Baytown Ford
Baytown, TX
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Gelmer at Baytown Ford was excellent. He was knowledgeable about the car we were interested in buying even though it wasn’t a Ford. The whole experience was relatively quick and one of th He was knowledgeable about the car we were interested in buying even though it wasn’t a Ford. The whole experience was relatively quick and one of the best dealership experiences we have had over the years. We recommend Baytown Ford. More
I’d give ZERO stars if I could. Do not recommend purchasing a vehicle from this dealership. Unfortunately, I made the decision to trade my Toyota for a 2023 ford bronco, it has sinc Do not recommend purchasing a vehicle from this dealership. Unfortunately, I made the decision to trade my Toyota for a 2023 ford bronco, it has since had numerous recalls and left me stranded on the side of the road 3 times all with 18k miles or less. I’ve attempted a buy back option which was denied and also a trade in, as I feel they have truly sold me a lemon but it’s very clear they do not want my business. Gave me an appraisal of 11k less than what I owe to do a trade in and by no means want to keep their customers happy. Do not recommend the bronco sports nor purchasing from this ford dealer. Do yourself a favor and go somewhere else. Update: the manager Chris reached out and was able to trade in my bronco for what I wanted. I do appreciate the efforts to fix my concerns and working with me to get into something I felt more comfortable with. I worked with Gelmer and the process was very smooth. Thank you again Chris and Gelmer! I’m very happy with my explorer More
I had a horrible horrible experience with Baytown Ford purchase a 2016 Corvette for $36,000 on September 6 sales person was Joey a few days after the purchase had a major issue with the torque tube could purchase a 2016 Corvette for $36,000 on September 6 sales person was Joey a few days after the purchase had a major issue with the torque tube could not talk to management or the sales person Joey about the situation they act like I never purchased a car from them and I wouldn’t recommend them to anybody. I was very, very disappointed in how they handle the situation. More
Everything was perfect! Salesman (Stephen) was easy to work with and knowledgeable. The finance team was quick with the paperwork and did not try and sell me things I did Salesman (Stephen) was easy to work with and knowledgeable. The finance team was quick with the paperwork and did not try and sell me things I did not want. The whole process took about an hour and a halft (not kidding). I will definitely start at Baytown Ford for my next purchase as this was a really good buying experience. No back and forth, no pressure, no xx. More
Went above and beyond to get the deal done. Made the process easy and painless. Joey kept in touch the whole time and really sold us on my wife’s new vehicle. Made the process easy and painless. Joey kept in touch the whole time and really sold us on my wife’s new vehicle. More
Needed to buy a secondary work car, so I started looking online. I found a ford fusion on Baytown Fords website that was in my price range. I sent an email that I was interested and got a call immediately. online. I found a ford fusion on Baytown Fords website that was in my price range. I sent an email that I was interested and got a call immediately. Trevor was really easy to work with and made the purchase a breeze. When I arrived he had all the paperwork in order and the car ready to go! Thank you for helping find my new car! More



