Beau Townsend Ford

Very Please Connor Spencer took time to work with me and was very knowledgeable about the trucks, he earned my trust and I will be back for upgrade to second vehi Connor Spencer took time to work with me and was very knowledgeable about the trucks, he earned my trust and I will be back for upgrade to second vehicle. More

Repeat customer this summer our family bought 3 cars from Beau that is 5 cars from Beau in the last 2 years Conner Spencer was very helpful and worked for a month t this summer our family bought 3 cars from Beau that is 5 cars from Beau in the last 2 years Conner Spencer was very helpful and worked for a month to locate my exact car. I would recommend Beau to anyone who wants to purchase a car. More

Great performance The total buying experience was better than expected. We'd used online info to decide what we wanted. When we checked stock, Beau Townsend was the on The total buying experience was better than expected. We'd used online info to decide what we wanted. When we checked stock, Beau Townsend was the only dealer with what we wanted, 2016 Escape, AWD, larger engine. Online said they had 4. Called. Rick Weston checked stock. We picked two to test drive. Bought one. He explained what deals were available. Kevin Berger handled the financing. Did not try to sell us aspects we didn't need, but did explain the ones that would benefit us. Everyone was friendly. Rick & Kevin were patient, never acted in a rush. Would definitely buy from them again. More

very good experience dealt with Conner Spencer who was very helpful and seemed to be very interest ed in my satisfaction.After the sale he took the time to go over all th dealt with Conner Spencer who was very helpful and seemed to be very interest ed in my satisfaction.After the sale he took the time to go over all the details of vehicle operation. More

Hands down best customer experience buying a car! Jamie Spencer and Josh Ostot were so friendly and courteous during my buying experience. They made me comfortable and gave me a great deal. I will def Jamie Spencer and Josh Ostot were so friendly and courteous during my buying experience. They made me comfortable and gave me a great deal. I will definitely buy from Beau again! They even held the door every single time...it's the little things! More

Overall very good new car buying experience Really liked sales rep Dave Towner - feel he as well as Kevin in finance were honest and did their best to get me a fair deal - thanks! Constructive Really liked sales rep Dave Towner - feel he as well as Kevin in finance were honest and did their best to get me a fair deal - thanks! Constructive feedback: Rick W. was sales rep I met at first visit to dealership; he appeared a bit conceited and aloof - hopefully not conscious attributes - but because of that first experience I almost didn't return...glad I did though! More

Very helpful, but not overbearing Husband went one afternoon and looked at cars. I returned with him later in the evening and met with another sales rep. Both were pleasant and knowled Husband went one afternoon and looked at cars. I returned with him later in the evening and met with another sales rep. Both were pleasant and knowledgeable. The experience was pretty painless More

Exactly the right car and deal was fair. I have been driving for 50 years and have purchased new and used cars in Cincy, Columbus and now Vandalia and small towns around the area. These are a I have been driving for 50 years and have purchased new and used cars in Cincy, Columbus and now Vandalia and small towns around the area. These are absolutely the nicest people I ever dealt with. I had been to my previous dealer (where my salesman passed me to someone else on every deal I have done) and it almost seemed the fact I wanted to test a Mustang was a sort of a joke. Oh, and had to send a baby sitter with my wife and I (we are 66 and 69 years young). At Beau Townsend we were treated with respect, trusted to do a test drive on our own. Oh! and no one blowing cigarette smoke around while smarting off to me as at the other place. If I am again in the market again I will make BEAU TOWNSEND my one and only stop. More

Great service My salesman went above and beyond to get me a car that fit my needs. I'm still waiting for the promised all weather mats and for the advertised iPad My salesman went above and beyond to get me a car that fit my needs. I'm still waiting for the promised all weather mats and for the advertised iPad mini that I brought in the paperwork for but otherwise very pleased More

Service Dept Disrespected my car! Scratched My NEW HUB CAPS Scratched my new hub caps all up! Now they look like crap! Got oil on my car and new floor mats and also when I went in to order paint for my car I no Scratched my new hub caps all up! Now they look like crap! Got oil on my car and new floor mats and also when I went in to order paint for my car I noticed one had been out same color as my car been opened! Now when I went wash my car long and behold someone scratched the crap out my door Handel! Touched it all up! Had not had the car a week had go to shop for repair transmission! Not HAPPY ! My first car that I had before this one got taken to chuck Interstate Ford My Car Came Out No Marks No Grease And they took very good care of my car! This was a RUSH JOB! More