Beaman GMC

I purchased a 2023 Hyundai Sant Fe from Beaman online (we are only located about 100 miles away). I was told that the vehicle had gone through a 152 point inspection and everything was found to be in working are only located about 100 miles away). I was told that the vehicle had gone through a 152 point inspection and everything was found to be in working order. The vehicle still has the remaining bumper to bumper factory warranty and we were given a lifetime powertrain warranty. The vehicle was delivered to my home 3 days later. Within two days of delivery the entire air conditioning system in the car had failed. I called Maria to let her know of the situation and she said there was nothing that they could do to help us. She advised that we take the car to a local dealership and have diagnostics run and the issue fixed at our own expense. I had driven the car less than 50 miles. I am very disappointed in their customer service. Please be aware that once a vehicle leaves their lot, in my experience, they are very unlikely to help you if an issue arises even if it is within a very short time. More

Most horrendous experience of my life! My vehicle has set in their shop for months. Multiple failed diagnosis on the vehicle. When Work was completed, they created more issues with the veh My vehicle has set in their shop for months. Multiple failed diagnosis on the vehicle. When Work was completed, they created more issues with the vehicle. I was treated completely unfairly by the staff, including John the service manager, they would rather continually build GM for warranty work rather than fixing the actual issue. They released a vehicle to me multiple times that was not fixed correctly and immediately broken down and put my life in danger and put my life in danger.i had to take The vehicle to another dealership because they were incapable of fixing the problem by their own admission. I’ve been offered no compensation. I have fought road block at every turn with GM For a buyback because the dealership essentially committed fraud by back dating repair orders and not opening new Repair orders each time the vehicle came in in order to continue to build GM for warranty work. The your ship refused to advocate on my behalf to GM for timely incorrect fixing Of the vehicle, and this has Resulted in my need to obtain legal representation. I would not recommend this dealership under any circumstances! This dealership lacked transparency, failed to communicate, timely and efficiently with me, and was overall a horrible experience working with them. More

Update. BUYER BEWARE! I bought a 2022 ZR 2 Colorado from this dealer in January this year. We felt we got a fair price and the transaction went smoothly. We BUYER BEWARE! I bought a 2022 ZR 2 Colorado from this dealer in January this year. We felt we got a fair price and the transaction went smoothly. We were told it was a GM certified used car giving us extensions to the Warranty and first three services free at any GM dealership. I serviced my truck at Champion Chevrolet in Kingsport last week. I ended up paying for it because they said that Beeman did not put my vehicle in the GM computer as certified. I called them three times last week, once I left a message in finance department, once I spoke to Sales, and they took my info and assured me someone would call back. The following day I called service they took my info and assured someone would call back. It has been a week now and I still have not received a call back. I do NOT recommend this dealer. More

Misti was the best sales person I have ever had. Buying a vehicle. The whole team was outstanding. Could not ask for a better team. Will for sure by my next car here. Thank you soo much MISTI.👌👍 Buying a vehicle. The whole team was outstanding. Could not ask for a better team. Will for sure by my next car here. Thank you soo much MISTI.👌👍 More

We just purchased our second Yukon Denali from this dealership and I have to say Misti Higginbotham went above and beyond to find us the car of our dreams! I highly recommend her and this dealership if dealership and I have to say Misti Higginbotham went above and beyond to find us the car of our dreams! I highly recommend her and this dealership if you’re looking for great pricing and excellent customer service! Stephanie More

Once again, Andy and his team went above and beyond to make me happy!! I love my new Acadia. Thank you! make me happy!! I love my new Acadia. Thank you! More

In shopping for a used vehicle, and not at all sure what we wanted, we found a gorgeous Cadillac SUV at Beaman GMC with very low mileage and the BEST price we found anywhere. We also looked at several other we wanted, we found a gorgeous Cadillac SUV at Beaman GMC with very low mileage and the BEST price we found anywhere. We also looked at several other vehicles, including a new Acadia that was also in our price range. Misti was very helpful without being the least bit pushy. She took plenty of time with us and really knows her vehicles. We highly recommend Beaman GMC and especially Misti. More

Dakota the Service Advisor was personable when I brought my vehicle in for a routine oil change. Thank you! my vehicle in for a routine oil change. Thank you! More

Scheduled an appointment for an oil change package for 79.99. The service provider told me "you signed up for a 139.99 package and that's what your gonna pay for" I took my vehicle and left. Their servi 79.99. The service provider told me "you signed up for a 139.99 package and that's what your gonna pay for" I took my vehicle and left. Their service is horrible. More

My scheduled appointment was at 2:30 pm. I arrived at 2:07 pm. Terrible, Horrible and unacceptable customer service! 4 hours to do an oil change and tire rotation? I sat back there for 4 hou I arrived at 2:07 pm. Terrible, Horrible and unacceptable customer service! 4 hours to do an oil change and tire rotation? I sat back there for 4 hours waiting for my car. Plenty of staff members walked by and no one said Hi. Not even, have you been helped or can I assist you with anything. I then go outside to seek help but the lady who was out there was busy and she said she'll be right with me. I go back to sit down and wait. Never came back. I go back there again, she's on the phone. I then head to the front of the dealership and found a sales lady. I don't know her name but thanks to her for going above and beyond the call of duty to get me some assistance. As she stated, she wouldn't know who had my car because she doesn't work back there. Finally, someone came back to assist me. I said what's wrong with my car? Because if you had my car for 4 hours, it's clearly something wrong it. He said nothing is wrong with it. He went over the reason for service and he took care of the bill. He was nice pleasant and very apologetic. He said the guy who checked me in left for the day and my car got lost in the shuffle. If he was leaving for the day the appropriate thing to do is let the staff know. And, he walked right by me and didn't nothing. How does a car get lost in the shuffle? If there's anything wrong with my car I will be bringing it back. I'll be contacting corporate, Google reviews, and the Better Business Bureau. More