Beau Townsend Ford

TLDR: DO NOT BUY FROM ANY BEAU TOWNSEND DEALERSHIP! I purchased a “certified used” 2021 F150 it was supposed to be certified through Fords program. The truck had several broken parts inside the cab. I I purchased a “certified used” 2021 F150 it was supposed to be certified through Fords program. The truck had several broken parts inside the cab. I was told they were under warranty but that I’d have to make time and schedule the appointments and wait to get them fixed myself. They could have easily fixed these issues while it sat on their lot, but they didn’t. After that 24 hours into owning the vehicle a cigarette smoke odor that was barely noticeable, started getting stronger and stronger. I don’t know what they used, but they covered up the smell before I got there with something. I made the mistake of working with them the day before I drove to the dealership so that gave them time to do this without me realizing it. I also had some weird electrical issues starting on the first night. A few days after purchase I was asked how I liked the vehicle and I told them that I hated the vehicle and the problems they stuck me with and I expressed my intent to return the vehicle as I was misled. I told them I only have one vehicle and I don’t have time to be taking it in to chase some weird issue with a nearly new truck. They basically told me to go screw myself and to “trust the process” which was me taking what they feel like doing and dealing with it. These people are dishonest and they do not care what they sell you as long as they make their money. They have no integrity and I recommend that you DO NOT BUY FROM ANY Beau Townsend dealership. More

Our salesman Larry Dorman was great to deal with, we are 3rd away and we’re able to do most of our transaction via phone calls, texts and emails. Even though we had a minor issue within 24hr of picking our 3rd away and we’re able to do most of our transaction via phone calls, texts and emails. Even though we had a minor issue within 24hr of picking our car up the dealer has been very faithful so far to make it right and allow us to get repairs at our local dealership. If possible we will try to do business with them again. More

I would highly recommend Beau Townsend Ford for your next vehicle purchase. We purchased a vehicle and the transaction was fast and flawless. Our Salesman Brandon was great and Chris in the credit department vehicle purchase. We purchased a vehicle and the transaction was fast and flawless. Our Salesman Brandon was great and Chris in the credit department was quick and knowledgeable. You can’t beat their prices or service. We will definitely be back for future purchases! More

Sales person and finance person were very helpful. They were awesome. The experience was also awesome. Would advise anyone to ask for them personally. They were awesome. The experience was also awesome. Would advise anyone to ask for them personally. More

Very Blunt When Pricing . A 2010 Mustang Gt Convertible.The Car Is Priced $3775 Over Kelly Blue Book. A 2010 Mustang Gt Convertible.The Car Is Priced $3775 Over Kelly Blue Book. More

This dealership illegally sold me extended warranty on top of ext warranty I already have top of ext warranty I already have More

Their customer service is awful and so is working with the service department. No one takes any blame for the dealership’s lacking. Getting a hold of a higher level manager it’s pointless because they do the service department. No one takes any blame for the dealership’s lacking. Getting a hold of a higher level manager it’s pointless because they do not respond and talking with service reps and managers gives no results. More

Was asked what I needed from my car, responded something reliable. Before I went to the car lot I googled recalls and warranty issues... nothing major came up. Apparently Ford is well aware of an engine pr reliable. Before I went to the car lot I googled recalls and warranty issues... nothing major came up. Apparently Ford is well aware of an engine problem that can't be fixed unless you replace the small block. All 2013 to 2019 escapes are a potential for this engine coolant leak issue (it's leaking into one of the cylinders so you don't know it's an issue till it's too late) ... but they sold me a car that is 4 years old that needs 10k engine replacement... buy foreign. More

Awesome giftjoy. ae service! It has been fantastic working with your portal and the customer care people are always available to share my doubts and ready to help with ae service! It has been fantastic working with your portal and the customer care people are always available to share my doubts and ready to help with my Christmas Hampers to UAE packages. The Gourmet Refreshments Gifts hampers were flawless and I recommend your site to one and all. More

Had an 11 am appointment. Sat there for 5 hours for them to guess what was wrong with my car.Totally unprofessional and about as skilled as a lawn mower mechanic.Told me they c Sat there for 5 hours for them to guess what was wrong with my car.Totally unprofessional and about as skilled as a lawn mower mechanic.Told me they couldn’t tell if wheel bearings were bad because the tires were to loud to tell!The good old listen diagnostics!!!! More