Bayside Chrysler Jeep Dodge - Service Center

After driving my Buick Park Avenue for so many years, I thought that downsizing would be a problem for me! I was very mistaken:) I love my Chrysler 200! Great car, wonderful price and I am in love with my thought that downsizing would be a problem for me! I was very mistaken:) I love my Chrysler 200! Great car, wonderful price and I am in love with my GPS:) At this dealership they made owning this car a pleasure! They are so nice and understanding, I look forward to having to call them. If I am having a problem they always take my "I can't connect my phone" calls and try to work out the problem without having to drive there. Overall experience is wonderful. Alan is an honorable man to do business with and his staff is great too! More

I went into the Bayside dealership last friday for an oil check on my jeep. The service was excellent. I had Jay help me out, he was very friendly. I told him I was going on a long trip and if I should have check on my jeep. The service was excellent. I had Jay help me out, he was very friendly. I told him I was going on a long trip and if I should have the guys check anything out on my jeep. He was so helpful and had the guys check my jeep to make sure I would have a safe trip. I was very pleased with the work done. I recommend this dealership to everyone they are very helpful! More

Jay Escobar, the service department advisor, was extremely attentive and helpful in solving the problem that I was having with my 2009 Dodge Ram. He was constantly in contact with me and kept me in extremely attentive and helpful in solving the problem that I was having with my 2009 Dodge Ram. He was constantly in contact with me and kept me informed on the troubleshooting and solution to the electrical problem caused by an improperly installed aftermarket auto start system. I am completely satisfied with the outcome and will certainly return to Bayside for future car purchases and service. More

I came in for normal service and was greeted very nicely. The service manager made me feel welcome and gladly checked on a few things for me while I waited. The service manager made me feel welcome and gladly checked on a few things for me while I waited. More

I brought my car into Chrysler for service because the check engine light came on and car jerked when driving. I was initially serviced by Henry when I dropped off my car and was in constant communicatio check engine light came on and car jerked when driving. I was initially serviced by Henry when I dropped off my car and was in constant communication with him each day thereafter until I picked up my car. We, unfortunately, had to go through a third party, the warranty company, for authorization which caused a delay in the service time- at no fault of any employees of Chrysler. The overall experience with Chrysler was great because of Henry and Lenny. Henry kept me well informed of what was going on with the repairs and when he was unavailable, Lenny was able to help me (and even calm me down over the phone when I lost my patience with the warranty company and expressed my frustration). These two employees (and I'm sure there are others that do this each day) exhibited outstanding customer service skills and had an enormous amount of patience. As a consumer, I have a choice of which company I want to do business with. I don't have to bring my car into Chrysler...I choose to bring my car to Chrysler. This decision is simply based on customer service satisfaction and I will continue to do business with Chrysler because of Henry and Lenny and people just like them. I do hope that these two men will be acknowledged for their excellent service but more so for putting my mind at ease when I had doubts about the warranty company making good on their commitment to honor my contract. Thank you! More