Baytown Nissan

Great customer service! Drove the car to me over 75miles awa If you are looking for a store with customer service first you have found it! John, Robert, and Joey know how to make things right and fix all and any If you are looking for a store with customer service first you have found it! John, Robert, and Joey know how to make things right and fix all and any issues! We will continue to make the drive from Montgomery to see this group of people! More

The Best Car Dealership Experience! On December the first of 2017, I went their with high hopes. And I left completely satisfied. They handled all of my car buying needs promptly, with n On December the first of 2017, I went their with high hopes. And I left completely satisfied. They handled all of my car buying needs promptly, with no hesitation. I will suggest that you come to Baytown Nissan,if you want the best (customer service; experience). More

Very unprofessional employees The only employees I like is John and Tyler. They are very helpful in every way. But the service Sept management is very rude to customers. Angie sit The only employees I like is John and Tyler. They are very helpful in every way. But the service Sept management is very rude to customers. Angie sit behind desk putting makeup on in front of customers and lies state that they contact us via email on an address that didn't exist. Then onky conducts business late at night sending messages using her personal cell phone to text customers. And with a very rude attitude about it all. Then you have Tim you sat behind his desk with a red face and yelled at a customer with the office door wide open in front of other employees and customers walking close by. He is very rude, talks very hateful towards customers and treat them very downgrading. We will never come back to this business again and we will not recommend no other family or friends to this dealership. These 2 employees need to be very disciplined and terminated from their job if they continue to act like that towards their customers in a place of business. These 2 employees make the customers very embarrassed and humiliated in public with no apologies or anything. More

Great dealership/Avoid JoJo Would give them a 5 but salesman JoJo is clueless. Has no idea of the product,lies,then trys to cover his lies. If you go here, ask for John Fields. Would give them a 5 but salesman JoJo is clueless. Has no idea of the product,lies,then trys to cover his lies. If you go here, ask for John Fields. Call ahead. He is probably busy fixing the problems that JoJo caused.JoJo More

very disappointed with the services I was approved for a auto loan with 0 down payment and 25000 .I was told on the phone that I was approved for a new or preown car. ..Got there I was approved for a auto loan with 0 down payment and 25000 .I was told on the phone that I was approved for a new or preown car. ..Got there to be showed only 3 preown . So I choose one with I was excited about so no worry about him not showing new cars...long store short . Came back to say the want 24,000 for the 14 avalon. ..but they couldn't take a lost for 16,000 .something about that someone want to them to sell it a a different price.... moral of the story..I didn't even understand what was the problem of me getting the car and never ask was I willing to give a down payment or a trade in which I had both to give but shut down from after they ran my app. Not to meant to other customers where shoot for the same car..... More

Thank John Field I give Baytown Nissan all 5 stars because MR. JOHN FIELD WENT OUT HIS WAY TO ANSWER ALL MY QUESTIONS SHOW ME ALL THE DIFFERENT NISSAN VEHICLE I give Baytown Nissan all 5 stars because MR. JOHN FIELD WENT OUT HIS WAY TO ANSWER ALL MY QUESTIONS SHOW ME ALL THE DIFFERENT NISSAN VEHICLE More

ROMEO HOUSTON THANK YOU JOHN FIELD I SCHEDULED AN APPOINTMENT WITH MR. FIELD TO SHOW ME THE NEW NISSAN ALT/NISSAN 4X4. 2017 FULLY LOADED AND ALL THE APPS. MR. FIELD ALSO LET ME TEST DR I SCHEDULED AN APPOINTMENT WITH MR. FIELD TO SHOW ME THE NEW NISSAN ALT/NISSAN 4X4. 2017 FULLY LOADED AND ALL THE APPS. MR. FIELD ALSO LET ME TEST DRIVE BOTH VECHCLES. I REALLY ENJOY THE EXPERIENCE, THE INFORMATION AND FACT OF EACH VECHCLES. I HAVE ALREADY TOLD MY FAMILY MEMBERS AND FRIENDS?. THANK YOU SO MUCH MR. JOHN FIELD I WILL BE BACK IF YOU R READING THIS PLEASE TAKE MY WORD THE SERVICE WAS 💯. GO AND ASK FOR MR. JOHN FIELD More

Worst Salesman I've ever dealt with I found a vehicle I was very interested in online. Verified the inventory on the Baytown dealer website. I'm located about 1 hr away so I also called I found a vehicle I was very interested in online. Verified the inventory on the Baytown dealer website. I'm located about 1 hr away so I also called to confirm the vehicle was on the lot and was available...not pending sale or sold. Yes it was there and available, come over. The lady on the phone was great (Isabel). Was told to ask for her when I arrived. I checked in and asked for Isabel and after a brief wait, end up with William. He was the most pompous, unmotivated salesman I've ever been around. Bad feeling from minute one. Knew nothing about the vehicle, never bothered to get me information and after allowing me to test drive (without taking any of my personal information), we come back to the lot and I want to see if we can make a deal. William all the sudden has to go inside and check with a manager and comes back 3-5 minutes later and says "I have bad news. This vehicle actually sold last night." For real? I called and verified before driving over. Why even let me drive at all? Later that day...my husband (who was not with me when I went) contacts dealership to see if vehicle is available and was told YES! Ridiculous! I will never do business with Baytown Nissan and will tell everyone I know not to bother with them. Shady business there. More

Helpful Helped me to find a new car within my budget and was very communicable. Also help me to reduce my monthly payment, which was the icing on the cake. Ov Helped me to find a new car within my budget and was very communicable. Also help me to reduce my monthly payment, which was the icing on the cake. Overall, great people. I would recommend, Mr, Tyler and Mr. John. I honestly felt like they went above and beyond what I expected. Also had no problem with redoing the tint on my car. More