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Beau Townsend Ford
Vandalia, OH
1,055 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,055 reviews
June 12, 2014
Experience at Beau Townsend Ford-purchase of a 2012 F150 My (our-my wife was with me and agrees) experience with Johnny Gibson was exceptional-the best I've ever enjoyed with a sales representative at an aut My (our-my wife was with me and agrees) experience with Johnny Gibson was exceptional-the best I've ever enjoyed with a sales representative at an auto dealership. I base that on several factors. First, from the initial meeting and through the sale, Mr. Gibson never pressured us in any fashion. He didn't "hover" over us, which I have encountered elsewhere. He was professional, yet he maintained a friendly demeanor. My wife and I were very comfortable with him throughout. Second, he was patient with my questions and indecisiveness. He always answered each question to my complete satisfaction, and clearly understood the product he was representing. Third, Mr. Gibson was honest-he wasn't given to overstatement such as I have experienced at other dealerships before. Fourth, when discussing price, he didn't play a lot of "games"-he was straightforward and remained friendly. Fifth, we purchased an accessory that was not on the vehicle and he made that happen with no hassle. Sixth, and probably the result of all of the above (as well as our general discussions during the process), I genuinely liked the guy (as did my wife). Allow me to note that I was not at all certain that I was going to purchase a pickup truck at this time; I was debating continuing to use my old F150 until it simply became unserviceable. There is no question that Mr. Gibson was a factor in my decision to buy at this time instead of postponing. After the sale, we were referred to Mike Condron in finance. Mr. Gibson had said that Mr. Condron would be easy to deal with, and he was. Even through the considerable paperwork required when buying, Mr. Condron was also very friendly and professional. He answered our questions completely, and made it a point to concisely explain the purpose of everything we signed and initialed. While we didn't have as much exposure to Mr. Condron, he too was a likeable guy. I generally am not so verbose in evaluations such as this, but I felt that the service was of such quality from both Mr. Gibson and Mr. Condron that I'd take a few extra minutes to express my appreciation (and my wife's as well). Beau Townsend Ford could not have been better represented. More
by jeddie
Employees Worked With
Johnny Gibson, Mike Condron
June 12, 2014
Sr. Design spe. Justin went above and beyond to make sure we were satisfied with our purchase.We will define recommend Beau Townsend. Sales and service are the best! Justin went above and beyond to make sure we were satisfied with our purchase.We will define recommend Beau Townsend. Sales and service are the best! More
by murchada
Employees Worked With
June 11, 2014
A pleasent buying experience. I am totally impressed with our buying experience at your dealership. My salesperson Justin Jacobs was outstanding. He worked hard to help find us jus I am totally impressed with our buying experience at your dealership. My salesperson Justin Jacobs was outstanding. He worked hard to help find us just the right vehicle. Even though it took a lot of effort he kept looking till he found just what we were looking for. Being in sales myself for many years, I truly appreciated his professionalism and will not hesitate to refer any of my friends, family, or clients to Justin and Beau Townsend Ford & Lincoln. Sincerely, Al Viola More
by aviola1
June 08, 2014
Great Experience Spending 4 and a half hours with Mike Schmidt, our sales rep, was entertaining, engaging, informative, and totally pleasurable. He went out of his way Spending 4 and a half hours with Mike Schmidt, our sales rep, was entertaining, engaging, informative, and totally pleasurable. He went out of his way to tell us about the cars and their features, even offering a newly traded vehicle which we wound up buying. The car was immediately available for our test drive and then promptly prepared for our delivery. We considered the price of the car to be very reasonable (but I always look for a great price). We'd buy another car from Beau Townsend and Mike any day. More
by petersdc1
June 05, 2014
Off the chain! The staff was delightful and very knowledgeable. When I took the final test drive I knew I had found the right vehicle for me. When I pulled back in The staff was delightful and very knowledgeable. When I took the final test drive I knew I had found the right vehicle for me. When I pulled back in the lot my fisrt statement was " that was off the chain ", meaning it succeded all my expectations. I had a great experience with the dealership and now have a great vehicle! (The Ford Flex) I'll be Flexin thanks to your teams level of professionalisim and committment to customer service. Thanks again, Janet Calhoun More
by 1jcalhoun
June 04, 2014
Great dealership Salesmen was great to work with. Very accommodating. We needed a car with good gas mileage and they had a great price on a Ford Focus. Salesmen was great to work with. Very accommodating. We needed a car with good gas mileage and they had a great price on a Ford Focus. More
by LisaFull
June 03, 2014
great experience Squire always does a great job finding us the best vehicle deals. My husband s whole family goes to see squire. He is a great salesman and does a grea Squire always does a great job finding us the best vehicle deals. My husband s whole family goes to see squire. He is a great salesman and does a great job. More
by montico
Employees Worked With
Squire McGuire
June 01, 2014
Wonderful experience Every vehicle we've purchased or had serviced with BT, we have had great experiences. Thats why we keep coming back. Thank you The Gunnell's Every vehicle we've purchased or had serviced with BT, we have had great experiences. Thats why we keep coming back. Thank you The Gunnell's More
by tgunnell
Employees Worked With
Joe Petty, Ken Emrick
May 29, 2014
A Dealer for the people! I really enjoyed my experience at Beau Townsend Ford. The salesman i spoke with on the phone Mike Turner was very helpful and recommended that i come I really enjoyed my experience at Beau Townsend Ford. The salesman i spoke with on the phone Mike Turner was very helpful and recommended that i come on down. I left with a Ford Focus ST that i absolutely love. Thank you Mike Turner and thank you Michael Condron for guiding me along the way to purchasing this wonderful vehicle and explaining everything in depth. For those who hate to be rushed i strongly recommend Mike Turner he takes his time and is very helpful. In the future i would not hesitate to visit again. More
by JacobIC
Employees Worked With
Mike Condron
May 29, 2014
outstanding salesmanship Arash is dedicated and true to his word. He listens, accesses your situation and makes a plan right for you. He always has a plan B and I think he wou Arash is dedicated and true to his word. He listens, accesses your situation and makes a plan right for you. He always has a plan B and I think he would go through the alphabet to help his customers. Beau Townsend and Arash is and will continue to be the first I recommend for anyone looking for a new or used car. More
by mr9294
Employees Worked With
