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Bayway Lincoln
Houston, TX
107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 107 reviews
November 29, 2020
This is my third SUV from Bayway Lincoln. I appreciate the professionalism of Mr. Hoyer. He answers all my questions and is very knowledgeable about the inventory and technology, is very personable and the professionalism of Mr. Hoyer. He answers all my questions and is very knowledgeable about the inventory and technology, is very personable and polite each time. My Service Adviser is Curtis who provides excellent service as well as great customer service. More
by Faithfortoday
Employees Worked With
Nathan Northcutt
Helpful July 12, 2020
Excellent customer service We received Excellent customer Service from Bayway Lincoln and our salesman Gilbert Thomas from the minute my husband contacted him about the car we f We received Excellent customer Service from Bayway Lincoln and our salesman Gilbert Thomas from the minute my husband contacted him about the car we found on their website (which was still at the factory).... Gilbert kept us updated every week on it's progress to their facility in Houston and us taking delivery of our Aviator. Thank you Gilbert Thomas and Bayway Lincoln for your excellent customer service. More
by ryoung151
Employees Worked With
Gilbert Thomas
June 20, 2020
Dealership has a well organized, efficient sales process with knowledgeable sales consultant. Look forward to a continued excellent relationship during the service of new Navigator. with knowledgeable sales consultant. Look forward to a continued excellent relationship during the service of new Navigator. More
by jdc485
Employees Worked With
Ron Wilson, Nathan Northcutt
May 11, 2020
Scheduled Service The pickup and delivery service initiated by my service rep.(Shane Donaldson) was crucial during this pandemic. Everyone was courteous and professiona The pickup and delivery service initiated by my service rep.(Shane Donaldson) was crucial during this pandemic. Everyone was courteous and professional. All issues were addressed and corrected including car wash. Thank you Shane for making this happen. More
by ellartaylor71
Employees Worked With
Shane Donaldson, Denish Patel
May 10, 2020
We drove an extra 45 minute to have Bayway Lincoln do our routine service on our Navigator. We live on the northwest side of Houston in Magnolia and much closer to another Lincoln dealer. After the other routine service on our Navigator. We live on the northwest side of Houston in Magnolia and much closer to another Lincoln dealer. After the other dealer did the service last time we decided to drive the extra distance and have much better customer service and things done correctly. More
by Megan
Employees Worked With
Nathan Northcutt
February 05, 2020
BOUGHT a used car Met with Michael Conner, work with all the pricing,paper work and services available to us and help us to BUY a used car. Mr. Michael Conner fulfilled Met with Michael Conner, work with all the pricing,paper work and services available to us and help us to BUY a used car. Mr. Michael Conner fulfilled with his promises and is a man of his word. More
by ortegajr747
Employees Worked With
Xavier (Finance)
August 12, 2019
100000 junk Terrible over all experience. I ended up paying 7k more for the navigator than I agreed to. At 2k miles the engine was burning oil and only had 3 quar Terrible over all experience. I ended up paying 7k more for the navigator than I agreed to. At 2k miles the engine was burning oil and only had 3 quarts by the time the check engine light came on. Then, bo loaner car was available . Now I'm having to use masking tape to keep my rear air vents open. More
by Kellyg
Employees Worked With
Lance Willis
March 28, 2019
Certified Vehicle Ripoff We purchased a certified licolon from Bayway. We have had major problems since wk 1. We paid an extra 6k for the best warranty the offered. The warran We purchased a certified licolon from Bayway. We have had major problems since wk 1. We paid an extra 6k for the best warranty the offered. The warranty covers bumper to bumper to 100k miles. Wr are having motor problems and they aren’t willing to do anything. We reminded them we started complaining the first week. I don’t drive very much and this company is horrible. I am seeking an attorney to handle this More
by DDuvall
March 26, 2019
James Jackson was a great sales associate! Bought my car yesterday and I left $150 worth of gift cards in my traded in vehicle and James went out of his way to get it returned to me. Also speci Bought my car yesterday and I left $150 worth of gift cards in my traded in vehicle and James went out of his way to get it returned to me. Also special thanks to the auction that took the car that returned the gift cards to James! More
by Melissa
Employees Worked With
James Johnson
