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Baytown Ford

Baytown, TX

Overview
Reviews
Vehicles
4.7
244 Reviews
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4110 Hwy 10 E

Baytown, TX

77521

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Showing 244 reviews

April 01, 2025

Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend t More

by yessicaferrer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabel
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Apr 05, 2025 -

Baytown Ford responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (281) 738-3716 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 25, 2025

Had a great experience with our sales person Melissa. Thanks for the pleasant experience guys More

by Brice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Norris
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Mar 28, 2025 -

Baytown Ford responded

Hi there, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

March 13, 2025

Melissa was a wonderful lady and very helpful. I will buy my next vehicle from Baytown Ford! Thanks! More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Mar 19, 2025 -

Baytown Ford responded

Danny, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

March 09, 2025

Got Me The Best Deal In Less Time Than Expected, Highly Satisfied With Everything Overall!!! More

by scharonnichols
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mrs. Amber, Mrs. Paula,
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Mar 12, 2025 -

Baytown Ford responded

We really appreciate your positive review! We look forward to your next visit! Take care!

March 07, 2025

Easy to work with and very helpful. Made the process very painless and smooth sailing. More

by jcn061497
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian McClure
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Mar 09, 2025 -

Baytown Ford responded

We are so pleased you enjoyed your visit to Baytown Ford! We look forward to your next visit! Take care!

March 04, 2025

Gavin Clark was very knowledgeable, respectful and courteous. Best sales representative I have dealt with. General manager Mario was also very courteous and did not use high pressure to make the sale. More

by andrevillarreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Clark, Mario
Report | Print
Mar 08, 2025 -

Baytown Ford responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Mar 10, 2025 -

Baytown Ford responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 16, 2025

Very good with communication and very open to working with me in every aspect of the process More

by Elijah cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa morris
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Feb 19, 2025 -

Baytown Ford responded

Elijah, we really appreciate your positive review! We look forward to your next visit! Take care!

February 16, 2025

Gaven was the BEST salesman! ! Highly recommend!! Quick, easy, and did not feel pressured at all! More

by Kristin Hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaven Clark
Report | Print
Feb 19, 2025 -

Baytown Ford responded

Kristin, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 12, 2025

I had been to 2 dealerships and this was the best experience I have ever had. It was easy Kevin Phan was amazing and Chris the manager was super nice and came to meet me to see if I needed help. Exce More

by Shonta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Phan
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Feb 15, 2025 -

Baytown Ford responded

Shonta, we really appreciate your positive review! We look forward to your next visit! Take care!

February 05, 2025

Friendly and considerate employees. Made every effort to get the best trade in value for my trucks. Worked with finance to obtain the best interest rate. Will continue to use Baytown Fo More

by denniswood0711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilmer and Mario
Report | Print
Feb 07, 2025 -

Baytown Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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