Bayside Mitsubishi
La Porte, TX
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Stay away! !!! DO NOT BUY ANYTHING FROM THESE ROBBING THEIVES!! They have no money to pay off vehicles. My check bounced that they sent my credit union for my pa !!! DO NOT BUY ANYTHING FROM THESE ROBBING THEIVES!! They have no money to pay off vehicles. My check bounced that they sent my credit union for my pay off. Found out today they charged me for GAP $700 but never turned in the paper work for GAP. Just kept my $700. They are all thieves. Every one of them! And they do it to everyone. Had to involve a lawyer to get him to pay my credit union. The owner knows. The general manager knows. Accounts payable knows. Salesmen know. From top to bottom need to be shut down!! More
I can't believe that the dealership (kemrick Reeves) ripped me off and was not honest with me about the engine and other problems. I am deaf and I work hard to survive to make money and also need transp ripped me off and was not honest with me about the engine and other problems. I am deaf and I work hard to survive to make money and also need transportation for work, surgrey my face sag, and personal errands. First of all, I did check carfax look good and asked Kemrick if any problem engine or anything that i should know that not carfox on lists problem. He said good. Kemrick was sit in the back while i was driving test. He knows that engine was noise. that so disgust!! He never warn me at all. He was taking advantage of me all the time. Also I drove the test and didn't feel anything, not realizing the noise I couldn't hear. I bought a car for ONE DAY and was not happy with it. The SUV had more problems after I bought it. I thought only 30 days if i don't like suv and give back to them but one day!!! I called the bank and asked if the loan was still pending at 11 am when I was at Mibsubishi company. I thought I had a high chance to cancel the loan because it was just one day, not ever 30 days yet. Kemick refused to call the bank to cancel the pending loan. I was upset and went back to work. After work 4 hours later I called the bank again and told them Kemrick wouldn't cancel it but at 3 pm i became the owner of my suv. I was angry and pissed off because I had a chance to cancel pending before becoming the owner suv. I have to trade it at carmax for appraisal and found out the suv is engine very bad. 2017 Dodge Journey (97,822 mileage) was $11.200 valued at Mitsubishi at that time. I don't know if the engine has a problem but I know it has other problems. I decided to go to carmax for an appraisal offer and found out that my suv has a problem with the engine. Their appraisal offered me 2.500. $11,300-$2500 =$8,800 plus buy another suv from carmax total $. It increases my payment about $1000 monthly. I can't afford it. I work hard to pay many bilil to keep my good credit but Mibsubishi ruined my life and bad credit score because the suv has a bad engine. My savings will be gone, I will lose my job soon ( no transportation), and bad credit later. My survival is fail because of mitsubishi company. I did ask them to please investigate suv if anything is a problem and fix it before i buy it. They ignored me and did nothing when I bought it. Carmax did investigate and found out what was wrong with the suv. They laugh at me because I am deaf. I FAIL EVERYTHING with money. Like i said they RUIN MY LIFE IN FIRST TIME not like other auto companies treat me well and honestly in Austin. Dealerships should be honest and warn me for suv problems instead of quietly saying nothing. They are advantage of me as deaf. More
Stay away after 2 months my car not payoff on trade in or no registration . They will not communicate in any way with you. I had to go to DMV and pay $30 for a 30 day temporary tag. Then they put my car u or no registration . They will not communicate in any way with you. I had to go to DMV and pay $30 for a 30 day temporary tag. Then they put my car up for sale and now no longer listed. They have no title. More
Talked to a so called Taylor and explained to her that I had poor credit but that needed 0 dwn and no cosigner. Filled out app and she message me right back..We have a way to go for you come on in when you had poor credit but that needed 0 dwn and no cosigner. Filled out app and she message me right back..We have a way to go for you come on in when you get here ask for me Taylor..Well to my surprise Taylor was not in ..smh of course not because they get paid to lie to you just to get you in there and turn all your hopes into crap...never again!! More
