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Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,333 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,333 Reviews of Bayside Chrysler Jeep Dodge - Service Center
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December 25, 2016
Poor service to loyal customer Paid for 7 year extended warranty and was told 9 months later it's invalid. Dealership told me to call Jeep customer service who transferred me to Mop Paid for 7 year extended warranty and was told 9 months later it's invalid. Dealership told me to call Jeep customer service who transferred me to Mopar then Mopar spoke directly to customer service in Bayside requesting situation be addressed in dealership. Dealership dropped the ball. And customer service for work needed that was HORRIBLE. What ever happened to customer loyalty? More
by CURTACSW
Verified Customer
December 16, 2016
Horrible Service!!! This is one of the WORST dealerships I’ve been to EVER. The service department has no respect for customers and have a very sarcastic answer/attitude This is one of the WORST dealerships I’ve been to EVER. The service department has no respect for customers and have a very sarcastic answer/attitude for every question asked. They should train employees with some customer service skills. The warranty I purchased is HORRIBLE. I paid $1,625 for a 3 year warranty which doesn’t cover anything I every came in for. On top of not covering the issue, I they charged $200.00 fee. What is the POINT of getting a warranty when nothing is covered and your charging to check the car ????? On top of that it took those about FOUR DAYS to figure out a problem that should take 2 hours. Every time I called the dealership they gave me a phony story or it went to voicemail. When I called for the first time I was told that the service person at the front desk who took my paperwork is OFF on Mondays and to call back on Tuesday. WHAT THE xxxx DOES THAT MEAN??? Does this guy own the dealership? If the guy at the front desk is out of the office does that mean my car doesn’t get checked? What does the guy at the front desk have anything to do with my car being checked??? I call in on Tuesday and I am told this guy BRIAN is running late today and to call back later….. After this I realized that this dealership is a joke. This is the worst service I have ever received. I paid about 16 grand for this car and it’s not even 2 years old. I have never been treated this bad in my life. After 4 days they call me and tell me that the part is not covered and they wanted 1400 dollars to fix the issue. I looked up the part it was 370. I bought the part and it took me 30 minutes to install it on my own since it was a easy fix that only required a plyer and screwdriver. They are criminals here. Stay away from this dealership. They don’t honor warranties and are very slowwwwwww. They will lie to you to sell you anything. NEVER coming back here. More
by Marcus86
Employees Worked With
Brian
December 12, 2016
They are improving I have had several negative experiences with this dealership over the years but they have made concrete steps to try and improve their customer servic I have had several negative experiences with this dealership over the years but they have made concrete steps to try and improve their customer service which as a customer has been appreciated. I recently went in for a service appointment and after some frustration they were able to correct the problem and were very fair in their pricing. Rich who has my service agent demonstrated professionalism and was helpful throughout this process. More
by JMurray
Employees Worked With
December 07, 2016
Excellent customer service I am very satisfied with the service in my car special when I walk in I feel very comfortable by welcoming by my name and their happy faces especially I am very satisfied with the service in my car special when I walk in I feel very comfortable by welcoming by my name and their happy faces especially Jay and the girl who she's working for a long time ( I am sorry I did not remember her name, but she so sweet and happy) More
by ELENADAULAS
Employees Worked With
Jay Rehan
December 07, 2016
awesome I enjoyed having my 2015 Chrysler 200C serviced by this dealership. I would recommend this service .center to others. There was barely no waiting time I enjoyed having my 2015 Chrysler 200C serviced by this dealership. I would recommend this service .center to others. There was barely no waiting time for the service I needed More
by POWER23001
Employees Worked With
December 01, 2016
Great experience on time . Weekend schedule extremely helpful also Friday hours of operation were terrific. This was our commercial work van and couldn't have it out o on time . Weekend schedule extremely helpful also Friday hours of operation were terrific. This was our commercial work van and couldn't have it out of service for a long period of time. The service department made sure we got it back promptly so it would not interfere with out work schedule. More
by PETER19
Employees Worked With
November 17, 2016
Efficiency and friendly I have purchased three vehicles so far from this dealership and I appreciate the service and respect I have always experienced there. Looking forward I have purchased three vehicles so far from this dealership and I appreciate the service and respect I have always experienced there. Looking forward to my next deal. More
by kgf416
Employees Worked With
Jay. At the intake desk
November 16, 2016
Crappy service The worst service and most incompetent people in the world. Had so many issues. Latest easer dropped the car off because it was leaking oil (from last The worst service and most incompetent people in the world. Had so many issues. Latest easer dropped the car off because it was leaking oil (from last time we got an oil change from them which they screwed up as well). They claimed there was a leak in water pump as well. After 2.5 hours of saying just a few more minutes, they claimed we can't fix it now and will need overnight. Had to rent a car. Called in the morning and the service department assured us it was ready when asked to please confirm. Sat in traffic to get here and have them say no, the water pump is on backorder. Wow. All I can say is wow. Guess with their monopoly of service to jeeps they will stay in business. DO NOT come here!!!!!!!!!!!!!!!!!!! More
by Mel333333333
Employees Worked With
November 10, 2016
Scammed me and Damaged my car! Horrible mechanical service, and bad customer service. Was forced to buy a remote starter because the mechanic put in the starter WITHOUT MY PERMISSIO Horrible mechanical service, and bad customer service. Was forced to buy a remote starter because the mechanic put in the starter WITHOUT MY PERMISSION. My car was held hostage until I paid $540 for a enhancement THAT I DID NOT ASK FOR! Then I get my car and the mechanics scratched up the paint of my car. Spoke with BOB KENNEDY and HE REFUSED TO TAKE ANY RESPONSIBILTIES FOR THE DAMAGE ON MY CAR!!! MR. KENNEDY CALLED ME A LIAR AND SAID THAT MY CLAIM WAS "xxxxxxxx"! HE YELLED AT ME AND STATED THAT HE WASN'T GOING TO FIX ANYTHING AND THAT IT WASN'T HIS PROBLEM. I would like all to know that I JUST BOUGHT THIS CAR 2 MONTHS AGO, AND IT ONLY HAD 2111 MILES AT THE TIME OF THE VISIT. I KEEP THE CAR CLEAN, WAXED, AND PRISTINE. I HAVE FULL COVERAGE INSURANCE AND HAVE NO ACCIDENTS. BOB KENNEDY IS A NASTY TALKING SCAMMER AND xxxxxxx! HE TRAINS HIS STAFF TO SCAM PEOPLE AND MAKES THEM WAIT SUPER LONG FOR SIMPLE SERVICES. DO NOT DO BUSINESS WITH BAYSIDE DEALER, AND NEVER TAKE YOU CAR TO GET SERVICED AT THEIR SERVICE DIVISION!!!!! More
by germ157
Employees Worked With
November 10, 2016
EXCELLENT CUSTOMER SERVICE... Every time I come to get my Jeep serviced, these guys make me feel comfortable! Always professional and knowledgeable with my situation. And they alwa Every time I come to get my Jeep serviced, these guys make me feel comfortable! Always professional and knowledgeable with my situation. And they always look out for me. My experience has been always pleasant! More
by arnel.borderon
Employees Worked With
Sheng
