
Bayway Lincoln
Houston, TX
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Soloman did a great job with explaining and timeliness of the whole process. Kyle Hart recommended Soloman and was glad to have him as a sales person. L.Holder the whole process. Kyle Hart recommended Soloman and was glad to have him as a sales person. L.Holder More
Wife bought 2021Z71 thinking she was getting great a great deal to find out truck had been in wreck and had deployed air bags which brought down price tremendously and after reaching GENERAL MANAGER!!He great deal to find out truck had been in wreck and had deployed air bags which brought down price tremendously and after reaching GENERAL MANAGER!!He just blamed it on salesman that's know longer wking there and yes she sign paper wk but was never told truck had deployed air bags and never told truck had been wreck and after taking great loss trading it in at Beck and masten they said truck would have go auction and they said Bayway Lincoln should have never sold this truck to you!!BE VERY CAREFUL BUYING FROM BAYWAY LINCOLN VERY DISHONEST!!!!Don't end up like us!!! More
The wife and I decided to purchase a 2024 or 2025 Lincoln Aviator and trade in a 2015 Lincoln Navigator. I did my research and homework. I got pre-approved for the loan with my Credit Union and researched th Aviator and trade in a 2015 Lincoln Navigator. I did my research and homework. I got pre-approved for the loan with my Credit Union and researched the pricing for my trade in and the new car purchase. I then traveled to Bayway Lincoln on the Gulf Freeway. I met with the General Manager (Lance) who had assigned his salesman (Gilbert Thomas) to help me. I had talked to Gilbert by phone and provided him with a description of our desired car and specs. When we arrived, Gilbert had the car cleaned and waiting for our review. He then began to explain each of the bells and whistles for the car. There were a lot of bells and whistles but Gilbert patiently explained each to my wife and I. I felt bad that the review of them took so long for my wife so I told him that we would read about the others. He declined and patiently continued to explain each. When he finished, he walked us to his office and offered a price for the car that beat all my researched prices and expectations. He then had my trade in inspected and again beat my expectations. They then beat the low preapproved credit union interest rate for the vehicle financing. I also had disabled handicapped license plates which they registered for transfer to the new car. Complete package of satisfaction. More