Horrible experience. I'm still pissed. I've been harassed by multiple sales people at this location to see the car I was looking to buy. Scheduled appointment to see the I'm still pissed. I've been harassed by multiple sales people at this location to see the car I was looking to buy. Scheduled appointment to see the car and paid for an inspector to come see the car before I got there. They told him they used the car as a loaner. I called to get a resolution and Brandon the sales manager told me l'm SOL. I then spoke to Jon the general manager and he said the sale thing. I paid $200 for the inspection and they will to reimburse me for THEIR MISTAKE! More
Sales Representatives are very disrespectful and rude! ! Tyler, Rod, and Anissa!! They have spoken very rudely over the phone, after hanging up the phone in my face and now won’t return any of my phone cal ! Tyler, Rod, and Anissa!! They have spoken very rudely over the phone, after hanging up the phone in my face and now won’t return any of my phone calls or voicemails!! They are refusing to return my down payment!! I wouldn’t recommend this place to my worse enemy!! More
Very rude and disrespectful. Rod, Tyler and Anissa are trying to get over on my fiancé after returning a car he didn’t want. They are speaking very rudely to us and hanging up on Rod, Tyler and Anissa are trying to get over on my fiancé after returning a car he didn’t want. They are speaking very rudely to us and hanging up on us! They won’t return his down payment after starting that the GM would call him and complete process. We’ve been calling to get emails, phone numbers and all their doing is arguing with us, laughing, and hanging up. My man had every txt message with Anissa Delgado, as well, especially after she literally got mad and went off on him because he didn’t want the car after less than 24hs. She blocked me. Current situation! More
Very rude and disrespectful. Rod, Tyler and Anissa are trying to get over on my fiancé after returning a car he didn’t want. They are speaking very rudely to us and hanging up on Rod, Tyler and Anissa are trying to get over on my fiancé after returning a car he didn’t want. They are speaking very rudely to us and hanging up on us! They won’t return his down payment after starting that the GM would call him and complete process. We’ve been calling to get emails, phone numbers and all their doing is arguing with us, laughing, and hanging up. My man has every txt message with Anissa Delgado, as well, especially after she literally got mad and went off on him because he didn’t want the car after less than 24hs. They him he couldn’t get a used car with him credit score, and no one would help him with that score. They were trying to charge him for mileage. They’re trying I charge him for a hubcap that came off the car after he drove off the lot. They’re telling me they can’t talk to me because I didn’t sign a contract. Annisa blocked me. Current situation! More
DO NOT COME HERE TO SELL YOUR VEHICLE! THEY DO NOT HONOR ONLINE ESTIMATED PURCHASE PRICE. Old run down dealership. Online they offered 54k. I drove all the way to the dealership for them THEY DO NOT HONOR ONLINE ESTIMATED PURCHASE PRICE. Old run down dealership. Online they offered 54k. I drove all the way to the dealership for them to look at the car. While I was waiting for them to look at it another guy kept asking questions through small talk. What’s pay off? How much did you pay? How long have you had it? I said pay off was 49k, said I paid 56k. Then they said they are still working on the offer and asked me to call my bank for a 10 day pay off. I said I’ll do that after I find out the offer because it won’t be worth my time if I don’t like the offer. They said oh it’ll help with the numbers (as if I can’t do basic math and don’t know what I want for the vehicle). Then they come back at a 49k offer. Hmmm how convenient, exactly what they think my pay off is…. When I said why wouldn’t they honor the 54,580 that was offered online they said this is just where we are at and the miles are high for the model, so I said that’s why I put the mileage on the website and they were aware of it when they made the 58k offer. It’s a bronco only a few months old and clean af. So basically they bait you in and never plan to offer you the amount…. They also desperately try to get you into a junky car on their lot even after you tell them you’re not interested. Judging by their Facebook reviews they also do bate and switches on car sales! More