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Beau Townsend Ford

Vandalia, OH

Overview
Employees
Reviews
Vehicles
4.5
1,055 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1020 West National Road

Vandalia, OH

45377

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Showing 1,055 reviews

June 16, 2024

efficient, reliable, professional and superb technicians. upon entry for service to the end when completed all personnel were pleasant. More

by cosmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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June 16, 2024

The estimate was fair. They kept in great communication with us. The staff were professional. It was finished about 2 weeks before we thought it would be. I would highly re More

by Libby
Workmanship
Recommend Dealer
Yes
Employees Worked With
I dealt with the collision center
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June 15, 2024

Checking and service were quick and helpful. Car was clean when I picked it up. More

by CHESLEDGE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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June 14, 2024

very efficient. the pick up service saved me time. very nice to just make a call and have it all done for me. More

by joelsetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Leach
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June 14, 2024

I have bought three vehicles over the last 20 or so years from Beau and was satisfied with the people. I have had one particular maintenance person ( Larry Garber) working on my vehicles. I was told by Justi More

by BSARKA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Gericke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

Fantastic dealership! Very professional people. Were very diligent in keeping me updated on the status of my vehicle, would recommend highly! More

by SMOKINJOES600F3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2024

Everyone is friendly and helpful. We've been greeted as soon as we walk in and sometimes before we get to the door. It's nice to not be ignored. Everyone has followed through on what More

by DEBIMASON56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2024

Staff at Beau Townsend took great care of me for my oil change, basic care, and recall. It was easy to schedule and they went above and beyond to bring my vehicle back to me during my work day! More

by MEGAN REISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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June 13, 2024

Quality dealership with quality service department. Very happy as always. Quality from ownership down. Highly recommend. More

by ljduren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris York
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Davell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Beau Townsend Ford responded

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you are very happy with the quality of our dealership and service department. Our team strives to provide excellent service from top to bottom, and it's rewarding to know that our efforts have made a positive impact on your experience. Your recommendation means a lot to us. We appreciate your continued trust and support and look forward to serving you again in the future. If there’s anything more we can do for you, please don’t hesitate to reach out.

June 13, 2024

Beth did a wonderful job informing of the problems with my car. She is very easy to work with and talk to. More

by GHOBBS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Jun 14, 2024 -

Beau Townsend Ford responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Beth did a wonderful job informing you about the problems with your car. Beth is indeed a valued member of our team, and it's great to know that she made the process easy and comfortable for you. Your kind words are much appreciated and will be shared with her. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

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