Baytown Ford

They were short staffed, so it took a while to be helped. Greeter was clueless, but salesman was great, even though he was new. Technology expert was very nice and knowledgeable. Detailing took quite a whi Greeter was clueless, but salesman was great, even though he was new. Technology expert was very nice and knowledgeable. Detailing took quite a while. More

I would highly recommend Baytown Ford, the sales staff were courteous and efficient, this car buying experience far exceeded my expectations! were courteous and efficient, this car buying experience far exceeded my expectations! More

Adrian did a wonderful job. He worked with us by phone to get the most of the deal completed understanding that our schedule didn’t permit the full day of negotiations most dea He worked with us by phone to get the most of the deal completed understanding that our schedule didn’t permit the full day of negotiations most dealerships require. Once we arrived, we only had minor points to agree on and to sign paperwork. Best car buying experience we’ve had! More

Excelente servicio y atención de todo el personal que nos atendió , muy amables y atentos atendió , muy amables y atentos More

Gelmer did a great job working with me to get in a nice truck. He and the finan e team were able to get me through the purchasing process quickly. truck. He and the finan e team were able to get me through the purchasing process quickly. More

We knew we were going to trade in our truck. I just didn’t think we would find a dealer that could compete with McRee Ford in Dickinson. I’ve purchased 4+ vehicles from McRee just because the ex I just didn’t think we would find a dealer that could compete with McRee Ford in Dickinson. I’ve purchased 4+ vehicles from McRee just because the experience was so easy and smooth. No pressure from sales. Just find your vehicle, sit down, sign papers, leave. Well, Baytown Ford is just that. I looked them up on deallerrater.com and was impressed at their rating. Looked up a few sales people so I would have names when we walked in. We showed up one hour before closing time. I told my husband let’s just walk the lot… someone would come out and jump us and try to make a sale. Well after walking their lot, nobody came out. So we went inside. The nice woman at the desk called for a sales person. Then here came Gelmer Velasquez. I saw his name several times on dealerrater.com with great reviews. I was relieved. Now let’s see how he really is. We told him what we were looking for and what our budget was and if he didn’t think he could do it, just tell us and we’d leave. He told us about a few possible scenarios and showed us a couple trucks. We ended up test driving two different trucks. He got us within $33 of our budget. He was the only person (besides the receptionist) we spoke to during this entire process. No back and forth with some sales manager/boss man. Just Gelmer. From trade in value on our truck, credit check, sales price, interest rate, extended warranty… just Gelmer. Then he took us to Mario Wilson, Finance Manager, to sign all the papers. That’s it. Done. We left around 9:00 pm. We couldn’t have picked better people to deal with than Gelmer and Mario. Two of the nicest gentlemen you’ll meet. Bottom line: if you’re in the market for a new vehicle, go to Baytown Ford. Just go. Ask for Gelmer. You’ll be glad you did. More

We had a good experience, Gavin went above & beyond about explaining & showing us the new expedition. explaining & showing us the new expedition. More

Over a year ago I bought a new Bronco Sport. In this year it not only has now made the top of “most unsafe SUVS” today I found out it now has its FOURTH recall!!! I basically begged them to he In this year it not only has now made the top of “most unsafe SUVS” today I found out it now has its FOURTH recall!!! I basically begged them to help me get out of this nightmare but they “had too much already marked off their new cars to help”. I was also told used wasn’t an option because my 1 year old car with less then 10,000 miles has lost almost HALF OF ITS VALUE!!! More

Very pleasant environment. .sales personnel was very pleasant to work with and they everything about your vehicle you are interested in..would go back .sales personnel was very pleasant to work with and they everything about your vehicle you are interested in..would go back More

Melissa Norris was fantastic. She was completely transparent compared to a couple of other Ford dealers I had made a visit to. She was completely transparent compared to a couple of other Ford dealers I had made a visit to. More