Beach Cities Toyota Westminster

I had an extremely disappointing experience at Beach Cities Toyota, specifically with David Trinh (absolutely horrible experience) and Mr. Bui. From the beginning, they made false promises and gave misl Cities Toyota, specifically with David Trinh (absolutely horrible experience) and Mr. Bui. From the beginning, they made false promises and gave misleading information about pricing and financing. They pressured us into taking a deal that wasn't what was initially discussed, and when we pointed out the discrepancies they became dismissive. Not only were we overcharged, but they also failed to honor key details they assured us of before signing. It felt like they were just trying to push a sale rather than actually working with us as customers. If you're looking for honesty and transparency, I highly recommend taking your business elsewhere. Don't fall for their tactics. More

I had an extremely disappointing experience at Beach Cities Toyota, specifically with David Trinh (absolutely horrible experience) and Mr. Bui. From the beginning, they made false promises and gave misl Cities Toyota, specifically with David Trinh (absolutely horrible experience) and Mr. Bui. From the beginning, they made false promises and gave misleading information about pricing and financing. They pressured us into taking a deal that wasn't what was initially discussed, and when we pointed out the discrepancies they became dismissive. Not only were we overcharged, but they also failed to honor key details they assured us of before signing. It felt like they were just trying to push a sale rather than actually working with us as customers. If you're looking for honesty and transparency, I highly recommend taking your business elsewhere. Don't fall for their tactics. More

Beware of the BAIT and SWITCH tactics here. ..I had a deeply frustrating experience purchasing a Grand Highlander Hybrid Limited Max through the Costco Auto Program at this dealership. Communica ..I had a deeply frustrating experience purchasing a Grand Highlander Hybrid Limited Max through the Costco Auto Program at this dealership. Communication began in December 2024, and the vehicle arrived in early February. While I was given the initial price, I naturally wanted to negotiate the dealer add-ons, as I neither wanted nor needed them. However, I was repeatedly told, “This comes standard with any vehicle we sell here.” Any attempt to discuss costs or express dissatisfaction was met with dismissive responses like, “This is a popular car—you don’t have to take it.” It became clear that they believed the car would sell itself and had no interest in earning my business. Communication was another major issue. Trying to get a response from my salesperson required a LOT of effort—I called, left messages, emailed at different times, and rarely got a reply. I had to catch him at the right time just to get an update. Despite the lackluster experience, I moved forward, hoping the process would improve once the vehicle arrived. It only got worse. Once the car was on-site, I received a call saying, “You have 48 hours to pick it up, or we’ll give it to the next person in line.” The pressure was on. I asked what I could do to speed up the in-person process, sent over the requested paperwork in advance, yet still spent three hours at the dealership finalizing the purchase. And then came the bait and switch. As we went through the purchase agreement, I noticed the price had increased by $500 from the original email. When questioned, they claimed, “This vehicle isn’t part of the Costco program, so we did you a favor by lowering the price, but we added $500 due to its popularity.” Excuse me?! To make matters worse, one of the dealer add-ons was something Toyota already included, meaning I would have been paying for it twice. When I asked to remove that charge, they instead added an alarm system at the same price—without my consent. At this point, I was exhausted. I paid part of the cost and planned to return the next day for the remainder. That night, it became clear this was a blatant bait-and-switch situation. The next day, when I confronted them, they quietly removed the unauthorized fees without acknowledging their shady tactics. I can’t imagine how many others have been subjected to this type of dishonest practice, but please take this as a cautionary tale. Find a better dealership to do business with. Best of luck. More

I came here to sell my car. Muhummad made it an easy process and gave me a great value for my car Muhummad made it an easy process and gave me a great value for my car More

I went to Westminster Toyota on 12/10 with the thought of a getting a used vehicle. I told the gentleman Melvin that hosted my family and I. I had a budget and Melvin kept it professional and showed so much a getting a used vehicle. I told the gentleman Melvin that hosted my family and I. I had a budget and Melvin kept it professional and showed so much support throughout the process. Melvin ended up helping me get my dream car a 2025 Camry! “Ocean Gem” I’m so glad we came across that car lot and was met with a great salesman. Overall great experience good energy and kid friendly and they’re willing to work with you. Thanks Melvin! More

Adviser and mechanic are friendly and helpful throughout my visit there. The services of my car are great. I’ll definitely recommend my family and friends about Beach cities Toyota! my visit there. The services of my car are great. I’ll definitely recommend my family and friends about Beach cities Toyota! More

I had my ups and downs, but the service department really went out of their way to help! went out of their way to help! More

Lennon Van is such a plus to the dealership. He is clear and helpful regarding car care. I trust what he says. And he’s so helpful. Lennon Van is why I trust beach city Toyota He is clear and helpful regarding car care. I trust what he says. And he’s so helpful. Lennon Van is why I trust beach city Toyota More

I went to the dealership this weekend and got an oil change. Andrew was the person that helped me he was very informative. This was the best experience I had. change. Andrew was the person that helped me he was very informative. This was the best experience I had. More