Bayside Chrysler Jeep Dodge - Service Center

Great experience for an out-of-towner I was visiting family in the area when my vehicle suddenly needed serving. Bayside CJD staff was courtesy and helpful; especially Jason in the service I was visiting family in the area when my vehicle suddenly needed serving. Bayside CJD staff was courtesy and helpful; especially Jason in the service department. They ensured maintenance on my vehicle was performed in a timely manner and didn't give me the run around. I would return for future service and recommend them to others. More

The staff is always helpful and attentive. I know the staff, they know me and sincerely do their best to help me. J always greets me and does a great job. I have recommended the dealership I know the staff, they know me and sincerely do their best to help me. J always greets me and does a great job. I have recommended the dealership to my friends and relatives. More

Came to fix a window and tie rod Overall this was a great experience. The staff was friendly and kept in touch with me through out the process. They also explained the problem well Overall this was a great experience. The staff was friendly and kept in touch with me through out the process. They also explained the problem well More

CUSTOMER SERVICE starting when I give my car over to Bayside and check in at the desk and explain my problem the entire staff treats me like a person. and I espically starting when I give my car over to Bayside and check in at the desk and explain my problem the entire staff treats me like a person. and I espically like the coffee. More

Great Sevice I brought my 2011 Jeep Cherokee in because I thought something was wrong with the speedometer. It turned out that was fine, but I had other issues and I brought my 2011 Jeep Cherokee in because I thought something was wrong with the speedometer. It turned out that was fine, but I had other issues and they were all resolved and covered under my extended warranty:) More

Horrible Service Department Terrible service department they are unable to fix the issues without bring the car back several times and poor customer service. I have had to bring Terrible service department they are unable to fix the issues without bring the car back several times and poor customer service. I have had to bring my car back five times to fix the rear camera's and its still not fixed plus the number of recall items on these cars is excessive. If you have a recall they wont book an appointment until a month out and this was after the woman I was booking the appointment with informed me that the recall could be dangerous. More

Terrible. Gives mechanics a bad name. My car was having a rear axel noise and I brought it in to Chrysler. It took them 3 days to take my car into the shop and diagnose it. They diagnosed My car was having a rear axel noise and I brought it in to Chrysler. It took them 3 days to take my car into the shop and diagnose it. They diagnosed the wrong part. They said that they guarantee that changing the shock absorber will stop the noise but it was still there. They tried to keep my car for many days which didn't allow me to work. I bought my own parts and fixed it at a different mechanic and the noise was gone. How are these mechanic well trained when they can't even fix my car. My passenger door was also scratched. I told the front desk worker, Sheng, about the scratches and he didn't apologize or anything. He told me to send the car in to fix the scratch but how long will they keep my car again? More