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Beach Cities Toyota Westminster

Westminster, CA

4.2
460 Reviews

15300 Beach Boulevard

Westminster, CA

92683

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Showing 460 reviews

July 03, 2019

Kenneth Beardsley sales While browsing for cars the last few weeks I found myself at Elmore Toyota. It was a Sunday evening around 5pm when I arrived. A young man walked up t More

by TGI_CarGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Beardsley
Jul 04, 2019 -

Beach Cities Toyota Westminster responded

Thank you for the feedback, we are proud to have Kenneth on our team. Congratulations and enjoy your new vehicle!

June 21, 2019

Great Service Department I took my 2011 Toyota Prius in for an oil change, I was greeted by Sean ALINAGHIAN (assistant service manager) he wrote up my work order for the oil c More

by JFDAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean ALINAGHIAN
May 10, 2019

BUYER BEWARE!!! In retrospect, verbal agreements and understandings with representatives of Elmore Toyota were a paramount means of their nefarious dealings. I go s More

by SafetyOrange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Guardado (salesperson), Anthony Dadamio - aka, Tony (Sales Director), Nicholas Hayes (Sales Director/Finanace Mngr??)
Jul 04, 2019 -

Beach Cities Toyota Westminster responded

We are sorry to hear you had a negative experience, I would be happy to look into this for you to make sure it doesn't happen again. Feel free to email me at serge@elmoretoyota.com

April 14, 2019

Dirty Talked back and forth for 3 weeks about a used truck. Communication was awful. Finally agreed to their terms. Sent them info they requested. Arranged More

by Mpc61972
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jessie
March 07, 2019

Car broke down on the way home because of their error. “Preventive” (?) Maintenance On Saturday, 3-2-2019, I brought my 2005 Camry to Elmore Toyota for routine preventive maintenance. The car was runni More

by LadyInDistress
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa, also her service manager--too mad to remember his name
November 25, 2018

Take shower when you leave to take the slime and grease off Worst dealer ever! Games and more games! Found a new 2018 Tundra thru Costco and they had 4 same colors in stock and I made contact with a supposed More

by Pat4Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Liu
October 01, 2018

Unprofessional! They greeted us, they talked nicely to us and when we saw the price of the new car we were shocked. Over priced with so many options. When I negotiat More

by Lisaofsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They know who they are!
September 27, 2018

BAIT & SWITCH -- RUDE - OWNER DOESN'T CARE If we can give zero stars we would. I called to get a cash price on a car (the out the door price ) -- I spoke to a Johnny and he told me to add 10% More

by dhch1437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny, Dan, owner
August 08, 2018

Zero integrity and outright liars! Client Care Rep, Tina Chau lured me in with her friendly demeanor. Once on the lot I was assigned to a young new salesman who knew very little about t More

by ToroCastano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Chau, Victor Loiazo, Johnny Deyet
May 21, 2018

Bait and switch added expense of add-ons off of the quote I'm disappointed. Total bait and switch. Sneaky dealer add ons scams. Was quoted a price to get me in the door and then they added on $4K worth of dea More

by Leftcoast TRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorena Mejia
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