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Bayside Mitsubishi

La Porte, TX

3.5
51 Reviews

621 TX-146

La Porte, TX

77571

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Showing 51 reviews

October 23, 2024

Stay away! !!! DO NOT BUY ANYTHING FROM THESE ROBBING THEIVES!! They have no money to pay off vehicles. My check bounced that they sent my credit union for my pa More

by Dspeichinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny O’Kane, Marki Beckham, Alex Sinno (owner) gag, Tyler Bartlett
September 08, 2024

I can't believe that the dealership (kemrick Reeves) ripped me off and was not honest with me about the engine and other problems. I am deaf and I work hard to survive to make money and also need transp More

by Kuhnau77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kemrick Reeves, Justin Lee
August 31, 2024

Stay away after 2 months my car not payoff on trade in or no registration . They will not communicate in any way with you. I had to go to DMV and pay $30 for a 30 day temporary tag. Then they put my car u More

by Car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy Martinez
August 24, 2024

Talked to a so called Taylor and explained to her that I had poor credit but that needed 0 dwn and no cosigner. Filled out app and she message me right back..We have a way to go for you come on in when you More

by fflores4337
Recommend Dealer
No
Employees Worked With
Taylor Stuckey
June 22, 2024

Horrible experience. I'm still pissed. I've been harassed by multiple sales people at this location to see the car I was looking to buy. Scheduled appointment to see the More

by MjoRonin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Goolsby, Jon Blakely, Taylor Stuckey
November 03, 2023

great deals very clean vehicles and pro managers we have great experience thank you keep it up More

by alsinno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby Gonzalez, Justin Lee, Jimmy Martinez, Angie Bartlett, Anissa Delgado
Nov 03, 2023 -

Bayside Mitsubishi responded

This is such great feedback! Thank you for being a Bayside Mitsubishi customer!

September 21, 2023

Sales Representatives are very disrespectful and rude! ! Tyler, Rod, and Anissa!! They have spoken very rudely over the phone, after hanging up the phone in my face and now won’t return any of my phone cal More

by emillwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anissa Delgado, Rod Cevallos, Tyler Bartlett
Sep 27, 2023 -

Bayside Mitsubishi responded

Respectfully, we have not done any business with you, and you have repeatedly harassed our staff, and continue to spam our business pages with negative comments and reviews over a deal that does not regard you. We have explained to you that we cannot discuss any information with you in regard to another customer's deal. The customer you're referring to, came looking to buy a vehicle and our staff provided the service he needed. When a decides they want to return the vehicle they purchased, we do what we can to help and every case is different, however, the 3rd party warranty companies have their own return policies. Every customer goes through finance and reviews all these documents before signing and driving the vehicle out of the lot. We understand you could be frustrated with our customer over the vehicle purchased, however, that's out of our control.

September 21, 2023

Very rude and disrespectful. Rod, Tyler and Anissa are trying to get over on my fiancé after returning a car he didn’t want. They are speaking very rudely to us and hanging up on More

by Christa Moon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anissa Delgado, Rod Cevallos, Tyler Bartlett
September 21, 2023

Very rude and disrespectful. Rod, Tyler and Anissa are trying to get over on my fiancé after returning a car he didn’t want. They are speaking very rudely to us and hanging up on More

by Christa Moon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anissa Delgado, Rod Cevallos, Tyler Bartlett, Irene Garcia
Sep 27, 2023 -

Bayside Mitsubishi responded

Respectfully, we have not done any business with you, and you have repeatedly harassed our staff, and continue to spam our business pages with negative comments and reviews over a deal that does not regard you. We have explained to you that we cannot discuss any information with you in regard to another customer's deal. The customer you're referring to, came looking to buy a vehicle and our staff provided the service he needed. When a decides they want to return the vehicle they purchased, we do what we can to help and every case is different, however, the 3rd party warranty companies have their own return policies. Every customer goes through finance and reviews all these documents before signing and driving the vehicle out of the lot. We understand you could be frustrated with our customer over the vehicle purchased, however, that's out of our control.

Sep 27, 2023 -

Christa Moon responded

Bayside Mitsubishi I haven’t harassed anyone. I was on the phone when he purchased the vehicle and I was there when he returned it. I called for phone numbers, and all y’all did was laugh and hang up. Regardless if I signed the contract or not, you don’t disrespect people who are putting money in you all’s pocket. You 3 didn’t even want to talk to my fiancé respectfully! So, please miss me with the xx. I know personally that you all are discriminative towards people, lying to people saying “no one else will I’ve you a car with your credit score” because my brother was there trying to get a truck before. I know the credit agency that you all are using to get cars off of your lot, with the “deal” you’re running, very well. You all still haven’t reach out to my fiancé about his down payment refund. I’ve been dealing with car dealerships for years, so I know the lingo. I’ve done what I had to do. 😊

Sep 27, 2023 -

Christa Moon responded

So, how about you all work on your customer service skills or find a new job.

August 25, 2023

DO NOT COME HERE TO SELL YOUR VEHICLE! THEY DO NOT HONOR ONLINE ESTIMATED PURCHASE PRICE. Old run down dealership. Online they offered 54k. I drove all the way to the dealership for them More

by Jules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Aug 28, 2023 -

Bayside Mitsubishi responded

Thank you for sharing your experience. I'm sorry that we were unable to come to an agreement with you this time around. Please feel free to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Rod Cevallos - General Sales Manager - 281-421-2800 x112

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