Beach Cities Toyota Westminster
Westminster, CA
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Service on 2004 Recall Customer service at Elmore is exceptional. I received anotehr recall notice for my 2004 Toyota and Elmore took care of the fix. They transported me to Customer service at Elmore is exceptional. I received anotehr recall notice for my 2004 Toyota and Elmore took care of the fix. They transported me to and from my home so that I would not have to sit and wait for the repairs to be completed. I like that. More
Courteous and fast service. Kevin Gordon got me in for my service even without an appointment. He gave me a good overview of what they were going to do with my 30k service. I e Kevin Gordon got me in for my service even without an appointment. He gave me a good overview of what they were going to do with my 30k service. I even got the car back earlier than expected. Good job! More
Praise and confidence in Dui Cao Dui is a great service provider. He should be looked as Management Staff. He is always professional and service oriented. I believe he has been an em Dui is a great service provider. He should be looked as Management Staff. He is always professional and service oriented. I believe he has been an employee at Elmore for some time as well. More
5000 check up Enrique was great, but think it was a big mistake letting derrick go. he was the main reason i stayed with elmore toyota. enrique did a good job tho Enrique was great, but think it was a big mistake letting derrick go. he was the main reason i stayed with elmore toyota. enrique did a good job though More
Great service! My 2009 Corolla had a recall that needed to be serviced. Daniel was my service advisor and was very nice and responsive. The shuttle service was also My 2009 Corolla had a recall that needed to be serviced. Daniel was my service advisor and was very nice and responsive. The shuttle service was also great and timely. Overall the service was great and the technicians and all the staff were helpful. More
VERY satisfied customer prior to arriving at the dealership the dealership I was riddled with fear of what could be wrong with my truck. When I spoke with Kevin in services prior to arriving at the dealership the dealership I was riddled with fear of what could be wrong with my truck. When I spoke with Kevin in services his calm demeanor and thorough knowledge reassured me that everything will be alright. Kevin in services center went out of his way to check if my parts were covered under Toyota's warranty, Kevin also provided a rental while my vehicle was in the shop. He also kept me up to date with progress of repairs. I will definitely be a returning Elmore Toyota customer because of my GREAT experience with Kevin in services. Thanks More
Pro-active service! My Prius failed unexpectedly owing to a bad battery. I needed it fixed immediately. My service rep was pro-active in getting it done promptly. Althoug My Prius failed unexpectedly owing to a bad battery. I needed it fixed immediately. My service rep was pro-active in getting it done promptly. Although I wasn't present after bringing the car in because of urgent business in Santa Monica, my service rep (Kahn Duy Cao) provided the appropriate service discount and arranged for payment by my wife in my absence. More
Good service Dui's a great person to deal with, I always choose him. He always keeps me update on future repairs that I may need. Keep up the great work. Dui's a great person to deal with, I always choose him. He always keeps me update on future repairs that I may need. Keep up the great work. More
Wonder-Sale! Frank was extremely helpful from the initial contact, to keeping me updated and working with my budget and was immensely helpful and polite. I appreci Frank was extremely helpful from the initial contact, to keeping me updated and working with my budget and was immensely helpful and polite. I appreciate his straightforward approach and willingness to help in any way that he could. I was able to get a financing option that I had not thought possible. Thank you Frank, thank you Elmore Toyota. I love my Prius C! More
Timely, Courteous and Professional Scheduling was prompt. Alternative services were discussed yet not pressured to purchase. Complete description of next scheduled service was provided Scheduling was prompt. Alternative services were discussed yet not pressured to purchase. Complete description of next scheduled service was provided and I was given a comprehensive review of what service was provided. More