Bayside Ford - Service Center

Very pleased with Bayside’s service! Dropped the truck off at appointment time and they called a few hours later with a diagnosis. Got the part first thing the next morning and was insta Dropped the truck off at appointment time and they called a few hours later with a diagnosis. Got the part first thing the next morning and was installed and ready for pick up midday. Natasha was professional and very helpful and kept me informed at each step. This after Purvis (Fredericksburg) took a full week to simply run diagnostics and they then said it would take 2 weeks to get the same part Bayside got right away. I would still be waiting at Purvis if we didn’t go to Bayside. We have switched our preferred service location to Bayside. More

Customer service was top notch, services and cost was thoroughly explained to my satisfaction and I am pleased thoroughly explained to my satisfaction and I am pleased More

Samantha was my service advisor and man does she know her stuff. Had me diagnosed and fixed before I could even get back home after dropping my truck off. She is my go to from this point forward. stuff. Had me diagnosed and fixed before I could even get back home after dropping my truck off. She is my go to from this point forward. More

Shayne communicated excellent throughout my experience having my truck serviced. Exceptional customer service displayed by Shayne having my truck serviced. Exceptional customer service displayed by Shayne More

Shane was great at advising me on current work and recommended future necessary maintenance for my Lincoln. recommended future necessary maintenance for my Lincoln. More

I got a quick appointment and the service was down in a quick and easy manner. quick and easy manner. More

I have no regrets of using Bayside Ford. The service was excellent. My vehicle is running well The service was excellent. My vehicle is running well More

I made an appointment at Bayside Ford, King George, VA to determine if they would be willing to match an estimate to reattach a few inside panels on my 2023 Explorer. The panels had been removed by another d determine if they would be willing to match an estimate to reattach a few inside panels on my 2023 Explorer. The panels had been removed by another dealership. About an hour into the visit the Technician (Brandon) asked my wife and I to look at the car. He had replaced the panels I asked about, and fixed an issue with another panel he noticed, and fixed one of the overhead lights. My wife and I expected to make an appointment to return, Brandon saved us time and made our day. We are thrilled with the service and would recommend Bayside because of this experience! More

Great service! Timely! My favorite Ford location by far! So much better than Waldorf. Worth the drive. Timely! My favorite Ford location by far! So much better than Waldorf. Worth the drive. More

The dealership was very clean. Got quick same-day service for an oil change tire rotation. Service advisor was very knowledgeable and very courteous. My work was done in a timely m Got quick same-day service for an oil change tire rotation. Service advisor was very knowledgeable and very courteous. My work was done in a timely manner. Would recommend. More