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Baytown Ford - Service Center

Baytown, TX

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86 Reviews

86 Reviews of Baytown Ford - Service Center

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August 01, 2020

Baytown Ford is an efficient, well maintained, dealership. The staff are all friendly, welcoming and eager to help their customers. I have nothing but positive words for Baytown Ford. I will conti More

by SKOBuffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service. Amber for loaner car.
Aug 05, 2020 -

Baytown Ford responded

Skobuffs, thank you for your kind review; we are happy to pass along your comments to the team here at Baytown Ford! We hope to be of service to you again in the future.

May 29, 2020

Baytown Ford always does me a good job with the work they do on my truck and the people are always helpful for whateverever I need or answer all my questions. More

by elmohall57@gmail.com
Recommend Dealer
Yes
Employees Worked With
Dawm
Jun 02, 2020 -

Baytown Ford responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 29, 2020

F-250 repairs David and the guys at Baytown Ford did a fantastic job on my truck. Very satisfied with the service I received and the time it took to get it done. More

by Rsozz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elizondo
Jun 02, 2020 -

Baytown Ford responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 26, 2020

Kevin was able to work with my schedule and get me in and out with 30min left in the day, very thankful will be using them for service from now on. More

by Joey Garcia
Recommend Dealer
Yes
Employees Worked With
Kevin
May 28, 2020 -

Baytown Ford responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!

April 24, 2020

My wheel come off!!! after fix safety recall leave the My wheel come off!!! after fix safety recall leave the dealer just 4 miles away my wheels come completely out so irresponsible they not tide the tir More

by Mr. Mendoza
Recommend Dealer
No
Employees Worked With
Dawn pajak
Apr 29, 2020 -

Baytown Ford responded

Gerardo Mendoza Drakulin, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (855) 760-2180.

April 22, 2020

Great service as always by Dawn and the team at Baytown ford. The service is always fast and the people are always nice. Lifetime customer. More

by Reid
Recommend Dealer
Yes
Employees Worked With
Dawn
Apr 24, 2020 -

Baytown Ford responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!

April 20, 2020

I have used Baytown Ford for all my repairs and service for my 2016 F-250. Jesse Ramos has always done a great job when doing my service. Keeps me informed on what needs to be done on my next visit. More

by picsguy
Recommend Dealer
Yes
Employees Worked With
Jesse Ramos
Apr 21, 2020 -

Baytown Ford responded

Picsguy, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2020

Great service! David our service advisor made sure all work was done efficiently and quickly! I would recommend to anyone and will bring my truck back in if service is needed! More

by K jones
Recommend Dealer
Yes
Employees Worked With
David
Apr 04, 2020 -

Baytown Ford responded

K Jones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baytown Ford. We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2020

Took days to get them to honor my warranty. The finance department "messed up" when they sent my warranty in. Don't think it was ever fixed. By the time they agreed to fix what was wrong with it, my warran More

by davidmarcrum.1985
Recommend Dealer
No
Employees Worked With
Service writers
Apr 03, 2020 -

Baytown Ford responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 760-2180 so we can work towards a resolution. We look forward to hearing from you.

March 27, 2020

2015 F150 wheel noise and repair After another Ford dealership and an independent shop told me I needed a brake job to which I declined. The other dealership actually told me I had ru More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 28, 2020 -

Baytown Ford responded

Hi Ross! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

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