Beardmore Hyundai

We were in need of a new car,due to our car being totaled by a drunk driver. We were treated with respect and care. The professionalism was outstanding,and I will recommend Todd Archer Hyundai to everyone I by a drunk driver. We were treated with respect and care. The professionalism was outstanding,and I will recommend Todd Archer Hyundai to everyone I know and don't know. I will always go to this dealer ship. Thank You Barb Jensen More

We had a great experience and we are happy with our new Sonata. We would recomend Laurie with Todd Archer Hyundai to our friends and associates. Thank you! Sonata. We would recomend Laurie with Todd Archer Hyundai to our friends and associates. Thank you! More

I found the salesperson (Laurie) to be knowledgable, no pressure, very easy to work with. She followed up on all questions in a timely fashion. She was able to secure a new Tucson for me, very quickly. pressure, very easy to work with. She followed up on all questions in a timely fashion. She was able to secure a new Tucson for me, very quickly. In fact, it took her less than and hour to do a 5-state search to find EXACTLY what I was looking for. She always had a positive demeanor. She followed up with me by phone as she said she would, and, has followed up with me since delivery of the vehicle. Bob, finance mgr., was professional and friendly. He made the "paperwork process" painless, clear and complete. He was well prepared and answered all of my questions. I had visited two other Hyundai dealerships, one in Omaha, Ne. (where I reside), the other in Council Bluffs, Ia. Neither of these dealerships gave me a positive impression for being able to secure what I was looking for. One of them gave me no options other than the two Tucson's they had on the lot, and neither of these had the options that I expressed interest in having. Neither of these dealerships offered or seemed interested in looking outside of their own, immediate area to try and find what I was looking for. I look forward to making referrals to Todd Archer Hyundai in Bellevue, NE.! More

I had called about the new Elantra and talked with Johnny Rogers. On the phone he was very helpful and I knew what I wanted in the car. I had to purchase it "off the Truck" since most cars didn't make it to Rogers. On the phone he was very helpful and I knew what I wanted in the car. I had to purchase it "off the Truck" since most cars didn't make it to the lot before they was bought. He called me and kept me informed about the status of delivery. On the day it arrived we went up to get the financing done and pick it up. We got right in and started the paper work, Todd Archer stopped by and talked a little with us and then Johnny took us out and showed us the car to make sure we liked it. What wasn't there to love so we headed back in to get the loan papers signed. The loan officer was courteous and went thru the extras that car dealerships offer we declined and there was no pressure to accept, he just answered our questions and moved on. Since we was lived in Iowa our state allowed us to put into the loan tax, tag and title into our loan. When the loan officer added there figures in I noticed they was high on the cost of the plates. I had checked with Iowa on how much all the fees was going to be so the loan officer adjusted the plate fee. All in all we were getting out in good time, but as we came out Johnny wanted to show us a problem that happened in transport. I or my wife didn't see this when we looked at it before. Let’s just say they got it in the next week and took care of the problem giving us a thankful of gas along with a free oil change for our trouble. They could have let us drive off and not said a word but they didn't. They have done all they said they would and was courteous the whole time. More

worst dealership ever-wish I could give negative numbers-salesman lied to our faces about everything from car history to price. When we found out more information I talked to sales manager jeff. He numbers-salesman lied to our faces about everything from car history to price. When we found out more information I talked to sales manager jeff. He was no help at all. We told him we were going to trade the vehicle off-he offered $8,000 less than we gave 3 weeks before and said he overpaid on our trade to get the deal. We traded at a good dealership that afternoon. Still have not received refund from service contract or from the remote start my good friend sales manager jeff said he would refund since it was part of the original deal. If you are unlucky enough to get roped into buying a vehicle there do not buy any extra coverage as finance manager bob is no better than the rest of the bunch. I have told 5 people where we traded vehicles and where not to even drive thru. I have heard little white lies from most every car salesman but have never been out and out blatantly lied to. I am sure sales manager jeff never even talked to pierce. I am also sure that there is no way I will ever tell anyone to visit todd archer hyundai. By the way 2 months have passed since we turned in the paperwork for the service contract refund More

