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Baytown Ford
Baytown, TX
219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 219 reviews
January 06, 2021
xxxxing horrible wanted me to leave it there for a month just because they were backed up on engine work took it up to crossby ford had it in within two days calling me back to let me know what was going on just because they were backed up on engine work took it up to crossby ford had it in within two days calling me back to let me know what was going on never again baytown ford More
by Josem75951
Employees Worked With
Service
December 29, 2020
I was happy with the help the salesman gave me in purchasing my new Explorer. He was knowledgeable of the features it had. And patient with me in making my decision. purchasing my new Explorer. He was knowledgeable of the features it had. And patient with me in making my decision. More
by trwolff01
Employees Worked With
Victor and Keyton
December 23, 2020
I'm very please with the service Khibodaux give me he takes time with me and if he notice that. I have recalls he makes sure it's taken care of takes time with me and if he notice that. I have recalls he makes sure it's taken care of More
by Suzanne vallier
Employees Worked With
Khibodaux
November 24, 2020
Great time if didn’t have to wait very long. Great service I called and they set up everything accordingly. All in all everything went well. service I called and they set up everything accordingly. All in all everything went well. More
by jmanlopez92
Employees Worked With
David Alazano
November 19, 2020
The only complaint was that Ford didn’t have the needed parts. Baytown Ford did everything that promised. Dawn (service writer) did a great job and my truck was spotlessly clean. Happy customer. parts. Baytown Ford did everything that promised. Dawn (service writer) did a great job and my truck was spotlessly clean. Happy customer. More
by TbirdTom
Employees Worked With
Dawn
November 16, 2020
They got me quickly and were polite. I payed for the works, but there was no wiper fluid put in the truck which makes me worried that nothing else was done. I saw that my wheel lock was moved so I’m pre works, but there was no wiper fluid put in the truck which makes me worried that nothing else was done. I saw that my wheel lock was moved so I’m pretty sure the tires were rotated. I don’t like not getting what I payed for. More
by john mcleod
Employees Worked With
Na
November 09, 2020
I found Baytown Ford to be very professional and helpful in every way. I recommend them to anyone in the area or anyone who’s passing through. in every way. I recommend them to anyone in the area or anyone who’s passing through. More
by JeffSnell.3binspection
Employees Worked With
Dawn Pajak
October 26, 2020
Great deal good people to work with, bought two vehicles from them in a month. I referred my brother in the same month and he bought a vehicle as well. from them in a month. I referred my brother in the same month and he bought a vehicle as well. More
by The Wiz
Employees Worked With
Tommy and Jim
October 13, 2020
We was evacuated for hurricane delta, I needed my oil changed in my f-150 looked on the ford app found the nearest dealership,called made an appointment. When I arrived they started right away. The perso changed in my f-150 looked on the ford app found the nearest dealership,called made an appointment. When I arrived they started right away. The person that took care of me was extremely nice and helpful. GREAT EXPERIENCE More
by Btrahan1963
Employees Worked With
Don’t remember her name
October 06, 2020
Joey was off the scale as service rep whom also helped tune me into quick details on out next vehicle purchase totally free of pressure...just straight up info which is what I was hoping to find easily. tune me into quick details on out next vehicle purchase totally free of pressure...just straight up info which is what I was hoping to find easily. Minor Ford programming recall was completed more quickly (far less than an hour) than anticipated and promised. I'm from out of state & was treated like we've been buying cars here for generations. I live in Louisiana & here for business, but will consider this dealership and make the trip when we're ready to buy. Thanks Joey & the garage crew as well. Y'all were excellent. More
by imconsulting
Employees Worked With
Joey
