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Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,333 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,333 Reviews of Bayside Chrysler Jeep Dodge - Service Center
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September 26, 2016
Rude staff, like to take advantage of you. I brought my vehicle in for pre existing issues from When I bought the car I was trying to explain everything to the manager over the phone but he ke I brought my vehicle in for pre existing issues from When I bought the car I was trying to explain everything to the manager over the phone but he kept shutting me out and telling me to just bring the car in.. So I did and I was immediately received with an attitude from the service employee when I explained everything to him he kept repeatedly telling me I was going to have to pay for it despite my warranty. When it was all said and done 1 out of 5 problems were fixed he told me why my steering wheel was shaking but didn't fix it he completely ignored the other problems and I asked for tire prices since the manager told me he will sell them at cost and when he told me what "they pay for it" I know I was gonna get no where because they don't pay above market value for tires. I was here once before for an oil change and coincidently had no power steering fluid afterwards I almost burnt out my power steering pump but I refilled myself and confirmed there was no leakage and I never had a problem with it prior. I will never go back here and I will recommend no one ever comes here for anything. More
by nickvit91
Verified CustomerEmployees Worked With
Steven Vega
September 21, 2016
over all friendly service The staff was very helpfull and friendly. I was a little disapionted that they did not have a tire for my 2015 dodge in stock. The staff was very helpfull and friendly. I was a little disapionted that they did not have a tire for my 2015 dodge in stock. More
by JP014
Employees Worked With
do not recall
September 17, 2016
Worst service department in history of Jeep Worst service dept ever. They used my vehicle as a taxi for other customers and then promised me 2 free full tanks of gas then only gave me 3/4 of a t Worst service dept ever. They used my vehicle as a taxi for other customers and then promised me 2 free full tanks of gas then only gave me 3/4 of a tank. Place is a disgrace to the Jeep name. Not to mention the rudeness of all of the workers in the service deptartment. They have no regard for any customer whatsoever. The supervision in the building is horrendous also. Westbury Jeep service department was the best Jeep service I have been to. So sorry I bought my car from bayside just to get a cheaper price. More
by Steve11
Employees Worked With
Alex Benitez
September 13, 2016
Unprofessional behavior. Customer service agent behavior was very rude and unprofessional Shows very little concerns to accommodate my needs. I had to wait over an hour to g Customer service agent behavior was very rude and unprofessional Shows very little concerns to accommodate my needs. I had to wait over an hour to get my vehicle that was finish at time schedule for pick up. More
by GAP
Employees Worked With
N/A
September 08, 2016
Surprise repair. Service was great, even though the repair done was a surprise. Brought vehicle to address one issue and it was revealed that I had incurred a more ser Service was great, even though the repair done was a surprise. Brought vehicle to address one issue and it was revealed that I had incurred a more serious issue that needed to be addressed. More
by blunt77
Employees Worked With
Jay Escobar, Jr
September 03, 2016
DISAPOINTED ON FRIDAY, JULY 22, 2016 MY AIR CONDITIONER FAILED, I CALLED BAYSIDE CHRYSLER JEEP DODGE SERVICE DEPARTMENT, AND WAS GIVEN APPOINTMENT FOR FRIDAY, JUL ON FRIDAY, JULY 22, 2016 MY AIR CONDITIONER FAILED, I CALLED BAYSIDE CHRYSLER JEEP DODGE SERVICE DEPARTMENT, AND WAS GIVEN APPOINTMENT FOR FRIDAY, JULY 29, 2016 @ 10:00AM, I ARRIVED @ 6:00AM, AND WAS SECOND IN LINE. AT 7:15AM MY CAR WAS OFFICIALLY ACCEPTED AND SUBMITTED TO THE SERVICE BAY. AT 10:45AM I WAS TOLD BY THE SERVICE REPRESENTATIVE FROM COUNTER THAT MY CAR COULD NOT BE REPAIRED BECAUSE THE PART NEEDED (COMPRESSOR) WAS NOT IN STOCK AND WOULD HAVE TO BE BACK-ORDERED, AND THAT I WOULD BE NOTIFIED WHEN TO RETURN FOR SERVICE. ON FRIDAY, AUGUST 12, 2016, I FELT COMPELLED TO CALL PARTS DEPARTMENT TO ENQUIRE ABOUT STATUS OF PART ORDERED, AND WAS TOLD “WE SHOULD RECEIVE IT BY MONDAY, AUGUST 15, 2016. I THEN IMMEDIATELY CALLED SERVICE DEPARTMENT AND MADE APPOINTMENT FOR FRIDAY, AUGUST 19, 2016 @ 10:00AM, THINKING/HOPING THAT BY THEN THE PART WOULD HAVE ARRIVED. I ARRIVED @ 7:00AM, AND MY CAR WAS OFFICIALLY ACCEPTED AND SUBMITTED TO THE SERVICE BAY. AT 7:45AM I WAS AGAIN TOLD BY THE SERVICE REPRESENTATIVE FROM COUNTER THAT MY CAR COULD NOT BE REPAIRED BECAUSE THE PART NEEDED (COMPRESSOR) WAS NOT IN STOCK AND WAS STILL ON BACK-ORDER, AND THAT I WOULD BE NOTIFIED WHEN TO RETURN FOR SERVICE. WHAT I DO NOT UNDERSTAND IS THAT HOW COULD YOUR SERVICE/PARTS DEPARTMENT NOT HAVE EXTRA COMPRESSORS IN STOCK IN THE MIDDLE OF SUMMER. ALSO, HOW COULD A DEALER NOT OFFER A LOANER VEHICLE TO PATRONS WHILE THE VEHICLE IS IN FOR REPAIR. I WAS ONLY OFFERED A RIDE TO THE CLOSEST RENTAL CAR AGENCY, AND EXPECTED TO PAY FULL PRICE FOR THE PRIVILEGE. I WAS ALSO SURPRISED THAT I WAS NOT REFERRED TO SALES DEPARTMENT FOR POSSIBLE/ATTRACTIVE TRADE-IN OFFER. More
by ASTRAL675
Employees Worked With
August 28, 2016
Disappointing Confused to why a oil change and flat fix took over 3 hours on a Thursday morning. the unprofessionalism of staff members behind the service desk enga Confused to why a oil change and flat fix took over 3 hours on a Thursday morning. the unprofessionalism of staff members behind the service desk engaged in open criticism of customers. in addition to the unorganized manner to which customer vehicles are returned, More
by dcue0913
Employees Worked With
unkown
August 24, 2016
Update by dealership My 2014 Jeep Grand Cherokee Limited had 25,784 miles, Bayside Mr. Bob Kennedy called vehicle owner and will rectify the concern vehicle owner had with My 2014 Jeep Grand Cherokee Limited had 25,784 miles, Bayside Mr. Bob Kennedy called vehicle owner and will rectify the concern vehicle owner had with service. Bob was very helpful and professional and it was a pleasure in speaking with him. More
by JEEPGCL
August 16, 2016
Great Service The service was quick and professional. I was Very Happy and Satisfied!!! I would recommend all my friends and family to this dealer. Great Place and The service was quick and professional. I was Very Happy and Satisfied!!! I would recommend all my friends and family to this dealer. Great Place and wonderful customer service! More
by Dennis Barnes
Employees Worked With
Eddie Torres
August 12, 2016
Very nices They is nices people thy is good I come back no complain valet parking is good in the res at the people they is nices They is nices people thy is good I come back no complain valet parking is good in the res at the people they is nices More
by ojnunez
Employees Worked With
Peter Armand
