Bayside Chrysler Jeep Dodge - Service Center

It was wonderful experience, with courtesy and respect but I pulled up and immediately took vehicle, the guys inside who assisted were wonderful but I scheduled early in the morning 7:30 AM I know they open a I pulled up and immediately took vehicle, the guys inside who assisted were wonderful but I scheduled early in the morning 7:30 AM I know they open at 7 AM but did not get out until 10 AM . Also very expensive when they recommended certain things to be done on vehicle. More

FIRST SERVICE EXPERIENCE The service with Rich was professional and prompt. He was personable and gave me accurate information and called me back in a timely manner. The over The service with Rich was professional and prompt. He was personable and gave me accurate information and called me back in a timely manner. The overall operation is impressive given the restraints of space. The waiting area is clean and the bagels were excellent and the coffee is not bad. More

Bayside on my side I like the new hours I can come in early and be done. Next is Jay he is a very good Service Advisor. Whenever I come to Bayside Chrysler I know I wil I like the new hours I can come in early and be done. Next is Jay he is a very good Service Advisor. Whenever I come to Bayside Chrysler I know I will get timely repairs. More

The worst Bought my jeep in aug 2014 and in October of 2015 my driver side rear window stopped working came into bayside for service and I've been getting the r Bought my jeep in aug 2014 and in October of 2015 my driver side rear window stopped working came into bayside for service and I've been getting the run around nothing has been down about it . It's now march 2017 and they still haven't fixed the problem there service department is very rude and not Pleasant to deal with at all More

Bayside Rocks! I feel like a V.I.P at Bayside Chrysler! Jay has been my Service Advisor for the last 5 years and always make sure that I'm taken care of. Matt, who I feel like a V.I.P at Bayside Chrysler! Jay has been my Service Advisor for the last 5 years and always make sure that I'm taken care of. Matt, who sold me my car, always checks in when he sees me to see if everything is okay. And Elvis even remembers my name! We live in Malverne now, and there are service centers that are closer. But it's worth the trip to Bayside, because they are the best! More

Total rip off Went in to get a forced regen done on my ecodiesel because the DPF reached 100%. All the people from the online forums that have had it done said it t Went in to get a forced regen done on my ecodiesel because the DPF reached 100%. All the people from the online forums that have had it done said it takes 15min. I timed a regen from 90% to 0% in the truck today. It took less than 15 min. The stealership charged me $400! 3 hours labor @ $130 hour to press a few buttons on a computer to start the regen and then press a button again to clear the codes. Total rip off, never going back. More

Deceiving Your Customers Trust is a major factor for me and the trust factor has been proven untrustworthy. I brought my car to you to have a problem corrected with my airbag Trust is a major factor for me and the trust factor has been proven untrustworthy. I brought my car to you to have a problem corrected with my airbag dashboard light staying on. My manual says if this happens I should take my car to a certified dealer, which is why I came to you. After the diagnostic was ran on my car, I was told that there was a "Plastic connector" under my passenger seat that was broken and it needed to be replaced. I was told it probably broke from someone sitting in the passenger seat. I was quoted approx, $375.00 for the part alone and a total price of $800.00 to repair this problem. This wasn't covered under warranty and I couldn't afford at the time to have it done. Days later I decided to take my car to my personal mechanic. A retired head mechanic for Infinity and Nissan, who showed me that the connector Mr. Escobar informed about was NOT broken and was not the problem. My car has been repaired and it only cost me $330.00 for the parts and labor. I would never come back to your dealership for service nor would I recommend your dealership to anyone for service or to purchase anything. "Honesty IS the best policy". I spent $218.00 to be swindled. You're supposed to be a public service. You exist because of the public. If we don't walk through your doors, you stop existing. So STOP deceiving and lying to your customers and try operating with some integrity. More

Timely Repair I came in for an oil change & was advised of a problem. I opted to have it repaired. The waiting time was ok, in & out in a timely fashion. There was I came in for an oil change & was advised of a problem. I opted to have it repaired. The waiting time was ok, in & out in a timely fashion. There was coffee & bagels available. The only thing missing was free Wi-Fi. More

Crooks/Liars They stated I needed rear brakes and it would cost me $500+ which I didn't because I just had them done so theres lie and attempting to steal money Nu They stated I needed rear brakes and it would cost me $500+ which I didn't because I just had them done so theres lie and attempting to steal money Number one. They "apparently forgot" to tell me when I first showed up that there was a $199 fee to just to look at my car and see if something was wrong, even after I told them I need new shocks because they are leaking. They then proceeded to tell me 3 hours later that if i didn't have the shocks fixed at there shop that I would be charged $199. After I agreed to have my shocks fixed at there shop they tried to rip me off at payment time. I went to their parts department and asked how much one shock was and they stated "$104 dollars". Why then did I get the bill with them charging me $119 per shock. I confronted them and the price was adjusted (LIE AND ATTEMPTING TO STEAL MONEY NUMBER TWO). Thanks for trying to STEAL $30 more from me. Overall a total rip off. Your better off going to your local mechanic. More

Jay Customer Service I don't know where to start. Jay's customer service and the way he handle my situation pertaining to the issues that I came with on my 2010 Jeep Liber I don't know where to start. Jay's customer service and the way he handle my situation pertaining to the issues that I came with on my 2010 Jeep Liberty was impeccable. He handles himself well, under pressure from other customers I'm sure, but my experience with him was satisfying. I would recommend him for anyone looking to have their car serviced. Great job Jay, keep up the good work. They should be honored to have someone like you on their team. More