Beardmore Hyundai

I purchased a used low mileage used Elantra for my college aged daughter at this dealership. Arnold Lane was the salesperson who advised me the vehicle had just gone through the standard muti-point college aged daughter at this dealership. Arnold Lane was the salesperson who advised me the vehicle had just gone through the standard muti-point inspection that is conducted on all used cars. I advised him and his manager that I would be driving the vehicle home to Maryland and wanted to make sure it was safe to drive. I repeatedly asked for a copy of the multi-point Inspection Report on the day I paid (cash) for the car and was promised I would receive that but in the end, Arnie refused. I noted the two front tires looked low on air and he assured me there was sensor that would tell me if that was the case. Two days later, driving 70 mph on I-80, both front tires went flat and I almost lost control of the car. There is no "sensor" on the tires. I had the car towed and the auto shop showed me that all four tires (original to the 2007 car) were suffering dry rot. The air was literally seeping from the sides of the tires. I faxed the dealer copies of the bills for towing and the 4- tire purchase. When I called the dealer to complain that they sold me a defective car and knowingly put my life at risk without mentioning the tires were bad, they offered me no apology, no compensation, and not even the inspection report. It would have indicated a problem with the tires and by concealing that information, they did not have to make that adjustment on the price. I think this is the sign of an inferior dealership. They endangered a customer and would not make it right. I am grateful to have not flipped the car or handed off an unsafe car to my daughter on the word of Arnie Lane. More

We were looking for a specific model of Hyundai and Patrick was very helpful and had a vehicle available. He seemed very knowledgeable of the features and operation of the Azera we were interested in. Patrick was very helpful and had a vehicle available. He seemed very knowledgeable of the features and operation of the Azera we were interested in. He has continued to follow up with us and helped with features that we are still becoming familiar with. We have a limited budget and he worked with us to find a price pt we could agree on. We ended up leasing when we would have preferred to purchase the vehicle. We have not Leased before and are not 100% comfortable with that. We are repeat Azera owners and like the 2013 Azera we Leased from him. We would work with Patrick again. More

My purchasing experience at Todd Archer Hyundai received the highest ratings due to the excellent customer service which was provided by every person I dealt with. The employees LISTENED to my concerns and the highest ratings due to the excellent customer service which was provided by every person I dealt with. The employees LISTENED to my concerns and questions, HELPED me by providing direct and clear answers and were EXCEPTIONALLY friendly and professional. Buying a new car can be stressfuI, but I felt comfortable throughout the entire process thanks to the PEOPLE that made the entire experience stress free. THANK YOU!!! More

Great service and they were friendly. The dealership worked on my car right away so I would not have to wait very long. They even washed my car. worked on my car right away so I would not have to wait very long. They even washed my car. More

Curly greeted us with a smile, asked what he could do for us, listened, and fixed us up with choices. He was extremely knowledgable, very quick & on top of our questions & needs! Great experience! Pat explai us, listened, and fixed us up with choices. He was extremely knowledgable, very quick & on top of our questions & needs! Great experience! Pat explained & showed us where to sign, in a timely manor! The crew that got the Santa Fe ready were good too. Thanks, we will recommend The whole crew Todd Archer Hyundai & be back! Jerry & Tory Jorgensen More

I was looking to purchase a 2013 Hyundai Tucson and went to all three Omaha Area Hyundai dealerships. The one I was most impressed with was Todd Archer Hyundai in Bellevue. Being new to Omaha, I was unsure to all three Omaha Area Hyundai dealerships. The one I was most impressed with was Todd Archer Hyundai in Bellevue. Being new to Omaha, I was unsure of the reputations. Todd Archer Hyundai's salesman Ken was very fair with the price and explained the process to me thoroughly. The owner even came and introduced himself as I was attending the same school his daughter had attended. I love my Tucson and will be using Todd Archer Hyundai in the future. More

Today, my faith in humanity was renewed. I have been ill recently, and thus, it has been difficult to get my car in for some service work that was definitely needed. However, due to issues with a medication recently, and thus, it has been difficult to get my car in for some service work that was definitely needed. However, due to issues with a medication, I was not able to drive the car in to the dealership. I spoke to Ray Sewell, and he agreed to come and pick up my car personally so that the work could be done. Some of the work had to do with a Hyundai recall, but the service that I paid for was only $23.92. Still, he came to my residence and picked my car up, and he returned it after the work was done. Wow! I am so impressed! What great customer service! I would recommend this dealership to anyone! More

I cannot say enough about the excellent service received by Michelle Trudell at Todd Archer Hyundai! She was upfront, honest and didn't waste your time. It is evident that she cares about her customers! She by Michelle Trudell at Todd Archer Hyundai! She was upfront, honest and didn't waste your time. It is evident that she cares about her customers! She makes sure you get the answers to all your questions, she fights to get you a great deal and we especially liked her no-nonsense approach. I had spoken to a few other dealers prior to accidentally finding Michelle, all whom were either too pushy or didn't want to waste their time if you weren't buying new. I went to Bellevue to test drive a different car at a different dealership, who were closed at 630PM on a Friday night. We were driving past Todd Archer when we decided to check them out. Michelle spent the time, keeping her manager late, by letting us test drive the two cars I had been interested in. I told her we would discuss and be back the next day around 11. My phone wasn't ringing ringing at 9AM when they opened the next day like another dealership I talked to, hounding us to come back in. And when we did go in, Michelle answered all our questions and took the time to ensure we were getting what we wanted. After the purchase, I told a friend about the experience. She had worked with Michelle more than 6 years ago at another place and said it was one of their best car buying experience. I would recommend Todd Archer and Michelle to any of my friends and family. More