Bayway Chrysler Dodge Jeep Ram

My daughter bought a brand new jeep, which she loves; however, they bought out her VW bug, but they made a mistake and the payoff was returned due to their error. Well, a month has passed and now my dau however, they bought out her VW bug, but they made a mistake and the payoff was returned due to their error. Well, a month has passed and now my daughter has a new car payment and her old car payment. This dealership is a master of allowing you to leave messages without returning them. Beware, there may be some fraud taking place. More

I had the worst experience with this dealership with I had the worst experience with this dealership with service, receptionist, They are rude and unacceptable with customer service. Of course, after I had the worst experience with this dealership with service, receptionist, They are rude and unacceptable with customer service. Of course, after I already bought my 2020 Jeep Wrangler and they had my money. Didn’t even matter to call me back to let me Kno my vehicle was ready. Not even my sale guy call me back to tell me my vehicle was ready when I had talked to him about the jeep. It’s like they don’t care at all for there customers ! More

Great service thank you to Sandra and Carlos!They were Great service thank you to Sandra and Carlos! They were able to get us a great deal and a new keep! They were quick and professional Great service thank you to Sandra and Carlos! They were able to get us a great deal and a new keep! They were quick and professional More

BEWARE: Absolutely the worst experience I’ve ever had at any dealership. Not only would they NOT honor their online price. Which took 5 negotiations to even come close to and I still just said fine after ov any dealership. Not only would they NOT honor their online price. Which took 5 negotiations to even come close to and I still just said fine after over 2 hours. They offer nitrous in your tires (which is for airplanes due to extreme weather conditions) “we live in Texas”, vin etch ($50), 1 year paint warranty (limited warranty) and wheel locks for a whopping $3,189. Not only that but we asked to only run our credit one time. They ran it 4 times. When asked I was replied with, “sorry we were trying to get you approved”....we were approved. They wanted a better approval. After all that they had the audacity to not offer me a service loaner while they overnighted the other portion of our paperwork. I left. I recommend that none of you go through this dealership. Regardless of what the other reviews say. This clearly isn’t that same dealership. If the unrequested inquiries aren’t removed, I’ll gladly take my recording to my attorney. More

James our salesman must be making so much money our business wasnt necessary - we spent a few hours there looking at a gladiator last saturday- we asked for an out the door price he said he would get o business wasnt necessary - we spent a few hours there looking at a gladiator last saturday- we asked for an out the door price he said he would get one and call us in an hour by night fall I decided to call him was transfered to a voice mail i left a message and a text i later left an email the following monday i called around noon and his attitude was basically what do you want-- then i asked for the total purchase price and he started going off about all the extras like window etch etc. I decided to purchase else where really bad service sorry i wasted my saturday More

Going out with the old coming in with the new!!! Thanks “Carlos”! Over all GREAT EXPERIENCE with my purchase! Go See Carlos! He’s the man.. “Carlos”! Over all GREAT EXPERIENCE with my purchase! Go See Carlos! He’s the man.. More

Keegan and Carlos were both amazing and helpful. I absolutely hate going to dealerships and I live an hour away. I didn't have a vehicle and they made sure I got there safely. I had to purchase a vehi absolutely hate going to dealerships and I live an hour away. I didn't have a vehicle and they made sure I got there safely. I had to purchase a vehicle at a time I really wasn't ready to and I had to do it that day. I am in the process of repairing my credit so I knew getting financed would present some challenges. Not for Keegan. Not only did he get me in a 2017 trimmed out Explorer, but he got it in the payment range I wanted with the down payment I wanted. They made sure the vehicle was clean and gassed me up. All in all, I was there for 3 hours and drove away in my new SUV. Thank you for everything. I will definitely be back! More

Deceptive marketing. Don't fall for their low prices advertised online. You will be lucky if you get any discounts mentioned. They just want to click bait you & frustrate you with their lies. No one tel advertised online. You will be lucky if you get any discounts mentioned. They just want to click bait you & frustrate you with their lies. No one tells the truth and hides behind the fine print (which only a detective can find on their website). Totally unethical dealer. Avoid them. I am surprised Jeep is letting this dealer employ unethical tactics & destroy Jeep's brand More

Do not waist your time, I went to purchase a vehicle that was advertised on the Bayway website. When I got there, additional chargers were stacked on. Which was about $3,000.00 more than advertised. The cha was advertised on the Bayway website. When I got there, additional chargers were stacked on. Which was about $3,000.00 more than advertised. The charges were for accessories which, were phony charges. I did not see any accessories. I told the sales person I did not want the accessories or need them, I was told there was no way around it. I had to pay for the accessories. At that point I decided it was time to go. Going to purchase a vehicle and then have a sales manager rip you off, they do not deserve my business. DO NOT LET THEM RIP YOU OFF WITH PHONY CHARGES FOR ACCESSORIES, THEY DID NOT INSTALL ON THE VEHICLE, YOU WANT TO PURCHASE. More

I had the worst experience with this dealership, whether with service, receptionist, or licensing dept. They were all rude and unacceptable with customer service. Of course, after I already bought my 2020 J with service, receptionist, or licensing dept. They were all rude and unacceptable with customer service. Of course, after I already bought my 2020 Jeep Grand Cherokee, and they had my money. Didn’t even matter taking issues up the chain of command. Email I received back from the General Mgr. “Let me know if I can help with anything in the future “ Not from this car dealership! Just like banks, there is a car dealership on every corner I can go to. More