Bayside Chrysler Jeep Dodge - Service Center

Courteous and professional service On 4/28/16 had my 2010 Dodge Challenger R/T serviced for an airbag recall and the coolant changed. The service was fast and efficient arrived at 7:30a On 4/28/16 had my 2010 Dodge Challenger R/T serviced for an airbag recall and the coolant changed. The service was fast and efficient arrived at 7:30am and was done by 9:45 am. Brian the service writer keep me up to date on the status of my service. I am very satisfied with the service and friendliness of the service staff from the cashiers to the service technicians. The owners Alan and Mike are two of the best. They treat you like family an are always there to help and answer any questions. I have purchased and leased vehicles from them over the last 6 years and always no haggling, they give you the best deal around and stand by it. If you have a problem they go above and beyond to solve it and make sure your satisfied. I am currently waiting delivery of my 2016 Dodge Challenger SRT Hellcat which they let me order and explained that it will take a few months to build and arrive. But unlike numerous other dealers they are selling me it for less than MSRP and not the ADM ( additional dealer markup). That's why they keep getting repeat customers and new ones from the reviews of the way they conduct business. I give Bayside Dodge/Jeep/Chrysler 10 Stars**********. More

Always top notch service! I have owned jeeps since 1986, back when AMC made them. The service department is MUCH better now. All of my service experiences have been professiona I have owned jeeps since 1986, back when AMC made them. The service department is MUCH better now. All of my service experiences have been professional, courteous and thorough. The main service writer is always pleasant and explains fully what repairs/recalls will be worked on. This time, I had an engine leak and was proved with a loaner car for the day so I wasn't stuck there waiting! More

I will never buy or service my vechicle here again Service person tried to tell me my air filter needed to be changed cost $200. I called my mechanic he told me to bring it in cost $29. After I left Service person tried to tell me my air filter needed to be changed cost $200. I called my mechanic he told me to bring it in cost $29. After I left the dealer I went straight to the mechanic he took out the air filter showed it to me and it was fine. I also asked the service person to check for leaks he charged me $200 and the said another $800 to fix. I called jeep they told me what to buy for $49 and it works fine. I own an wrangler and a Cherokee I will not do business with people I cannot trust. You lost my business and any referral business. More

ecellent employee in service dept is very friendly and professional, and try to make everything as clear as possible to meet customer's need, though waiting r employee in service dept is very friendly and professional, and try to make everything as clear as possible to meet customer's need, though waiting room is not big enough. More

Worst service experience I've ever had. Brought my 2009 Dodge Caliber in because of a check engine light. I was told there is an engine problem requiring most of the engine to be taken apart Brought my 2009 Dodge Caliber in because of a check engine light. I was told there is an engine problem requiring most of the engine to be taken apart. I then found out that my "lifetime" power train warranty expired in 2014 because I never brought it in for a "power train inspection", of which I was never told was necessary nor that was expiring. Was quoted almost $2000 for the repair. The dealer left the car on the street so I took it over the weekend to a local repair shop who repaired the car for $192. I am so disgusted by the way I was treated by Chrysler regarding the warranty that I will never buy another chrysler vehicle again. ( I have purchased three in the last number of years). Jay at the service desk was very professional but nothing makes up for the obvious price gouging that I experienced. Never again. More

Firstimer 2 cars inspected, tire rotation and oil change in good time...not bad at all. Thought that I would be stuck there all day but not the case. Great expe 2 cars inspected, tire rotation and oil change in good time...not bad at all. Thought that I would be stuck there all day but not the case. Great experience. More

Willing to go above and beyond All I can say is that I was impressed with Bob Kennedy's willingness to go above and beyond to rectify our initial experience. You can't always preven All I can say is that I was impressed with Bob Kennedy's willingness to go above and beyond to rectify our initial experience. You can't always prevent unsatisfactory things from happening, but if you are willing to make things right for the customer in the end -- that's what matters. More