Baytown Nissan

Once deal was done they are done When I bought the car they didn't have a spare key because they lost it. The guy that sold me the car and his manager NEVER return a phone call. I h When I bought the car they didn't have a spare key because they lost it. The guy that sold me the car and his manager NEVER return a phone call. I had to call about 20-30 times to get it figured out. The manager Yasieca sounded annoyed and the front desk girl is not the most polite. Stay away from this dealership. Once you sign the papers they treat you like garbage. More

Exceptional car experience. I went to look at the 2016 maxima was explained all the bells on this thing and test drove it.I would put this car as super for a 4 door and if in th I went to look at the 2016 maxima was explained all the bells on this thing and test drove it.I would put this car as super for a 4 door and if in the market get one.My story is i was driving a vette and had to go with a 370Z.My salesman Tyler was well informed on his products and easy to talk to.I had to have a spoiler and pin stripe installed at the dealership and he set everything up and followed up to make sure it was set.I got their they took the car in and 1 and half hour later it was done.I think this customer service is hard to beat. I walked around talking to other employees and everyone was friendly and acted like they had a purpose of taking care of the customer.I like to visit a dealership and see how they do their business.I gave them 5 stars because not one thing was wrong with the deal.I will give credit to the sales manager and GM Hector Lebron for their professionalism and what i saw the them doing.Yes the customer is watching everything that happens.I would have anyone i know give them a sale so great job! More

Exceptional experience Found vehicle online. Called and scheduled appointment for test drive. Was met by salesman who immediately knew who I was and what vehicle I came to s Found vehicle online. Called and scheduled appointment for test drive. Was met by salesman who immediately knew who I was and what vehicle I came to see. Tyler Miller made sure I got the best price for vehicle and worked hard for me to get what I wanted as far as price of vehicle. Walked me thru process every step of the way. I was very impressed by how helpful and caring everyone was. From receptionist to salesman, sales manager and finance department. Absolutely the easiest and stress free car buying experience I have ever encountered. It was actually fun. Yes fun. As a female buyer I was treated with the upmost respect. I would highly recommend Baytown Nissan More

So in Press and how wonderful my service was (1/2) John is wonderful sales consultant. He has made my experienced Very quick and easy. John really listened and any answer all my questions. Mar (1/2) John is wonderful sales consultant. He has made my experienced Very quick and easy. John really listened and any answer all my questions. Marty was (2/2) also down to earth and very pleasant to deal with. Thank you and keep up the great work. Thank you So much Mr.Fied More

I Love My Truck Thank You "JOHN FIELD" for my New Nissa Frontier. I am very Pleased with his work, I am glad he got my out of my old vehicle into 2015. I recommend J Thank You "JOHN FIELD" for my New Nissa Frontier. I am very Pleased with his work, I am glad he got my out of my old vehicle into 2015. I recommend John good salesman, Once again thhank you. More

Baytown does not respect women Baytown Nissan has NO respect for women. Let me start by saying that my Juke literally died in their service driveway. After being insulted and lied Baytown Nissan has NO respect for women. Let me start by saying that my Juke literally died in their service driveway. After being insulted and lied to by the person at the service desk, my partner went and found the service manager who did his job and got us a loaner since my car had two major recalls. The lady at the service desk who later took care of us was nice. That being said, we decided that it was time to turn in the car for a new one. I started looking online at their inventory and was promptly emailed and called to start the process of buying the new car. I was already pre-approved by Nissan so we went back to Baytown to get a car. The salesman was extremely childish; he said that I was upside down on my car, could not get car unless I paid 8 thousand plus tax title and license for a total of almost 12 thousand dollars. He then proceeded to tell us to go to either Dodge or Ford, that he could not and would not help. We walked out of the dealership and contacted Clay Cooley Nissan from Austin (where I purchased my previous car) Clay Cooley Nissan called me back within 10 minutes and asked me what color I wanted in my Nissan Altima LS. We drove to Austin, turned in my Juke for 4,600.00 more than Baytown initially offered. Baytown has NOT honored their pledge to give 500.00 Best Buy gift card if they cannot meet or beat the deal. The sales manager said to bring the deal and show the paperwork which we did, they still refuse to stand by their pledge. I hate that I even have to give them one star. I will NEVER recommend or will NEVER take my Altima for my 24 months of free oil changes to them. More

John field He done a great job and he made sure we were totally satisfied before we left. over all John was GREAT and shows he care He done a great job and he made sure we were totally satisfied before we left. over all John was GREAT and shows he care More

John Field s is a wonderful salesman. He always makes us feel welcome and always makes sure we're taken care of. I definitely recommend him. s is a wonderful salesman. He always makes us feel welcome and always makes sure we're taken care of. I definitely recommend him. More

AWESOME i was greeted as soon as I walked in . I was set up with the sales guy drew who was great ! He spent all day trying to get me into the car I wanted . i was greeted as soon as I walked in . I was set up with the sales guy drew who was great ! He spent all day trying to get me into the car I wanted . After spending most of the day there I left with a 2015 nissan Versa . Couldnt be more happier . Thanks again ! More

Nissan Altima Wonderful customer service, definitely takes care of his customers & puts your needs first. I am a single mother & he understood exactly what I needed Wonderful customer service, definitely takes care of his customers & puts your needs first. I am a single mother & he understood exactly what I needed. Thankful that John Field is part of the Baytown Nissan Team. More