Beau Townsend Ford

vary helpfule and great to work with. was givein many options on what to get and what i could aford. great finacle department they work vary hard to get me aproved and a good payment for me options on what to get and what i could aford. great finacle department they work vary hard to get me aproved and a good payment for me More

The people at Beau Townsend were friendly and easy to work with. They took their time to explain everything and made us feel at home. They were not willing to budge on the price of the vehicle or trade i work with. They took their time to explain everything and made us feel at home. They were not willing to budge on the price of the vehicle or trade in value, but I would still recommend them as a dealer. More

Mike Turner is a GREAT salesman. My whole family has been buying cars from Mike since 1988 and now my wife and I thought we would go see him. We live about 2 hours away from the dealership and the drive was buying cars from Mike since 1988 and now my wife and I thought we would go see him. We live about 2 hours away from the dealership and the drive was well worth it. We bought a GREAT Ford Edge making this around the 10th vehicle my family has bought from Mike. Mike was able to work with our budget and the trade in we had to be able to keep our monthly payments where we wanted them to be. We had a few minor issues with the EDGE and he was able to have them taken care of the by the time we were done with the paperwork. We had very nice expensive floor mats (Weather Tech) in the truck we traded in, and the dealership wasn’t interested in them so he gave them back to us. Some how we forgot one of the mats in the truck, he mailed the one floor mat back to us being we lived two hours away. THANKS MIKE we will defently be coming back to see you on our next vehicle. -Joe- More

Arash was the best. He treated me with the up most respect and he was very kind. I had a great experience. Justin at Ford was great in helping me set up my blue tooth. Thanks to everyone!! respect and he was very kind. I had a great experience. Justin at Ford was great in helping me set up my blue tooth. Thanks to everyone!! More

I recently purchased a 2010 Ford F-150. It was my 2nd Certified used truck that I purchased from Beau Townsend. The first one was a great little truck, so I thought I'd try another one. The certified use Certified used truck that I purchased from Beau Townsend. The first one was a great little truck, so I thought I'd try another one. The certified used trucks are really the way to go, it's like buying it new. My salesman Paul Riedel really new the features of the truck and worked with Management to get me a good deal on the truck as well as a fair price on my trade in. I drove into the lot and 2 hours later I was driving my new truck home. From start to finish the service was great. This truck will last me awhile, but I will look up Paul Riedel and Beau Townsend in the future the next time I am ready for a new car or truck. Thanks guys for all your help. More

Justin Jacobs was very helpful and made the overall experience stress free and very easy. He found me the exact car I wanted right away. I was very pleased with my whole experience. I would highly reco experience stress free and very easy. He found me the exact car I wanted right away. I was very pleased with my whole experience. I would highly recommend anyone to buy a car from Beau Townsend. More

Johnny and Arash did a great job putting together a good deal for me to make me very happy. They were very on top of things and always available for whatever my needs were with an extremely difficult decisi deal for me to make me very happy. They were very on top of things and always available for whatever my needs were with an extremely difficult decision for me. They were very helpful in making this a great experience for me. I am always happy doing business with Beau Townsend!! More

After getting the run around in Cincinnati I decided to expand my search. After seeing the large quantity of Fusions "on lot" at Beau, (71 to be exact) I used the website on the Ford pages official email expand my search. After seeing the large quantity of Fusions "on lot" at Beau, (71 to be exact) I used the website on the Ford pages official email system to request information about three VIN's that matched exactly what I was looking for which up until that point proved to be a bit of a unicorn. Jeanine got back to me very promptly (within an hour) and by my preferred method of communication (email, as I work in a lab almost all day and not near a phone). A few emails back and forth and a price was quoted (fair) and an appointment made to come see the car. They assured me that they moved the car out of the general viewing area as I was picky about how many miles would be on it. I was then handed off to Justin to complete the sale as I was unable to make the early closing time on day one. Day two I got up to Vandalia and met Justin who did great and handled my suspicious nature without a hiccup. He understood my desire to get in and out and made it happen. Also after I we discussed numbers (trade in) and financing (I had already pre-approved myself for zero percent through Ford financing) Justin asked if it would be ok to run other options in financing since my down payment was larger than usual. I was doubtful and reluctantly agreed as my wife said it couldn't hurt. Kevin was my FI guy and walked me through the options. He showed me how even though zero was a good option, the large down payment accompanied by the available rebate (either or with zero percent) made paying interest a lower payment. He didn't push or force a direction. He was patient while I crunched my own numbers (knowing they also make money off of financing) but in the end, he was right and I was appreciative of the options presented and him being patient while I worked through it with my suspicious nature. I was very pleased with how the whole transaction went. The large inventory coupled with the quick to the point negotiation made it well worth the hour plus drive from Cincinnati to Vandalia. I would do it again and my dad is also contemplating purchasing another vehicle and easily recommend Beau to him. Car purchasing can be a painful process (and on the other side a thankless job). Beau exceeded my expectation and now I happily own a new Ford. More

I had not planned to purchase a vehicle that day I went to the dealership. I only went to my appointment because it was to late to cancel. I had visited another dealership the weekend before and had a very to the dealership. I only went to my appointment because it was to late to cancel. I had visited another dealership the weekend before and had a very unpleasant experience after sitting for 4 hours and being told they would call me on Monday I was disillusioned with the process of getting a new car. I appreciated that Arash kept me informed of what was going on every step of the way and it only took a cpouple of hours. I felt that he advocated for me to be able to get the car that I wanted. I have shared my experience with my co-workers and family and suggested they all go see him if they are thinking about getting a new or used car. More

We have always had a great buying experience at Beau Townsend. Everyone works very hard to keep us informed, make the process easy, and works with us if there is any problems. Thanks. Townsend. Everyone works very hard to keep us informed, make the process easy, and works with us if there is any problems. Thanks. More