Bayway Chrysler Dodge Jeep Ram

BEWARE: Absolutely the worst experience I’ve ever had at any dealership. Not only would they NOT honor their online price. Which took 5 negotiations to even come close to and I still just said fine after ov any dealership. Not only would they NOT honor their online price. Which took 5 negotiations to even come close to and I still just said fine after over 2 hours. They offer nitrous in your tires (which is for airplanes due to extreme weather conditions) “we live in Texas”, vin etch ($50), 1 year paint warranty (limited warranty) and wheel locks for a whopping $3,189. Not only that but we asked to only run our credit one time. They ran it 4 times. When asked I was replied with, “sorry we were trying to get you approved”....we were approved. They wanted a better approval. After all that they had the audacity to not offer me a service loaner while they overnighted the other portion of our paperwork. I left. I recommend that none of you go through this dealership. Regardless of what the other reviews say. This clearly isn’t that same dealership. If the unrequested inquiries aren’t removed, I’ll gladly take my recording to my attorney. More

James our salesman must be making so much money our business wasnt necessary - we spent a few hours there looking at a gladiator last saturday- we asked for an out the door price he said he would get o business wasnt necessary - we spent a few hours there looking at a gladiator last saturday- we asked for an out the door price he said he would get one and call us in an hour by night fall I decided to call him was transfered to a voice mail i left a message and a text i later left an email the following monday i called around noon and his attitude was basically what do you want-- then i asked for the total purchase price and he started going off about all the extras like window etch etc. I decided to purchase else where really bad service sorry i wasted my saturday More

Going out with the old coming in with the new!!! Thanks “Carlos”! Over all GREAT EXPERIENCE with my purchase! Go See Carlos! He’s the man.. “Carlos”! Over all GREAT EXPERIENCE with my purchase! Go See Carlos! He’s the man.. More

Keegan and Carlos were both amazing and helpful. I absolutely hate going to dealerships and I live an hour away. I didn't have a vehicle and they made sure I got there safely. I had to purchase a vehi absolutely hate going to dealerships and I live an hour away. I didn't have a vehicle and they made sure I got there safely. I had to purchase a vehicle at a time I really wasn't ready to and I had to do it that day. I am in the process of repairing my credit so I knew getting financed would present some challenges. Not for Keegan. Not only did he get me in a 2017 trimmed out Explorer, but he got it in the payment range I wanted with the down payment I wanted. They made sure the vehicle was clean and gassed me up. All in all, I was there for 3 hours and drove away in my new SUV. Thank you for everything. I will definitely be back! More

Deceptive marketing. Don't fall for their low prices advertised online. You will be lucky if you get any discounts mentioned. They just want to click bait you & frustrate you with their lies. No one tel advertised online. You will be lucky if you get any discounts mentioned. They just want to click bait you & frustrate you with their lies. No one tells the truth and hides behind the fine print (which only a detective can find on their website). Totally unethical dealer. Avoid them. I am surprised Jeep is letting this dealer employ unethical tactics & destroy Jeep's brand More

Do not waist your time, I went to purchase a vehicle that was advertised on the Bayway website. When I got there, additional chargers were stacked on. Which was about $3,000.00 more than advertised. The cha was advertised on the Bayway website. When I got there, additional chargers were stacked on. Which was about $3,000.00 more than advertised. The charges were for accessories which, were phony charges. I did not see any accessories. I told the sales person I did not want the accessories or need them, I was told there was no way around it. I had to pay for the accessories. At that point I decided it was time to go. Going to purchase a vehicle and then have a sales manager rip you off, they do not deserve my business. DO NOT LET THEM RIP YOU OFF WITH PHONY CHARGES FOR ACCESSORIES, THEY DID NOT INSTALL ON THE VEHICLE, YOU WANT TO PURCHASE. More

I had the worst experience with this dealership, whether with service, receptionist, or licensing dept. They were all rude and unacceptable with customer service. Of course, after I already bought my 2020 J with service, receptionist, or licensing dept. They were all rude and unacceptable with customer service. Of course, after I already bought my 2020 Jeep Grand Cherokee, and they had my money. Didn’t even matter taking issues up the chain of command. Email I received back from the General Mgr. “Let me know if I can help with anything in the future “ Not from this car dealership! Just like banks, there is a car dealership on every corner I can go to. More

The Devil is in the Details. I take fault for my own actions as I should have not trusted what the finance manager was telling me and reviewed Every Detail line by line. He added I take fault for my own actions as I should have not trusted what the finance manager was telling me and reviewed Every Detail line by line. He added in a $795.00 line item for GPS tracking that he told me would be free. I had declined it completely and he came back and said that he would throw it in for FREE because he wanted to get a good rating on my review. Well guess what. He lied about this completely, and on top of that he did not tell me he was adding in $299.00 for window vin etching. The total amount they added in on top of the agreed price was $1094. If you buy from this dealer, I do not recommend, take your time and check every line no matter what they are telling you. I trust people to be honest, not these guys. More

bait and switch! saw an ad on 3 websites for a jeep. price was $46640. i called to verify availability. took off from work, drove an hour. sat for 2 hours waiting and instead was shown a different jeep price was $46640. i called to verify availability. took off from work, drove an hour. sat for 2 hours waiting and instead was shown a different jeep for $59500. james and javier stated that they made a mistake and could not honor that price because autotrader was responsible, even though their own webpage had the same price of 46640. keegan was my salesperson and was nice. keegan tried to explain the situation but ultimatley they could only offer me that jeep for 53000. they wasted a total of 4 hours of my time. stay away! i have screenshots of everything, never saw the vehicle i was there for, that keegan verified was there and even texted me a photo of it. More

Don't believe them either or ad, you only take the 6000 off of retail and the rebates above the line, or only ones below,gave low quote on my car due to kbb came up, but then asked for 1500 dn and even wit off of retail and the rebates above the line, or only ones below,gave low quote on my car due to kbb came up, but then asked for 1500 dn and even with 740 score,wanted 240 More