Beardmore Chevrolet
Bellevue, NE
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139 Reviews of Beardmore Chevrolet
I have only had my equinox about 3 months but have taken it in for its oil changes a tire repair and have had nothing but exellent service. They were ready and took my vehicle when I got there for my appoi it in for its oil changes a tire repair and have had nothing but exellent service. They were ready and took my vehicle when I got there for my appointment, advised me where I could wait ask if I wanted anything to drink, ect. Told me on the phone when I made my appointment about how long it would be and if any thing else came up while taking care of what I brought my vehicle in for it could be longer but they would let me know. The service dept kept me updated about half way through the oil change and was done in the time they have given me. I was very impressed by the service department and how I was treated. More
We have bought four new vehicles from this dealership. My wife and I just feel comfortable working with everyone there. They feel like family and we know that we'll be taken care of when we have concerns. wife and I just feel comfortable working with everyone there. They feel like family and we know that we'll be taken care of when we have concerns. More
I have been going to Beardmore Chevy for service on my 2003 Suburban since we moved to Omaha in 2005. I was lucky enough to meet Frank Dubuisson on our first service visit and I have never considered goi 2003 Suburban since we moved to Omaha in 2005. I was lucky enough to meet Frank Dubuisson on our first service visit and I have never considered going to any other dealer. Frank has always been very accommodating with our service needs and tight schedule. I even stopped by for him to review an estimate after I wrecked my Suburban to ensure everything was included. I will continue to visit Frank at Beardmore Chevy service for as long as I have my Chevy! More
Todd did a super great job on the way that he treated me.i felt good about everything that todd talk about. Todd answerd all of my quastion.you need more like todd because he knows how to get the job don me.i felt good about everything that todd talk about. Todd answerd all of my quastion.you need more like todd because he knows how to get the job done right. More
Terrance contacted me regarding my inquiry about a Chevy Sonic. I have been a GM owner since 1993 when I bought my first car however in 2008 I purchased an Uplander from H&H Chevrolet in Omaha and the thin Sonic. I have been a GM owner since 1993 when I bought my first car however in 2008 I purchased an Uplander from H&H Chevrolet in Omaha and the thing had problems from the very beginning...having to be put in their shop 32 times for warranty issues (three times for the sliding door, the heater seven times, replacement of a bad radiator, bad heater core, etc.) over the course of less than three years. I had been sold insurance coverages from Matt Smock for things I didn't need but the guy selling them to me took advantage of my new single mom status and convinced me that I might not be able to pay for the car if anything happened to me. Needless to say I purchased everything he told me I shouldn't ever buy a car without. Later learning that I was duped and when the car became unsafe to drive the service department would fix it then give it back only for me to have to return it again. I needed a replacement car badly and had vowed to never buy GM again. I looked at various companies to purchase my next car from and felt the same pressure that I received at H&H so I would walk out of the dealership no matter how close the deal was. I absolutely refused to be pressured into a sale again. Because of Terrance my faith has been restored in GM and car salesmen. I had already spoke with Terrance on the phone and when I walked in Terrance greeted me right away. I told him my time was very limited as I had appointments. I felt like he valued my time. We went over all the options available to the Sonic and which options would be best suited for me. Terrance was extremely knowledgable to the ins and outs of the Sonic which made me confident that he wouldn't tell me something that wasn't true. After the test drive we narrowed my options down to two packages and I told Terrance I wanted some time to think about it and run it by my boyfriend. Terrance gave me his card so that I had the number to call him back when I was ready. Definitely a much better experience than I have had in all the other dealerships in the Omaha/Metro area where I would go in and tell the salesmen/ladies that I was just there to look. I felt no pressure to make any decisions right then and there. Terrance was supportive in helping me to decide which options were best suited to my needs. When I made my final decision, I came down and signed an agreement. I felt confident walking out that I not only had received the best deal available but that I had received the best customer service in the Omaha Metro area. Also, wanted to point out that Terrance had introduced me to some of the other staff working that day at Beardmore to include Todd Beardmore. Every person I met was friendly including the person who held the door open for me prior to me meeting Terrance. Since the deal was made last week between your company and myself, I've since received offers for less. However, Terrance has made such a good impression with me that I wouldn't think of taking my business anywhere but Beardmore. I am now a customer for life More
I have always gotten my car serviced @ Beardmore Chevy. Darrell is the one who always takes care of my vehicle. He goes above and beyond with always keeping me informed on the status of service,price of se Darrell is the one who always takes care of my vehicle. He goes above and beyond with always keeping me informed on the status of service,price of service, & makes sure that I am comfortable in understanding what is going on with my car. I will never take my vehicle to another dealership or to another service advisor. More
The staff are constantly reliable and provide excellent customer service. No mater if I have a general question or I need a quote on service, they are always polite and get the answer for you as soon as th customer service. No mater if I have a general question or I need a quote on service, they are always polite and get the answer for you as soon as they possibly can. More
It can be hard to find a good customer service these days. Especially when getting your car serviced. From the phone call when I scheduled my appointment for an oil change to the moment I left, the fo days. Especially when getting your car serviced. From the phone call when I scheduled my appointment for an oil change to the moment I left, the folks at Beardmore impressed me with their customer service. Although I had never taken my car to Beardmore before, each person treated me like an old friend. Frank met me at the door to the garage when I drove up. He explained everything and even walked me to the waiting room. He was back moments later when he discovered 2 recalled on my daughter's Cavalier which he wanted my approval on before doing the service. When everything was done, he escorted me to meet Anna who was also friendly and processed my payment. She had me on my way in no time. I will definitely go back to Beardmore in the future and recommend Beardmore to my friends & family. More
I have owned four new cars or vehicles and Frank Dubuisson is the most knowledgeable, friendly and professional person I have ever dealt with. He is the reason I purchased another vehicle from this Dubuisson is the most knowledgeable, friendly and professional person I have ever dealt with. He is the reason I purchased another vehicle from this dealership and the excellent service I receive from him in the service department is the reason I keep coming back to Beardmore. More
My car had a few problems; the heater would only get hot intermittently, the tie rod ends needed to be replaced, and the EGR valve needed to be replaced as well. (I was given a GM Major Guard Protection intermittently, the tie rod ends needed to be replaced, and the EGR valve needed to be replaced as well. (I was given a GM Major Guard Protection Plan for free from a Saturn dealership due to a big "mistake" on their part, and I didn't know if my car's repairs would be covered.) The dealership quoted me a $49-99 diagnostic fee, as well as my GM Major Guard Plan's deductible of $100. Well, they only charged me the $100 deductible! Perhaps it helped that I told them in advance that I KNEW that the EGR valve was bad along with the tie rod ends. During the process of bringing in my vehicle, and explaining what was wrong, the Service Staff was very kind and helpful. I was always kept informed about time frames for repair, and John in the Service Department let me know about some other small things that could be addressed with my vehicle (brake light out, low on oil). I thanked him, and said that I'd probably take care of the oil at another place as typically dealerships CAN charge more for these services. He replied that was "completely understandable, no problem." I greatly appreciate that there were no hard sales of any kind, no condescension, nothing except premium service and a pleasant attitude! I will be returning to Beardmore for any service in the future, and I would gladly recommend them to anyone. More