Beau Townsend Ford

2014 CMax Hybrid Purchase I am very satisfied with my purchase experience. This was a very efficient process from the start. I was contacted immediately by Jeanine in response I am very satisfied with my purchase experience. This was a very efficient process from the start. I was contacted immediately by Jeanine in response to my internet inquiry. She offered several options for me to consider and set up an appointment to meet at the dealership over the weekend. I met Johnny Gibson upon arrival and he was nice to work with. I felt like he went to bat for us to get us a reasonably fair price on our trade-in. Given my last experience where the car I wanted could not be located, I was very impressed and satisfied that the EXACT car I was looking for was available for delivery the next day. I feel like if I have any questions that the follow-up customer service I was promised was authentic. I have recommended this dealership to others and will continue to do so and plan to work with Johnny Gibson for future purchases. More

Great experience I had been looking for a Raptor for a while. I drove down to look at one on their lot, but it had sold by the time I got there. They did have anothe I had been looking for a Raptor for a while. I drove down to look at one on their lot, but it had sold by the time I got there. They did have another one that came in that day and it was just what I wanted. The process was smooth and I love my new Ford Raptor! More

When do I get my "free" car? My family is a ford family. I lost count of the number of cars my father and I have bought from BT. We have always been treated with kindness and fa My family is a ford family. I lost count of the number of cars my father and I have bought from BT. We have always been treated with kindness and fairness. We have worked with a number of different sales people over the years and have received satisfaction from all of them. BT has competitive prices and always a good selection of cars on the lot to choose from. So . . . how many cars does the family have to buy before we get one free??? When does the frequent buyer card "kick in"? More

great salesman Paul was great. Very knowledgeable, friendly, and not pushy at all. Made my wife and I feel very comfortable, made the experience very exciting and ac Paul was great. Very knowledgeable, friendly, and not pushy at all. Made my wife and I feel very comfortable, made the experience very exciting and actually fun. Thanks Paul, and to all the others that made the sale work and happen. We love our new Fusion. Jim & Brenda More

My car buying experience I purchased a Forf Fusion SE Hybrid, with the assitance of Jim Dieli and Jamie Spencer. I also had interaction with J.R. Rash. The whole experience wa I purchased a Forf Fusion SE Hybrid, with the assitance of Jim Dieli and Jamie Spencer. I also had interaction with J.R. Rash. The whole experience was phenomenal. I have now purchased my last 4 vehicles from Beau Townsend. Larry Taylor, and his commitment to our community, are primary drivers for getting me in there, and the styling, fuel ecomony and price sold me on the Fusion Hybrid. Jim was very knowledgable about the working of the Fusion, and was great to work with. I have already referred my father-in-law to talk with Jim. Jamie was "on my side" from the moment I walked in, and helped make the experience one where I felt special and appreciated. I really do like my new car! More

Great experience I found that we were treated very well. Our salesman was very courteous and helped us get a better finance option. All in all very great experience. I found that we were treated very well. Our salesman was very courteous and helped us get a better finance option. All in all very great experience. More

Mark Tindell 2nd truck I have bought from beau Townsend in the past four years, both from mark, felt very comfortable with the overall information provided. Never 2nd truck I have bought from beau Townsend in the past four years, both from mark, felt very comfortable with the overall information provided. Never liked to shop for new or used cars in the past but beau Townsend and mark has changed my mind, I will refer beau to any one I know. Your entire staff was very solid, great option package from mike condron during closing. Thanks for the survey and looking forward to doing more business with my company trucks and mark Tindell. Thanks Tim Jennings 5 stars More

In dire need Our only family car was undriveable on Sunday. I did an application on the internet. The next day we were in a car and driving out of the parking lot. Our only family car was undriveable on Sunday. I did an application on the internet. The next day we were in a car and driving out of the parking lot. The sales service was great and quick and I had shaky credit. I would definitely go back again. More

Ford Edge Purchace Good Morning! Vicky and I was impressed with the professional and friendly manner of Dave and Mike. It was a pleasant experience working with your Good Morning! Vicky and I was impressed with the professional and friendly manner of Dave and Mike. It was a pleasant experience working with your dealership and with Dave Towner! Dave was quick to respond to all our questions and did not hesitate to take care of the few concerns we had with the purchase of the Edge. We are pleased with our purchase! We would not hesitate to recommend your dealership and Dave Towner!!! Ed Bauscher More

Professional run dealership Very professional run dealership. Knowledgeable and outgoing salesman-Johnny Gibson went out of his way to define our needs and help select a vehic Very professional run dealership. Knowledgeable and outgoing salesman-Johnny Gibson went out of his way to define our needs and help select a vehicle that matched our needs. Dealership has a friendly atmosphere. The website was very customer friendly. I researched 7 different dealership's websites and found yours to be the best. Those dealerships searched were Hidy, Interstate ,Troy ,Wilmington, and Middletown and Lebanon Ford. The finance manager, M Condron processed our cash sale in timely and professional manner. We will be shopping your dealership when its time to replace our Ford Expedition and looking forward to checking out the 2015 models. Thank you, Bob and Mary Kay Burgess More