Baytown Nissan

Very friendly staff. The day I picked up my sentra it had a tail light out and they jumped on it and fixed with hardly no wait at all. Very pleased over all with the service and help. a tail light out and they jumped on it and fixed with hardly no wait at all. Very pleased over all with the service and help. More

I am very pleased with Baytown Nissan sales personnel especially John Fields , he goes above and beyond to make sure you are getting exactly what you need from beginning to the and in the process of purc especially John Fields , he goes above and beyond to make sure you are getting exactly what you need from beginning to the and in the process of purchasing a vehicle . John is an exceptional sales rep and all around person. More

I would like to thank Baytown Nissian/ John Fields THE I would like to thank Baytown Nissian/ John Fields THE CUSTOMER SERVICE WAS SO WONDERFUL MR. FIELD REALLY HELP ME OUT AND WORK REALLY HARD TO GET I would like to thank Baytown Nissian/ John Fields THE CUSTOMER SERVICE WAS SO WONDERFUL MR. FIELD REALLY HELP ME OUT AND WORK REALLY HARD TO GET ME APPROVED More

My experience with Mr. John Fields was so wonderful. He answered all my questions and concerns that I had with the puraches of a new 2013 versa. Wow the experience I had at bay town nissian no other dealer answered all my questions and concerns that I had with the puraches of a new 2013 versa. Wow the experience I had at bay town nissian no other dealership could compare the experience I had. Nissian will for ever have my business Baytown Nissian that is. More

John is an outstanding salesman and he was very knowable, helpful, and patient. I would recommend my family and friends to John. I was glad I chose Baytown Nissan Dealership. helpful, and patient. I would recommend my family and friends to John. I was glad I chose Baytown Nissan Dealership. More

Not happy at all. They could not find a lender and I told the man "Mike" I could return the vehicle but instead they filed a claim against me and had the vehicle repoed. I've emailed him and texted him and s the man "Mike" I could return the vehicle but instead they filed a claim against me and had the vehicle repoed. I've emailed him and texted him and still no reply. That is not how u do business. More

I have had nothing but awful service going to baytown nissan over the years.First,when my nissan maxima was still under warranty,and after as well.The shock of my life was after giving them almost $300 f nissan over the years.First,when my nissan maxima was still under warranty,and after as well.The shock of my life was after giving them almost $300 for a tune-up,(plugs was about it)the service engine light came on 3 months later,code says needing new coil wires.They wanted right at$2500 to do a"major"tune-up.I got the plugs,coils,completely done at independent garage for almost $1000.The only reason I go back to them at all is to get OEM parts that I may need.Like today,I called to get quote on part I needed,and no one answered the phone even though let it ring over 3 minutes each time.While Im waiting for someone to pick up the phone,Im reading tons of reviews,all the same issue Im having"no one to responds,waiting for response,just total lack of professionalship from top to bottom.I've bought 3 new Nissans in a span of13 years and none from the baytown dealership even though I live here.Would not recommend this dealership to anyone for anything.Avoid at all cost. More

To the Owner of Baytown Nissan, What a difference To the Owner of Baytown Nissan, What a difference one and a half (1 ½) years and a new (unprofessional) management team makes. After the great To the Owner of Baytown Nissan, What a difference one and a half (1 ½) years and a new (unprofessional) management team makes. After the great experience I had after the purchase of my last vehicle at your dealership in 2011, my experience this time was a shock in dealing with a rude and very unprofessional group of upper management. I will be more than happy to sit down with you and explain what exactly your group of mis-managers did to make my experience at your dealership such an unpleasant one. The most egregious act was while my wife and I were walking back toward our vehicle to leave, I looked over my shoulder to see all of your “Baytown Nissan” management employees in the corner office looking out at us laughing and smirking. I will share this experience with as many people as I can, so no one has to go through this type of ordeal to purchase a vehicle. Thanks to the staff Baker Nissan, the day was saved. My wife and I purchased the new Murano we desired and left knowing not all Nissan dealerships are as unprofessional as the current team at BAYTOWN NISSAN. Disappointed, Brett Dolan More