I purchased a 2011 Hyndai Tuscon from this dealer about one month ago. I purchased this vehicle at an "out the door" price which means all is taken care of - tax, title, and fees. This was not the case. one month ago. I purchased this vehicle at an "out the door" price which means all is taken care of - tax, title, and fees. This was not the case. As I was waiting for my plates to arrive, it got close to when my in transit plates were to expire so I called the dealership and asked when they would be in. This is when I found out nothing was included, not even sales tax. So now, I am out another $2500 more than what I thought I had paid for the vehicle. I preceeded to speak with many people at the dealership including the manager, Gary but he referred me back to my salesperson, Randy. After expressing my concerns (granted I was upset at this point), he proceeded to insult me by blaming this entire situation on me. I had apparently assumed that these things would be included that I asked for but no one at the dealer explained any of the paperwork to me or even told my what my next steps were to be. I am thoroughly disappointed in my experience with this purchase and wish that I could give the car back because frankly, I'd rather have my money back. Randy Peters was nice at first but turned out to be a condescending, rude salesman with no idea what true customer service is. More

My brother and I went to purchase a new Elantra from this dealer and the second we walked in began a horrible experience. First, the salesman was visibly disappointed because we wanted to buy new instead of dealer and the second we walked in began a horrible experience. First, the salesman was visibly disappointed because we wanted to buy new instead of pre-owned and they were having a big sale on pre-owned vehicles. Next, after we drove the car and loved it we went inside to find out the kind of deal we could get on the car. We had 4 different gentlemen helping us and not one of them introduced themselves by name. I literally had to ask them who they were in order to figure out why they were talking to us. Then 2 of the gentleman start arguing (yelling) across the showroom floor about the kind of down payment we would need in order to purchase the vehicle. It was very unprofessional to say the least and made us feel extremely uncomfortable. After that, we had one salesman who started negotiating with us. We were very clear on our budget and what we could pay for the car. He proceeded to negotiate for 3 hours and still didn't give us the deal we wanted until he had to run after us in the parking lot and finally make the deal we were happy with. Needless to say, we said thanks but no thanks. If they would have offered us the deal 3 hours ago, we would have taken it. All in all, they called other dealerships "liars and hustlers", lied to our faces about 3 different details on our financing, and were extremely abbrasive and rude throughout the entire experience. I would NOT recommend anyone to buy from them unless you don't mind being pressured and be made to feel inferior. BAD, BAD, BAD... More

Purchased a used car, they failed to complete the inspction prior to the sale selling a possible stolen vehicle, made me go up there 3 times for the inspection to tell me it was already done then fai inspction prior to the sale selling a possible stolen vehicle, made me go up there 3 times for the inspection to tell me it was already done then failed to provide the paperwork to the DMV so I could not plate the car in the 30 day timeframe. However their manager very quickly resolved the situation by picking up the car inspecting it and delivering the paperwork to he DMV. Overall pain in the butt but kudos to the manager. More

I recently took my daughter to buy a used car to get her to school and work, she had saved money for quite some time. She was swindled into buying a used car for the amount of money she had in her pocket, t to school and work, she had saved money for quite some time. She was swindled into buying a used car for the amount of money she had in her pocket, took the car home on Friday and low and behold it was leaking radiator fluid every by the time we got home that night.. We talked to the salesperson ED on Saturday (the following) day. HE agreed to fix the hose but only if we paid the cost! I said No I dont think so, I told them they needed to fix it. and they did agree to that. We took the car in on Monday they got it into their shop, and what did they find... A Cracked Radiator the cost to fix $380.00, & they wanted my daughter to pay for that! After several phone calls and going down to Todd Archer Hyundai in Bellevue, NE the Manager, Gary Berton would not budge on the matter he still demanded we pay for half, even though we had the car less the three days and drove it MAYBE 10 miles at the most & those miles were driving to and from their location. The still refused to pay for the repair of the radiator, This dealership is a JOKE, they have NO cutomer Service, they are in such a hurry to sell you a car but not willing to take car of any issues for the car, I would NOT recommed anyone to purchase a car from T. Archer, they dont care or even check out the cars before selling them, (Gary Berton the General Manager, even told us that) They just want the car off the lot and money in their pockets no matter who they SCREW in the end. Gary Berton I hope they fire your A** you have ZERO Respect for your customers!!!! More