Beau Townsend Ford

We have purchased or leased 3 cars from Mike Turn at Beau Townsend Ford including our newest car...a Focus. We would never purchase/lease a car from anyone else. We trust Mike completely. He listens and Townsend Ford including our newest car...a Focus. We would never purchase/lease a car from anyone else. We trust Mike completely. He listens and hears! Ken Emrick did a great job. The service department is consistently helpful...very trustworthy. And we also really love Ford products! We tell everyone we know about Mike and Beau Townsend Ford. You can't go wrong. More

Our experince at Beau Townsend Lincoln was great! They made us feel valued and welcomed. Our car salesman,Justin Rash, was very pleasant to work with. Our overall experince could not have been better. We made us feel valued and welcomed. Our car salesman,Justin Rash, was very pleasant to work with. Our overall experince could not have been better. We would definitely recommend this dealership and especially our salesman,Justin Rash. More

Thanks for the opportunity to let you know how much I have enjoyed working with Mike Schmidt and your team! Before last week, I hadn't bought a new car for myself in over 35 years and had never bought a have enjoyed working with Mike Schmidt and your team! Before last week, I hadn't bought a new car for myself in over 35 years and had never bought an American car. I've been looking for an electric car for several years, hoping that Mercedes would finally get the smart here in the Midwest- they've put me off for over three years. I've also test-driven Tesla S's twice- they're exceptional vehicles, but are cost-prohibitive, especially for commuting only. The Leaf, although well made, is, in my opinion, an extremely awkward styling exercise. The Honda Fit electric, like the smart, isn't available in our area. The Volt is a fine car, but isn't all-electric and their seats are unsatisfactory. The Chevy Spark electric should be interesting, but won't be available for some time... I cannot tell you how excited I was to find that Ford has an all-electric with the range I need, was available locally at a FANTASTIC price, appears to be well made, and has a "stealth" look to it that doesn't scream "tree-hugger" - that's very important on the interstate (my main commute) and where I park. It is very clear to me that Ford has done a tremendous amount of work, both with engineering and aesthetics, on the Focus Electric. I also appreciate the simplicity of ordering- it was delightful to find out that it was extremely well-appointed with only a few available options (wish it had a moon roof…). My goodness, a 380 page owner's manual certainly pushes all my "geek" buttons, too! Mike Schmidt, my salesman, was consistently respectful, friendly, patient and highly knowledgeable- in other words just plain helpful! In my opinion, he's the best I've dealt with and actually made the experience a lot of fun. I especially appreciate how he was able to get a second car for me after the one I was interested in was sold to another dealer before I was able to get all my ducks in a row- he came through in a pinch with exactly the car I wanted at another dealer within a few minutes, even though they're getting hard to find! Ken Emrick in finance is also pleasant and helpful, so I figure it must run deep in your dealership! Finally, I have made an appointment to fix a few minor things and after discussing them with your service manager (I forget his name), I anticipate I'll have a really good experience. Therefore, here's three cheers for the "New Ford" and for you, a dealer willing to take a risk on selling and servicing a new type of vehicle that can significantly help our environment, is easy on the eyes, AND is beautifully made! More

This is the third vehicle I have purchased from Beau Townsend. Very pleased with the service I received and how fast I had my keys in hand. They went all the way to Zanesville to get me the truck I want Townsend. Very pleased with the service I received and how fast I had my keys in hand. They went all the way to Zanesville to get me the truck I wanted and I'm really happy with it! More

It is the most awesome dealership anywhere around. The treatment of the customer in every area is outstanding. Customer service is a high priority and it shows. The whole experience at BT from sales to se treatment of the customer in every area is outstanding. Customer service is a high priority and it shows. The whole experience at BT from sales to service to friendliness after the sale are second to none in this region. More

I started out checking a couple of models of vehicles by means of Edmonds car search. I listed what I wanted as far as color inside and outside along with what bells and whistles to be included. I mention means of Edmonds car search. I listed what I wanted as far as color inside and outside along with what bells and whistles to be included. I mentioned how much we would like to pay per month for 36 monthes. This was sent to several Ford Dealerships and Jeep Dealerships. We had several respondence in a timely fashion. We received an e-mail from Jeanine Bussard stating that she believed she found what we be interested in. So happen Beau Townsend Ford had one in stock that meant what we were looking for. Jeanine called us following up and wanting to know if we would like to come down for a test drive. We already had tried out several vehicles. We accepted her invitation as she said I will get someone to have it warmed up and ready for you to see & drive. Jeannine meant us at the dealership and introduced us to JR Rush and Johnny Gibson. Johnny had everything ready for the test drive. We decided this was the vehicle we wanted already knowing the lease price set forth by Jeanine. Johnny did a good job explaining all the features about the Escape. Kevin Berger did an excellent job explaning and showing us the figures on his computer. He even made a suggestion to save us alittle per month by reducing the mileage per month from 12,000 to 10,500. I felt Mr. Berger and Mr. Gibson did an excellent job. If Jeanine did not do the outstanding job of communicating over the internet and a call we would have took out business else where. Everyone was professional but like a friend helping you. More

I bought the car I am trading in at this Dealer ship, 20 years ago. I was very satisfied then and because of your advertisements, and bucks Braun; here I am again. It is 25 miles one way from Bellbrook, to years ago. I was very satisfied then and because of your advertisements, and bucks Braun; here I am again. It is 25 miles one way from Bellbrook, to your dealer ship. I didnt want to have to go that far every time I needed sometning for the car. I almost went to Hidy Ford which is close to me. I had not thought I could get a Lincoln and came for a Ford. The lincoln I bought just happened to be where I parked. The salesman and the person in charge of used car sales were very friendle and helpful. I MADE THE RIGHT DECISION. More

Jamie and Joe worked a deal we couldn't walk away from. They were great. We have always found Beau Townsend to have great customer service in every department. Thank You! from. They were great. We have always found Beau Townsend to have great customer service in every department. Thank You! More

When I walked in, I hadn't intended to buy a car--this is generally not an experience I enjoy. I'm used to being swarmed on car lots with high pressure people. Joe simply answered my questions car--this is generally not an experience I enjoy. I'm used to being swarmed on car lots with high pressure people. Joe simply answered my questions and showed me what he had that met my needs--no pressure. After 20 minutes, I knew I was going to buy a car from him. More

I did some research on-line and requested a price quote on 2 vehicles. Jeanine answered promptly with a very friendly message and I arranged to make my first visit to Beau Townsend. I met J.r. Rash who int on 2 vehicles. Jeanine answered promptly with a very friendly message and I arranged to make my first visit to Beau Townsend. I met J.r. Rash who introduced me to Justin Jacobs. My experience was great. Justin showed me the vehicle, answered questions, had great knowledge, and looked at all angles. Ken Emrick covered the financing extremely well, even beating the pre-arranged financing I had brought with me. Everyone was very friendly, treated me well, used no pressure tactics, and inspired me with their openness and frankness. I have found my dealership and my sales rep for the future. I will enthusiastically recommend Beau Townsend. More