Beach Cities Toyota Westminster
Westminster, CA
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Adviser and mechanic are friendly and helpful throughout my visit there. The services of my car are great. I’ll definitely recommend my family and friends about Beach cities Toyota! my visit there. The services of my car are great. I’ll definitely recommend my family and friends about Beach cities Toyota! More
Lennon Van is such a plus to the dealership. He is clear and helpful regarding car care. I trust what he says. And he’s so helpful. Lennon Van is why I trust beach city Toyota He is clear and helpful regarding car care. I trust what he says. And he’s so helpful. Lennon Van is why I trust beach city Toyota More
I went to the dealership this weekend and got an oil change. Andrew was the person that helped me he was very informative. This was the best experience I had. change. Andrew was the person that helped me he was very informative. This was the best experience I had. More
Went to get my brakes done today and it was the best experience. Lennon was my service associate and he helped me with the price and went over everything that my car was going to need. I was very happy experience. Lennon was my service associate and he helped me with the price and went over everything that my car was going to need. I was very happy with the service and how honest my service person was. More
I brought my prius in today for service and Lennon was the person who helped me. He was very informative and helped me even pick out tires for my car. This was an easy and best experience that I had. the person who helped me. He was very informative and helped me even pick out tires for my car. This was an easy and best experience that I had. More
Toyota's are great cars and I love my Grand Highlander, but don’t buy from this dealership. My car was being built and transported to the dealership during my negotiations. The dealership gave no opportuni but don’t buy from this dealership. My car was being built and transported to the dealership during my negotiations. The dealership gave no opportunity to put down a deposit like other dealers do and demanded that I come in person, which was not the easiest since I live 100 miles away. I agreed to a price with one salesman (Juan) for $70.5k only to get a call from his boss Phil Columna who said the OTD cost was $70.8k. We agreed to that price and he said he would in fact give me the ability to put down a deposit. I provided my drivers license and insurance but no link came to give the deposit. I followed up a couple of days later and Phil said the car would be there the next day and that I needed to come and sign the contract and could no longer give the deposit. When I said I would come up and asked for confirmation on the price Phil said it was now $71.54k OTD. Phil’s excuse for all the price changes was that it was coming from the owner and they had people that were willing to pay more. Knowing that these cars are in demand and needing a new car I came up and signed the papers. I was planning on paying cash but to get that price they made me finance. The only spec sheet I had ever been provided was one that had black wheels for an additional $1,600. However when I arrived to sign the papers I signed for a different vehicle that in fact did not have these wheels. I was never informed that I was signing for a different vehicle. I never thought in a million years a dealership with the name Toyota would do something like that. The cherry on top was their finance department did not collect the right down payment and had to call back the next day to ask for additional cash of $5k. I never got an answer on the wheels and my car which was supposed to arrive the day after I signed the papers ended up arriving 5 days late with little answer for that either other than it was out of their control. I will say I enjoyed working with Robert and he was very helpful, but would recommend that Robert finds employment at a more reputable dealership. I love my car but best to give your business to another dealership. More