63 Reviews of Beardmore Hyundai - Service Center
Love My Sonata What a wonderful surprise when Jack told me my first oil change and tire rotation would be free on my 2015 Sonata! He also gave me a free car wash co What a wonderful surprise when Jack told me my first oil change and tire rotation would be free on my 2015 Sonata! He also gave me a free car wash coupon because it was too cold out to wash that day. It was a very pleasant experience. More
First oil change for new Azera Service was prompt and thorough. Darrell is always a pleasure work with, and he is able answer any questions that I may have about service requiremen Service was prompt and thorough. Darrell is always a pleasure work with, and he is able answer any questions that I may have about service requirements. More
Darrell is the Best! Darrell is Mr. "Customer Service" and then some! Would you please change my mailing address to 2004 Oriole Drive, Bellevue, NE 68123? Thanks so much Darrell is Mr. "Customer Service" and then some! Would you please change my mailing address to 2004 Oriole Drive, Bellevue, NE 68123? Thanks so much for the great job diagnosing my "check engine" service indicator! More
Warranty Repair You provided fast and efficient service and repaired the muffler within twenty four hours. A courtesy car was provided so that I was not inconvenience You provided fast and efficient service and repaired the muffler within twenty four hours. A courtesy car was provided so that I was not inconvenienced. More
Oil change plus When brought my car in for service, I was greeted by a wonderful staff in the service area. They made sure they knew why I brought the vehicle in and When brought my car in for service, I was greeted by a wonderful staff in the service area. They made sure they knew why I brought the vehicle in and then got me a ride to work. The young man who drove me to work and picked me up later was very friendly and professional. I always have a good experience with Todd Archer Hyundai - both in the sales department and in the service area. We will definitely be going back. More
Excellent customer service I wrote a really long synopsis about my experience, but it did not get processed and was lost because I didn't register with Dealerrater.com, initiall I wrote a really long synopsis about my experience, but it did not get processed and was lost because I didn't register with Dealerrater.com, initially, so I am just going to write a short statement. My car had multiple issues, real and perceived, over the course of a month. Darrell Woodin was there for me throughout the whole process. He always listened to my concerns and was patient and empathetic. Whether it was telling me to bring in the car right away, without an appointment, and/or getting me into a courtesy vehicle, he never waivered in his effort to provide excellent customer service. He made sure the issues with the car were inspected and addressed, and, a month and half later my car is still back at baseline, without any issues. I want to express my appreciation to Darrell for going above and beyond my expectations. Best service center I have ever dealt with. Thanks! :) More
Car Service I recently had my car in for a regularly scheduled oil change. The service manager looked up my history and mentioned that I may be due for a tire ro I recently had my car in for a regularly scheduled oil change. The service manager looked up my history and mentioned that I may be due for a tire rotation. I told him to go ahead and do the rotation along with the standard service. Within 30-45 minutes the service manager came to me and mentioned that the service technician recommended to NOT rotate the tires; just leave them alone until the next scheduled service and they would re-evaluate. That just blew me away. Here was a chance to get a few more dollars out of me and I would have been no wiser to the fact. However, a stand-up service technician went out of his way and saved me money and time. I will go no other place now for service and I will definitely ask for that particular service technician to service my car. Outstanding service and a testament to the culture at Todd Archer... Jim More
Great service always! Just a busy place and sometimes hard to get appointment on weekend as that is only time I am available. Overall great people to deal with. Always friendly and courteous as well as hard to get appointment on weekend as that is only time I am available. Overall great people to deal with. Always friendly and courteous as well as helpful and knowledgable about my car More
DO NOT GO HERE! Left my car to be serviced for frozen windshield wiper fluid picked it up and there was a huge dent and scratches on my car. They reviewed their tapes and one of THEIR customers hit and r windshield wiper fluid picked it up and there was a huge dent and scratches on my car. They reviewed their tapes and one of THEIR customers hit and ran my vehicle. Police were unable to locate the guy and the current manager refuses to provide me their insurance info, they say the general manager, who is also the owner, is out of town and another story I was given is he had back surgery. They refused to give me the general manager's, contact info so I can speak to him directly. Told me trying to hold them responsible for the damage is like parking my car at Wal-Mart and another customer hitting it and me expecting Wal-Mart to fix it and I was ridiculous. I trusted my car in "their possession" it was their responsibility to take care of my vehicle and I left with it worse off than when I dropped it off. I am in contact w/ a lawyer, bbb, the investigator for the state licensing board, and several others. Worse customer service ever! More
Great service and they were friendly. The dealership worked on my car right away so I would not have to wait very long. They even washed my car. worked on my car right away so I would not have to wait very long. They even washed my car. More