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Beach Chevrolet

Little River, SC

4.7
524 Reviews

3740 Hwy 9 E

Little River, SC

29566

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524 Reviews of Beach Chevrolet

March 10, 2023

Arrived a few minutes early and my car was taken right away. When I got my bill, I asked a couple of questions, and it was explained in a way I understood, and my car was fixed in a timely manner,. They More

by woofNbark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
February 15, 2023

The service was started on time and completed very timely and the price included discounts from the internet.. More

by ambrozik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
January 26, 2023

Waited 3 hours and paid $100 to be told nothing was wrong. But my truck still running a high voltage. Told me the 14.7 to 15.1 was normal when under a load. I told them it was like this a 100% of the t More

by saundersjack46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Baptist
January 04, 2023

Gary was very prompt and great to deal with. I would recommend this dealership to anyone More

by randyward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Bowman
November 24, 2022

My son and I just moved to the area and we are so happy that we found your dealership. Everyone was so nice and we are very happy with the service that we received during our visit. More

by wh099470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Nov 30, 2022 -

Beach Chevrolet responded

Hello! We know how it can be when you move to a new area, in fact our staff is from all over the place. Thank you so much for taking the time to let us know how your visit went, we are so happy to welcome you to the area. Please do not hesitate to reach out if there is anything we can assist with. Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

More
November 21, 2022

DON’T USE THE ONLINE SCHEDULING! Waited 2 weeks to find out I didn’t have an appointment. It was never confirmed by the online scheduler. If you need a service appointment, call! I More

by TuckerDax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Nov 30, 2022 -

Beach Chevrolet responded

Hello, We did have a bit of a glitch we that online scheduling system, please accept our sincerest apologies! Thank you so much for taking the time to leave us this information. We love to hear from our customers whether it was a great experience or not so great. We look forward to servicing your vehicle in the future. Carrie Rockenstein Customer Experience Manager 843-399-4400

More
November 18, 2022

Always the best customer service when I get an oil change. The process is quick and simple when you schedule an appointment. More

by Mswise34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Nov 30, 2022 -

Beach Chevrolet responded

Hello there! My goodness, thank you so much for your kind words! They are very much appreciated! We hope you have a very safe and happy holiday season. Carrie Rockenstein Customer Experience Manager 843-399-4400

November 17, 2022

Only 2 issues. Waited a little over an hour for a scheduled oil change and tire rotation. Too long in my opinion. Also, I had to clean my seats when I got home, whi More

by erica_0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Nov 30, 2022 -

Beach Chevrolet responded

Hi there, A little embarrassed at the condition we left your vehicle. Please contact me directly, of course when you have a little more time so that we may wash it for you. My direct line is 843-390-6682. I look forward to hearing from you soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

September 09, 2022

Carla, the service advisor, was right there to help me and advise what to do. Very pleasant and helpful. Made sure numbers were correct on tire that needed replaced. More

by nursepat53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla , service advisor , Julie Horne, Mike Baptist, Carrie Rockenstein
August 15, 2022

Didnt really appear your dealership was that interested in my business. Therefore I have purchased a new vehicle elsewhere so no longer shopping. More

by white.terry94
Price
Recommend Dealer
No
Employees Worked With
Chad Shirley
Aug 30, 2022 -

Beach Chevrolet responded

Hello there, Thank you so much for letting us know about your experience with our sales staff. We are terribly sorry to hear that we were not able to come to an agreement regarding a new vehicle. Would you mind sharing what makes you say that we weren't interested in earning your business? Carrie Rockenstein Customer Experience Manager Internet Sales Manager

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