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Bayway Kia
Houston, TX
605 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 605 reviews
June 19, 2014
Referral Run Around I purchased my car from AK he was OK. I was told about the Referral Program... So I refer my brother and sister who both purchased brand new Kia Optim I purchased my car from AK he was OK. I was told about the Referral Program... So I refer my brother and sister who both purchased brand new Kia Optima's on the same day. $200.00 easy I thought. . NO... I have called and called to try and resolve the issue when I was finally advised that I will not get my referral because the loss money in the deals made with my sister and brother. I am completely confused as to what this has to do with my referral. I have reported their false advertisement to the BBB as well as made a complaint with the Texas Attorney General. I plan on contacting Mr. Martins supervisor today as I was told Monday he would call me back. I will not let this go until Fredy Kia gives me the Referral or they are reprimanded for false representation. I hate when people yank my chain!!!! More
by kennishaskelton
Employees Worked With
AK, BRIAN MARTIN
May 25, 2014
Awesome job Josh and Sam were there for us every step of the way. They helped us choose the right vehicle that would fit our needs and found us a bank to finance Josh and Sam were there for us every step of the way. They helped us choose the right vehicle that would fit our needs and found us a bank to finance us, (huge help). I didn't think we would have been able to drive away in a brand new car, but thanks to Josh and Sam, we did! Some places you cave to compromise price for service, but not at Fredy Kia. Awesome price. Awesome service. Awesome car. I will definitely be back for another when my daughter starts driving. More
by marybethcrouch
Employees Worked With
Josh Varney and Sam
May 19, 2014
WORST DEALER EVER This is by far the worst dealership I have been to and in existence. This place is full of xxxx. The people are very unprofessional and the manager wi This is by far the worst dealership I have been to and in existence. This place is full of xxxx. The people are very unprofessional and the manager will promise you his mother's life to get you to sign a car. This place is rotten and I have no idea why they even get business. More
by aherna123
Employees Worked With
Brian Martin
April 12, 2014
Tberry06 The initial contact was much different than I had experienced before. I was in constant communication with my salesman William and his promptness in r The initial contact was much different than I had experienced before. I was in constant communication with my salesman William and his promptness in returning my phone calls or text messages. The process was more of a delight when I sat down with Charles in finance. He like William had a pleasant attitude and that made me feel at ease. It would be a pleasure to recommend Fredy Kia to my friends and family for their next car buying experience. More
by Stberry06
Employees Worked With
William and Charles
April 09, 2014
Referrals are SCAMS I have purchased a vehicle with Fredy Kia about almost 2 years ago. I have referred a friend to purchase a vehicle and still YET to recieve a referr I have purchased a vehicle with Fredy Kia about almost 2 years ago. I have referred a friend to purchase a vehicle and still YET to recieve a referral fee.. Advertisement of referring customers, we would get a "$100" fee. I think it's just a bunch of BS!. I have dealt with a William in the internet Department and have gotten nothing but run around. I really upsets me that why say 1 week to pick up the check on Wednesday or Thursday to now stating "Oh still waiting for Fredy's signature".. Really???!!! I just hate for when people give you the run around and don't get nothing done. That's why I have filed a complaint with the BBB and TX Attorney Generals Office for the misrepresentation that they are giving. I will no longer refer anyone. It's not so much about the money, but the false advertisement and misrepresentation of the company! More
by claudia9248
Employees Worked With
William
March 14, 2014
I made an appointment for 7 am but apparently the service rep made it for 7:30 am so now I will be late to work. Thanks for nothing Fredy Kia rep made it for 7:30 am so now I will be late to work. Thanks for nothing Fredy Kia More
by drperk
Employees Worked With
Who knows.....never introduced himself
March 01, 2014
We had a wonderful experience with the purchase of our new vehicle. The friendliness and speedy process was the best. Dwayne Curtis was exceptional! We would highly recommend his services to friends and f new vehicle. The friendliness and speedy process was the best. Dwayne Curtis was exceptional! We would highly recommend his services to friends and family. More
by Marlavasquez
Employees Worked With
Dwayne Curtis
February 14, 2014
William was very help along with his supervisor in helping me fulfil a need. They were successful in getting the deal i needed Thanks agaim guys Roceal helping me fulfil a need. They were successful in getting the deal i needed Thanks agaim guys Roceal More
by mrhouston
Employees Worked With
William Fuentes
February 11, 2014
The ONLY positive of dealing with Fredy Kia was my salesperson, Marilyn Holguin. She was fantastic and went out of her way to help me even though I ended up purchasing from the buy here pay here lot salesperson, Marilyn Holguin. She was fantastic and went out of her way to help me even though I ended up purchasing from the buy here pay here lot of Fredy Kia. Marilyn provided excellent customer service and support both before and after my dealings with the buy here pay here lot. Although I would advise anyone to not deal with Fredy Kia, if you do I highly recommend asking for Marilyn Holguin as your salesperson! Thank you Marilyn for your help! More
by clthompson73
Employees Worked With
Marilyn Holguin
January 10, 2014
Superb, refreshing experience! Professional, integrity, precise, thorough, organized, caring, respectful. No false pretense. Keeps his word. Patiently answers questions, gets you in/out. Best experience. precise, thorough, organized, caring, respectful. No false pretense. Keeps his word. Patiently answers questions, gets you in/out. Best experience. More
by Sherry Parker
Employees Worked With
Dwayne Curtis
