Beau Townsend Ford

Salesman helpful, patient and knowledgable We have dealt with Justin Jacobs on our last three vehicles and he always takes all the time we need. He is easy to work with and is very knowledgeab We have dealt with Justin Jacobs on our last three vehicles and he always takes all the time we need. He is easy to work with and is very knowledgeable about all the models that B T sells. He always finds just the right car for us and is ready to answer questions even months after the sale. Our finance guy was very friendly and make quick work of the legal issues. More

Very pleasant and friendly folks to deal with I have been to other dealerships ( Ford ) and you folks are by far the best to work with. I will tell everyone to go see you folks for their next new/ I have been to other dealerships ( Ford ) and you folks are by far the best to work with. I will tell everyone to go see you folks for their next new/used car purchase!!! More

The car I wanted along with payment I can afford !!!!! Drove onto the lot was able to look at the Focus I wanted then I went to look for salesman I liked this cause I was able to look without being swarmed Drove onto the lot was able to look at the Focus I wanted then I went to look for salesman I liked this cause I was able to look without being swarmed on. I knew what I wanted cause Jeanine and I had talked on the phone. Tim was laid back told or showed me all about the car and let me decide on the payments I can afford. So being let to look at car first then being listened to about what I can afford. More

Not a wide variety of vehicles. The sales associate was helpful. The actual car I wanted wasn't on the lot. It was the car with the least specs or the car with too much. The sales associate was helpful. The actual car I wanted wasn't on the lot. It was the car with the least specs or the car with too much. More

MKT purchase We went to the dealership to look at new MKT's and asked to deal with Joe Petty. Joe sold us a new Ford F-150 2 years ago and was a pleasure to work We went to the dealership to look at new MKT's and asked to deal with Joe Petty. Joe sold us a new Ford F-150 2 years ago and was a pleasure to work with. This time was no different. He was friendly, knowledgable, and easy to deal with. Beau Townsend is the only place we considered dealing with because of the excellent service we received then, and the only Ford dealership we will use in the future. More

New F-150 As usual this dealership goes the extra step for it's customers. I love my new 2015 F-150. Having a business, we buy all our trucks from Beau Townsen As usual this dealership goes the extra step for it's customers. I love my new 2015 F-150. Having a business, we buy all our trucks from Beau Townsend. Thank you Jamie, Tim and Mike. Pat More

leasing to ownership Excellent. Smooth transition. Very Satisfied. Thank You. I want to say a personal Thanks to Justin Jacobs. Good Job. I had a good experience with ever Excellent. Smooth transition. Very Satisfied. Thank You. I want to say a personal Thanks to Justin Jacobs. Good Job. I had a good experience with everyone involved. More

New car purchase I personally own four vehicles purchased at Beau Townsend. I am always recognized as a valued customer even when in for routine service. My recent pur I personally own four vehicles purchased at Beau Townsend. I am always recognized as a valued customer even when in for routine service. My recent purchase of a 2015 Fusion was given the expected care and attention from my salesman, Tim Peffley and general manager, Jamie Spencer. Being my neighborhood dealership, Beau Townsend employees are always available for questions and helping me with new features . I give stellar ratings to Jamie and Tim for making sure i am satisfied and happy. Also Kevin Berger was great in setting up the financing and making the paper work as painless as possible. Mary Ellen Jarrett Vandalia, OH More

Great customer service Justin Jacobs goes above and beyond when it comes to customer service! I highly recommend his expertise if you're in the market for s new car Justin Jacobs goes above and beyond when it comes to customer service! I highly recommend his expertise if you're in the market for s new car More

New car We had been looking for a few months for a new car. We knew we wanted a 2015 Ford Explorer XLT. It had to have certain accessories with it, had to b We had been looking for a few months for a new car. We knew we wanted a 2015 Ford Explorer XLT. It had to have certain accessories with it, had to be red, remote start, keyless entry, power hatch back and moon (don't know when they changed this from sun roof). We saw one on line at Beau Townsend and got a quote through email from Jeanine Bussard. We made an appointment and got with Connor Spencer when we arrived. We drove a few and looked at a few more. Connor was very polite and professional as the wife and I both had a lot of questions. He made several trips "out back" in the rain to get cars for us to drive. After all was said and done, we settled on the one that had everything we wanted. We chose Beau Townsend also because we had purchased another vehicle there 3 years ago and had used their service the whole time. All in all, we had a very good experience with the company, new car sales and service department. We were fortunate enough to have Connor as our rep, for a rookie, he did a fine job. More