Bayside Chrysler Jeep Dodge - Service Center

My service advisor, Sheng was fantastic Sheng was so helpful and so knowledgeable and really helped me as much as possible. Really Awesome experience. Bayside Jeep has serviced my vehicle Sheng was so helpful and so knowledgeable and really helped me as much as possible. Really Awesome experience. Bayside Jeep has serviced my vehicle twice and it has always been really easy More

nocomplaints hete Every one I had the pleasure of interacting with has been cordial and acted in a professional manner. A am very satisfied with the service so far. Every one I had the pleasure of interacting with has been cordial and acted in a professional manner. A am very satisfied with the service so far. More

Second time that the wrong parts were ordered I brought my vehicle in for repair and was told that parts had to be ordered. When I was informed that the parts were in, I brought the car back. Af I brought my vehicle in for repair and was told that parts had to be ordered. When I was informed that the parts were in, I brought the car back. After waiting over an hour and a half, I was told that they were the wrong parts. This is the second time that I have had to return for an extra visit because the wrong parts were ordered. This is unacceptable. Jay in the service department couldn't have been nicer but one can't service a car with the wrong parts. I previously always purchased Hondas and it has been disappointing to have this problem two times out of the two times, I brought the car in for service. More

Pleased to be working w/ Bob Kennedy to resolve the issue! 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the issue resolved and refunding the diagnosis fee. I look forward to updating you all. 3/2016: If I could rate my service experience a 0 I most certainly will. I first took my vehicle to them for a routine service & explained to Sergio that I had some sort of rattling noise which sounded like a pebble came in through the grill of the vehicle. Sergio mentioned if indeed it was a pebble they would be able to take care of it at no charge. I waited for 4 hours for my vehicle to only be told that I had to bring the vehicle in for further diagnosis at no charge and will be put into a loaner car because of the amount of time it would take to diagnosis the vehicle. I brought the car in a few days later as instructed. To my surprise because my car showed signs of body work to the passenger side door, Sergio said I would now have to reopen my insurance claim to have an adjuster view the vehicle. An adjuster viewed the vehicle a day later & to confirm what I said advised me that it sounded like a pebble but should the noise be attributed to the accident they would cover it. Of course now Sergio changed his story & after telling me the loaner car & diagnosis was a no charge, he said I would be charged for these services. Since when do you charge someone a diagnosis fee & not even diagnosis what the problem is. Sounds to me that they are looking to rip people off. On top of that, he tried to say the vehicle was involved in a front end collision when I explained to him it was a passenger side collision. He even went to the extent to tell me to go back to the body shop where I repaired the vehicle & act as if the noise was there right after the repairs. What a snake! I have referred people to this dealer who purchased vehicles but I no longer will. At least if you're going to make up things keep the facts straight! More

Precise and professional I leased the vehicle two weeks prior to a truck side swiping the entire left side of my parked vehicle. After the original estimate by the insurance i I leased the vehicle two weeks prior to a truck side swiping the entire left side of my parked vehicle. After the original estimate by the insurance inspectors, the guus at Bayside found additional damaged which they also repaired. Thanks to them, the car looks as good as the day I drove it out of the dealers. Thanks to Jay and the rest of the team for their great job. More

working together with Bob and Tim brang 100% results. I lift them up in prayer to keep me and my family safe in our cars.This dealership .service should know they are life savers. Gratefully yours Elvira I lift them up in prayer to keep me and my family safe in our cars.This dealership .service should know they are life savers. Gratefully yours Elvira More

Soo bad service I was charged 219.00 for the diagnosis of my car and found the problem so they dijieron was a bugia was bad and to do maintenance did where my persona I was charged 219.00 for the diagnosis of my car and found the problem so they dijieron was a bugia was bad and to do maintenance did where my personal mechanic and the car is still with the problem this store carts only thing who knows is to charge the 29th of this month I went and got an appointment call for 11 but my mechanic and fix my car and pienzo not going to give my money to this store personal foul grabs you with esperiencia More

great experience The service at Bayside is awesome. Great job guys. Got a car of my dream, fast and easy all paper works. Nice to do business with Bayside Chrysler Jee The service at Bayside is awesome. Great job guys. Got a car of my dream, fast and easy all paper works. Nice to do business with Bayside Chrysler Jeep Dodge. Thank You. More