Beach Ford - Service Center

Beach Ford does not pressure you to get service done. They inform you of what is next so you can budget (or shop around) for that service. But, their friendly staff and accommodations keep me coming back They inform you of what is next so you can budget (or shop around) for that service. But, their friendly staff and accommodations keep me coming back. More

Great customer service! ! Willing to go the extra mile. I’m out of state and repairs were completed on time and kept me in the loop the entire time. ! Willing to go the extra mile. I’m out of state and repairs were completed on time and kept me in the loop the entire time. More

Great communication when picking up and delivering my car. Everyone I spoke with in person or on the phone was pleasant, courteous and knowledgeable. Provided with itemized statement of work performed. car. Everyone I spoke with in person or on the phone was pleasant, courteous and knowledgeable. Provided with itemized statement of work performed. Car is running great! More

It's easy to get appointment. Very nice people. Good service. Little wait time. Clean place. Very nice people. Good service. Little wait time. Clean place. More

Kept me updated on repair work. Everything requested was fixed properly. I will definitely go back in future. Everything requested was fixed properly. I will definitely go back in future. More

Do not buy or service your vehicle here. Please stay away from this place if you are African American or if any minority classification. My recall issue was not fixed, and they tried t Please stay away from this place if you are African American or if any minority classification. My recall issue was not fixed, and they tried to charge me to come back for a diagnosis of the same recall. My software is still going haywire, and my truck is still shutting down in the middle of traffic almost getting me and my family killed This is deadly customer service practices that Ford is not being held accountable for their defective trucks & installed products. More

We love bringing our truck in for service and inspections. We had our new service person Vanna and she was very pleasant and helpful. She was very through with explaining our paperwork and ca inspections. We had our new service person Vanna and she was very pleasant and helpful. She was very through with explaining our paperwork and came to the food area to walk us out to the checkout and payment and she loved my truck! More

I was very disappointed in my recent service at Beach Ford. The service manager and service rep were great and really worked with me. However, after being a loyal Ford customer the past 20 years, I will Ford. The service manager and service rep were great and really worked with me. However, after being a loyal Ford customer the past 20 years, I will find it hard to ever purchase a Ford again nor will I ever recommend a Ford to anyone in my network looking for a vehicle at this point. I spent $17,800 over 5 visits to the Beach Ford Service Department in 5 months to correct the same issue. After my last visit, I did get a rental car for free (thank you) and had that 90 days. My F-150 was in good condition and I take care of my vehicles but spending almost $18,000 with ~78,000 miles on an 8 year old vehicle is ridiculous. I specifically bring my vehicle in to the dealership service knowing I will pay a little more probably but that the job will get done correctly and the first time. It took 5 times and almost $18,000. I hope the owners at Beach Ford know their service department people are good customer service wise but there overall end product after 20 years of a loyal Ford customer is gone. I want to purchase the new Bronco but will go no where near a Ford again knowing the potential to pay tens of thousands of dollars for service after a few years. More

I needed quick service for my f150, I am from out of the state and they got me in right away and took care of the issue with my truck. I couldn’t be more pleased with the overall experience with Beach Ford! state and they got me in right away and took care of the issue with my truck. I couldn’t be more pleased with the overall experience with Beach Ford! Thanks for the great service! More

I am so impressed with the entire team @ Beach Ford from the time of the initial call to them getting my needs taken care of! None better! the time of the initial call to them getting my needs taken care of! None better! More